LemonBooking - For community venues Opiniões 

94
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lemon Booking has been an excellent fit for our Community Hub. We did a lot of research before choosing a booking platform, and Lemon Booking has delivered everything we were looking for. It’s easy to... Ver mais

Classificada 5 em 5 estrelas

Having moved to LemonBooking earlier this year it has proved to be an excellent all round system. Everything to date appears to be in one place and has removed multiple layers of paperwork and lost in... Ver mais

Classificada 5 em 5 estrelas

We have been using Lemon for over a year now to manage our Community Centre that hosts groups and private individuals over eight rental rooms. From the start, the training and support has been fant... Ver mais

Classificada 4 em 5 estrelas

We've been using Lemon Booking for our Village Hall which has a range of regular and casual users. While we can't quite do everything we might want [and I doubt any system could] we can do all the im... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. também em
  3. Centro comunitário
  4. Ginásio polidesportivo
  5. Venda de bilhetes para eventos
  6. Village Hall
  7. Website Designer

Escrito pela empresa

LemonBooking is the booking, website and ticketing platform for community venues. Village halls, community centres, sports facilities, libraries — places where people come together to socialise, exercise and work. Hundreds of UK venues run on it. We built LemonBooking because the people running these places are usually volunteers, juggling spreadsheets, a paper diary and three half-working tools that never quite agree with each other. So we made one platform that does the lot, and that anyone can pick up. Bookings, invoicing and payments on one calendar. A website you can edit yourself, with hosting and SSL included. Event ticketing at 20p a ticket, scanned in at the door, with any phone. Our support team is available Monday to Friday, 9 to 4. Same small team every time. Plain words, no jargon. If we can't fix something for you the same day, we'll tell you when we can. If you've used LemonBooking — as a trustee, a clerk, a booking secretary, or just someone trying to book a hall — we'd love to hear how we did.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

94 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(94)

24 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great product. 100% happy

This is a great program, backed up by a dedicated and friendly team. It's made the running of our hall go from a chore to a breeze. What I love is the back up. Answers come quickly and in simple non geeky explanations. Of course there is a bit of a learning curve, there is with any bit of software but I never felt I was going it alone. Would recommend 100%

7 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great system and great hand holders!

From initial contact they were very responsive and patient with me as a relative IT novice. During the loading and setting up of data and parameters they were helpful when I hit problems . The transfer of our web site from another host was handled smoothly. We have been using the system for over 6 months now and as familiarity increases we have found the system very easy to use and it has greatly reduced the work involved in invoicing. Our customers have given us positive feedback on the new look web site the ease of contacting us and the clarity of the calendar.

3 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Nervous start

I was a bit unsure to begin with as we were using an old "handmade" booking system but Paul was very patient and gave lots of support in setting up the system. I'm still learning as it has extensive capabilities but my experience has been very positive. Thanks Paul & Hannah

3 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A great system for managing room hire.

It's a great system we use to manage room hires. The level of support has been fantastic, and continues to be so. They are super friendly and always willing to help with anything and will happily take on board any suggestions we have. The system is well laid out and easy to navigate and manage both administratively and as an end user.

1 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic booking platform with lots of support

Our new community hall opened a year ago and at first we made the mistake of thinking all booking platforms were the same. They are not and if you go cheap you'll get monkeys. Once we swapped from our previous booking system to Lemon Booking I could instantly detect the difference in quality. It is pretty easy to follow, and the help centre is useful, but the truth is that Paul and the rest of the team are super helpful and they are quick to respond to any concerns or queries.

If you run a village or community hall then don't hesitate - this booking platform will make your life so much easier!!

25 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great online booking system!

We've been using LemonBooking for the last 14 months or so, and have only recently launched the online calendars to our customers - the feedback so far has been great!
Our set up was fairly complex, as we have a number of venues and different spaces to hire at each location, but the team guided us through the implementation, which has gone very smoothly.
Paul and the team have been super helpful and have supported us through the entire process, to ensure our requirements were met. Whenever we've had a query or question, we always receive a quick and knowledgeable response from the team.
In summary, it's a great booking system with extensive features, backed up by fantastic support from the LemonBooking team. We haven't looked back!

6 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant package and excellent support

After a couple of months exploring the potential of the Lemon Booking system for handling bookings for our local village hall, we finally took the plunge in April 2024 and have never looked back.
The system is not only very comprehensive, it is also extremely flexible, and the ability to customise it is one of it's great strengths. A degree of support is probably necessary to get the best out of it, but fortunately this has been second to none. Responses to queries have generally been received within 24 hours, and these have included answers to questions, useful additional suggestions and on a few occasions, minor enhancements to the system itself.
Would definitely not go back the old paper system, and would have no hesitation in recommending it to others.

3 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

LemonBooking is an excellent system and support outstanding

We implemented LemonBooking system in November 2023. Our website, bookings and raising invoices are now all done through LemonBooking.The support to convert our data from an existing website to our LemonBooking website and booking information was outstanding and the support since we have implemented, again outstanding. No question asked is too small. We are all volunteers at our hall and now having all information in one source and accessible by anyone allows the work to be shared.

