Josh at Leisureworld sold us our new Elddis Autoquest CV20. There were plenty of different campervans and motorhomes for sale and Josh was very knowledgeable about the different ones and the wait tim... Ver mais
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Leia as opiniões dos outros
Spent 2 days looking before ordering a vehicle. Steve Cattle was extremely helpful and patient. He did everything within his power to ensure we got the perfect van for us. All the staff we had conta... Ver mais
We visited leisure world at catterck to choose a new motorhome, from the very first moment the staff were very attentive, knowledgeable and informative but without being pushy which was nice . A spe... Ver mais
Karen was great in setting up a recall of awning from the manufacturer last week. I also had a call from her the day before to confirm. Top class service. My only negative comment was the van window a... Ver mais
Informações sobre a empresa
- Concessionário de autocaravanas
- Agência de aluguer de autocaravanas
- Oficina de reparação de autocaravanas
- Local de armazenamento de autocaravanas
- Loja de produtos para autocaravanas
Escrito pela empresa
Leisure World Group is a caravan and motorhome dealership in Richmond, North Yorkshire. Catterick features a choice of great quality vehicles, with friendly staff on hand to give the very best advice and guidance. Vehicle brands include Adria, Auto-Trail, Buccaneer, Bürstner, Elddis, Coachman, Roller Team, Swift and Xplore. Leisure World has its own extensive accessory & awnings department, and an approved workshop to ensure your caravan or motorhome is well looked after from the moment you buy it. It also boasts a luxury motorhome hire fleet, and a new Cafe - The Terrace.
Informações de contacto
Reino Unido
- website@lwguk.com
- leisureworldgroup.com
4,5
Excelente
509 opiniões
Respondeu a 86% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Steven
Excellent show great offers and such friendly and helpful staff, well stocked store with everything you could possibly need. Lovely restaurant and good food. It was very busy and even the management were out clearing and wiping tables that for me is the sign of a well run business when everybody is hands on no matter what your position or job title….
Vast and excellent range of motor homes and caravans with all the big names.
Well worth a visit you won’t be disappointed I certainly wasn’t.
If you’re looking to buy a caravan or motor home look out Margret Selby, I spent a lot of time choosing a motor home and she was patient and sorted out a great deal for my new motor home and my trade in….
Over all I could not fault a single thing from the moment I arrived till the moment I left. 10/10 Excellent..
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Steven, Thank you for your fantastic feedback. We’re thrilled you enjoyed the show, found our offers and stock so helpful, and that Margaret provided such excellent service with your purchase and trade-in. It’s wonderful to hear you appreciated the café and the whole team – we’ll be sure to pass on your kind words. We look forward to welcoming you back again soon! Best wishes, Nick
Salesman poor knowledge and running…
Salesman poor knowledge and running back and forth to get prices.
27 de agosto de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Stewart, Thank you for your feedback. We’re sorry to hear your experience did not meet expectations. We take all comments seriously and will review this with our sales team to ensure we provide accurate and efficient service in the future. Best wishes, Nick.
We bought a new Coachman in 2020 from…
We bought a new Coachman in 2020 from Ebor Leisureworld, although now closed it was part of this company. A number of warranty issues were picked up on our annual service by our accredited mobile workshop.
We reported the problems to Ebor Leisureworld. However it took 12 months of repeated phone calls,visits to the branch and finally threatening legal action before the issues were dealt with.
The reason I have bothered to put this review is because 7 months after a major issue was supposed to have been resolved, it was picked up again on the annual service as being not properly resolved at all.
14 de agosto de 2025
Opinião espontânea
Resposta da Leisure World Group
Thank you for taking the time to leave your feedback. We’re very sorry to hear about the difficulties you’ve experienced with your Coachman and the warranty issues. This does not reflect the level of service we aim to provide. We would like to investigate this matter further and ensure it is fully resolved, so please contact us directly so we can look into it and work towards a satisfactory solution.