31 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

New to LemonBooking

We were not familiar with using any online booking system but Paul provided excellent instruction and back-up and is always available to help with any queries.

13 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bookings increased within the first 6 months

During Q4 2023 our village Hall in Little Milton deployed the Lemonbooking website and booking system, replacing our old website and offline booking process.

Since we launched the new site about 6 months ago we have already seen a significant increase in bookings.

It is hard to quantify the scale of improvement as we previously did not have the visibility or granularity of bookings that we now have, but our calendar is certainly fuller and our revenue much healthier.

We are now generating stronger revenue from adhoc private bookings (children’s parties, family gatherings, etc) that are now making a significant contribution towards covering our annual operating cost.

Managing bookings has become much simpler, less reliant on individuals, and our visibility of bookings and of Event ticket sales is greatly improved.

Our thanks to Paul and Hannah for their fit for purpose system, and really valuable hand holding that rapidly and painlessly got us up and running.

9 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

An excellent solution backed up by great support

I implemented the Lemon Booking System and website for our village hall January 2023 following the retirement of an (unpaid) booking clerk who did everything manually. I could write a book on the many benefits of using Lemon! It is easy to set up and use for village hall staff and customers. It gives me as treasurer a high level of control - invoicing takes me 45 minutes a month and we are a busy hall. The support from the Lemon team has been fantastic throughout and I have told them I am happy to speak to any of their potential customers. Finally, the costs of the system have been more than covered by the extra revenue generated.

4 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent package with first class support

I am the Chair of a Community Centre open 7 days a week, hiring 9 rooms and with a footfall of about 2,000 people a week. I wanted to streamline our room booking system which consisted of 365 word documents, 1 for each day. Having a background in IT management I carried out a full review of a number of packages before shortlisting 3 to trial. Following this trial I decided to proceed with Lemon and have not been disappointed. It is an excellent package, is flexible, can be tailored to our needs and the support is first class. I would have no hesitation in recommending the Lemon Booking system.

25 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We have been using LemonBooking at Motcombe Memorial Hall

We have been using LemonBooking at Motcombe Memorial Hall for 9 months. We have a busy hall with 3 separate venues in use, on multiple occasions on most days, and ticketed events on a monthly basis. This is the 3rd booking system we have tried, following experience with bespoke booking and ticketing systems: it is a breath of fresh air. It is reliable, straightforward to use, and has an attractive, generally intuitive interface. With its integrated website, it meets all of our needs. Where problems arise or if explanation is required, support comes from a responsive team who are prepared to tailor the system, where necessary and practicable, to meet local needs. Feedback from users results in regular updates and improvements to the system. It has a lot of features, so it takes a while to become completely comfortable with it, but it certainly does the job it sets out to do, and is a very effective tool for a hall such as ours.

2 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

This is a small online business that provides excellent support

This is a small online business that provides a cost effective booking system and website creator that is particularly tailored for community venues such as village halls and community centres. While the system works well, it is constantly developing and what stands out is the personal service you get. From the introductory meetings to the quick and helpful responses to queries from those of us who have limited IT abilities.

28 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Lemon Booking system - Great!

We introduced the Lemon Booking system a few months ago for our Community hall. It is easy to use and has many great features. It has helped to transform our booking process which has in turn led to an increased number of bookings coming through.
Support is always there if needed and the upfront training was great to get us started and up and running. Regular system enhancements come through, which are communicated through a Newsletter.
So, in summary we have found it a great and easy to use system and would highly recommend it.

28 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great online booking system for our…

Great online booking system for our hires and events

The Lemon booking system is so good. It was recommended to us and we can see why. It is so helpful that customers can book directly. The help we receive from the support team is excellent.

26 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Totally recommend.

Have been using this booking system for Fittleworth Village Hall for several years now. Online booking ensures we never have the Hall double booked, it reduces the admin dramatically (we only accept requests online) and invoicing is a fairly straight forward, once a month task. Support, when we have needed it, has been prompt, personal and efficient. Totally recommend.

10 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I would heartily recommend Lemon!!

I had started my role as village hall clerk just over 2 years ago and inherited an ok website that had an online calendar, but no online booking or billing system - which meant these processes were all manually actioned. My brief was to increase the level of hirings within the limited hours available in my contract, to manage bookings and billing etc, as well as all the other tasks in managing and maintaining the hall. When I discovered Lemon Booking and discussed my requirements with the team, it was a revelation! All functionality I needed in an online system were already part of their system. The team at Lemon were so helpful and accommodating in meeting my needs, and helping me through the transition to the new website.
Unlike many other online companies I have dealt with in the past, they are responsive, efficient and friendly. The halls hire income has significantly increased since launching the new website in April 2023. I would heartily recommend Lemon!!

26 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very flexible and user-friendly Community Centre management

We have been using LemonBooking for over a year now for our Community Centre, and have always found it to be very flexible and user-friendly, giving us all the features we need, presented in an easy to follow format. Whenever I have needed help, or have requested a new feature, the team have been very quick to support me.

25 de janeiro de 2024
Opinião espontânea

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