Always enjoy a visit to leisure world…
Always enjoy a visit to leisure world but this was the first time we have came to one of your events . Took advantage of of your discount offers and purchased two great camping chairs at 50% off as well as chemicals and toilet rolls . Visit for drinks and pizza was well received as well - will certainly attend future events
13 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Vicki, Thank you for your wonderful feedback. We’re pleased you enjoyed your first event, found some great bargains, and liked the pizza and drinks! We look forward to welcoming you to future events – keep an eye out for our upcoming offers. Best wishes, Nick.
Leasure world day out
Great day Alan looked after us . Prosecco ,peroni and pizza were lovely. . Great displays and lots of bargains to be had . Thank you all
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Thank you for your feedback. We’re happy Alan looked after you and that you enjoyed the prosecco, Peroni, pizza, and the displays. We look forward to welcoming you back soon! Best wishes, Nick
We had a brilliant time at the show…
We had a brilliant time at the show today…all the staff were very helpful and knowledgeable.
Looked at caravans, motorhomes, awnings and accessories and was well impressed with the range of items on display.
We were there for over 4 hours and it flew by….
Well done Leisure World.
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Clive, Thank you for your great feedback. We’re delighted you had a brilliant time exploring our range of caravans, motorhomes, and accessories, and that our team looked after you so well. We look forward to welcoming you back soon. Best wishes, Nick.
A very enjoyable experience at Leisureworld
A very good afternoon plenty of choices with the motorhomes and a lot at reasonable prices did fancy a few but undecided yet so will keep looking thinking about the Elddis autoquest 150 or the 185
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Fred, Thank you for your feedback. We’re delighted you enjoyed the afternoon and found plenty of motorhomes to browse. We’d be happy to help you with any questions as you decide between the Elddis Autoquest 150 or 185, and we look forward to welcoming you back soon! Best wishes, Nick
Good range of accessories
Good range of accessories. Very helpful and friendly staff. Food and coffee very good in cafe
13 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Carol, Many thanks for taking the time to leave a review. Pleased to hear you had a great experience with us. Hopefully we welcome you back soon. Best wishes, Nick.
Nice Event
Nice event without the usual pressure sales, free to wander. Although the van of our dreams wasnt seen here, we did both spend money in the very well equipped shop.
The complimentary Pizza, was lovely and a free drink was a really nice touch.
Well done to all the staff they were all lovely in both sales, shop and cafe. All working their socks off being very busy.
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Steve, Thank you for your great feedback. We’re pleased you enjoyed the event, the shop, and the pizza with drinks. It’s great to hear our team looked after you so well – we’ll be sure to pass on your words. We look forward to welcoming you back to future events! Best wishes, Nick.
I didnt attend so why ask me for a…
You thanked me for attending but I didnt attend so why ask me for a review?
What can you do to tempt me back as a customer ? I bought my CV60 from York which you closed. The CS from there was poor and then no solution to help me with then having to travel to Catterick when had an outstanding warranty claim.
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Thank you for your feedback - apologies you received the email in error. We’re very sorry to hear about your experience and the difficulties you’ve had following the closure of our York branch. This is not the level of service we aim to provide, and we would like the opportunity to make things right. Please contact us directly so we can review your outstanding warranty claim and discuss how we can support you going forward. Best wishes, Nick.
We love a trip to Leisure World
We love a trip to Leisure World. The staff are always helpful and informative. Apart from the caravan side the shop is well stocked and we love to see new products. This is the best place to go for all outdoor leisure needs.
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi there, Thank you for your wonderful feedback. We’re pleased you enjoy visiting Leisure World and finding new products in the shop. Our team always aims to provide helpful and informative service, and we look forward to welcoming you back again soon! Best wishes, Nick.
Poor
Came to look at caravans but you had limited stock was looking for a buccaneer aruba told waiting for new 2026 just though we would get offered some detail also waste of time doing REGISTRATION no one asked me for it
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Steve, Thank you for your feedback. We’re sorry to hear your visit did not meet your expectations. Our stock levels are dependent on manufacturer deliveries, and we appreciate that waiting for the new 2026 Buccaneer may have been frustrating. We’ll review our process regarding registration details at future events to ensure every visitor is assisted efficiently. Please do keep an eye on our website for the latest arrivals. Best wishes, Nick
We enjoyed our visit
We enjoyed our visit. The staff were very friendly and helpful. The food was lovely. We had a slice of pizza and bought a couple of cheese scones and tea. It was all very nice. A great selection of accessories too. We will be back,well done to all.
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Mrs Lees, Thank you for your lovely feedback. We’re delighted you enjoyed your visit, the food, and browsing our accessories. We look forward to welcoming you back again soon! Best wishes, Nick
It’s always a pleasure to visit…
It’s always a pleasure to visit Catterick everyone is so helpful and friendly and knowledgeable
Great to chat with Chris and Matthew
A really enjoyable wknd
13 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Anne, Thank you for your wonderful feedback. We’re delighted you had such an enjoyable weekend and that Chris and Matthew looked after you so well. We look forward to welcoming you back again soon! Best wishes, Nick.
Motorhome Event
Well thought event with loads to see . Nice friendly staff waiting to eagerly help where they could .
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Neil, Thank you for your feedback. We’re delighted you enjoyed the event and that our team were on hand to help. We look forward to welcoming you back soon. Best wishes, Nick.
Was thanked by Leisure World for going…
Was thanked by Leisure World for going to an event that I never went to nor did I tell them I was ever going to go to. Can't be on holiday and go to some event of theirs at the same time. They also closed local branch at Birtley.
14 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Mark. Thank you for your feedback. We apologise for the email being sent in error and any confusion it caused. We also appreciate your comments regarding the closure of our Birtley branch. If you have any outstanding concerns or require assistance, please contact us directly so we can support you. Best wishes, Nick.
Not the best to be honest ?
Thanks for the Pizza and drink, very kind of you. Sadly lots of the motorhomes had no steps to enter making it a bit tricky to get in and out. Wanted to part ex our 2024 Elddis on a new pegaso 590. Sadly offered £10,000 less than next closest dealer. Even the salesman said sorry and apologized.
I find it hard in these times, where most people struggle to live never mind spend money on leisure. With Christmas coming soon. To be so far from reality with regards to the average man or woman
I wish them all the best, but vehicle presentation not the best, with dirty windows, dirt on the sides and locks etc missing from the vehicles.
Does not attract us to spend over £80,000 there
They have already closed two branches, this is the last. Time to look in the mirror and find out what customers really want ?
13 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Mr Bell, Thank you for taking the time to share your feedback. We’re very sorry your experience did not meet expectations. We take all comments seriously and will review the points you’ve raised regarding vehicle presentation, part-ex valuations, and accessibility to ensure we continue to improve.
Our team always aims to provide professional and transparent service, and we appreciate your insights about what customers need. Best wishes, Nick.
The staff Kirstie
The staff Kirstie, Amanda Amy and all other staff were very pleasant and jovial as always. The other staff on duty were also very helpful, just can't remember all the names😭bought some accessories and had a good look around for future purchases
Kind Regards
Joyce and Terry Elliott
13 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Thank you, Joyce and Terry, for your lovely feedback. We’re delighted you enjoyed your visit and that Kirstie, Amanda, Amy, and the rest of the team looked after you so well. We look forward to welcoming you back again soon for future purchases! Best wishes, Nick
Both items are perfect just as they are…
Both items are perfect just as they are described brilliant service just wondering when you might get head boards in for the cv20 vans thanks
12 de setembro de 2025
Opinião espontânea
Resposta da Leisure World Group
Hi Kim, Thank you for your feedback. We’re delighted the items were perfect and you’re happy with our service! We’ll pass on your query about the CV20 van headboards to the manufacturer and go from there. Best wishes, Nick.
Resposta da Leisure World Group
Hi John, Thank you for your feedback. We’re glad your repair was completed promptly and efficiently. Our aftercare and service teams are always here should you need us again! Best wishes, Nick
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