Lemon Law Group Opiniões 

726
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I worked with Melinda Madison and Esmeralda Yaya for my case. They were both fantastic to work with. They were attentive, responsive, and explained the entire process as we went along. They were extre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would like to really praise the Lemon Law Group Partners and Maria Hannah in particular for the outstanding job they did in obtaining a buy back for my 2020 Kia Niro EV. You have to be patient but... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent to work with! If I could give more than 5 stars, I would! I worked with Gabriela Zambrano who was very communicative and provided timely responses along with updates. I always knew what stag... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Everything was great until I accepted the offer, then I fell off the planet I guess, now no one will return my emails or calls. Calls go to some random law office with no identification. Do not know w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços jurídicos

Escrito pela empresa

Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

726 opiniões

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1 estrela

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4,6

Todas as opiniões

(726)

88 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I would do this all over again

I would do this all over again! Randy Dunbar and his team committed to my case and stepped in when the manufacturer of Kia and BBB auto ignored me. I did win my arbitration case with BBB and the manufacturer. I had no choice. I purchased the vehicle in FL and i live in TN, it was a brand new vehicle that would lose power while driving and it was a danger to people on the road, they highly communicated with me and we won our case. They fought until the very end, they always kept me in the loop, I highly recommend this group to anyone. Very nice group. I have nothing negative to say about them. Thank you. ❤️

26 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They are so unprofessional and rude…

They are so unprofessional and rude whenever you get a chance to talk to them on the phone. It is taking months to get a decision from the manufacturer as they say. I get no calls, no emails no updates on anything. I email every week wondering about my case. This is ridiculous. I have all the documents they need. I did everything that needed to be done to show that my KIA is horrible. I am the one reaching out um if they were professional and respectful they would contact their clients weekly for updates. I will tell you do not go to them. I'm sure they will low ball me and whoever else comes there way.

9 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Glad I picked them.

After I saw the reviews I did get a little worried, but they always stayed in touch with me and I got weekly updates all the time even if no updates they still would email me saying no new updates. They did a good job. Everything that was promised came to be. Couldn’t be happier.

26 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Rude and unprofessional

When I called to get information the male assistant answered the phone rudely and spoke in a unprofessional manner. He was unable to answer my questions and said he would contact me back after getting answers from an attorney. I never heard back from him.

12 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The Lemon Law Group

The Lemon Law Group was great, especially my main contact, Randy Dunbar. He kept me constantly updated, responding quickly to all questions and requests. In addition, he was professional and informative, ensuring I understood each step of the process. Most importantly, Randy got excellent results from the car manufacturer, and I am very satisfied with the outcome. I highly and unequivocally recommend the Lemon Law Group.

14 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

the best

I completely recommend them ,excellent attention and respect in the case , thanks to them i was able to win my case

3 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No contact with a lawyer at any point after signing contract

I have a car that easily qualifies as a lemon. It was at the dealership for repairs 4 times, totaling almost 90 days, exceeding the state requirements by almost 60 days, and still was not fixed satisfactorily.

I originally signed with them because my car was purchased in a different state due to the difficulty in finding my particular model in state. With licensed lawyers in both states, it seemed to be an easy choice to have them represent me.

It became clear within 2 weeks that this was not a firm that represented me with any rigor. I left several messages with my 'Case Manager' to clarify several clerical errors that were made, and she never returned my messages, only after I emailed, did she offer to get on the phone.

Their process appears to be having a Paralegal sending manufacturers emails until they get a ridiculously low offer, which took over 5 months (not the 60-90 days they mention before you sign up). At that point, the Paralegal, presented me the offer and when I said that was unacceptable, her response was "They've been really low lately". I informed her that I would like to file suit with the State Attorney General. They did not honor my request or offer a suitable alternative, so I fired them.

When looking deeper at the reviews at TrustPilot, a common theme appeared...almost ALL of the people mentioned by name in good reviews are Paralegals, NOT Lawyers listed on their website.

I would also encourage viewers to also look at the BBB reviews for this firm before hiring them. A vast majority of the reviews say terrible communication, no communication with an actual lawyer.

30 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great group

Great group. Without going into specifics, I had a case that no other attorneys were willing to take on. Lemon Law Group Lawyers not only took on my case but got me an amazing settlement. I couldn’t be happier. I highly recommended them. They know the business and make the entire process painless. No surprises here, they do what they say in the contract and get the job done.

19 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Prompt and professional

Alex Young has been very helpful through this entire process. He always returned my calls promptly and kept me informed. Alex was always professional and understanding. It was a pleasure working with him.

1 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I chose this company based on the reviews, I was wrong

I chose this company based on the reviews I saw. The reviews were wrong! I hired the company over a year ago to resolve an ongoing issue with my Hyundai that I purchased brand new. It was in the shop for a year and is still having problems. I have had very little communication with this group unless I have initiated it. They have switched the lawyers around and I am not sure if anyone is actually doing anything with my case. I keep being told someone will contact me and that has not happened. I cannot do my job because my car is not safe to drive where I need to go and I have told them this many times. I would definitely NOT recommend this law group at this point! I feel like my case has fallen through some dark hole and none of them care enough to do anything about it.

29 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Espero q nadie los contraten ya que me hicieron perder tiempo y dinero

Espero q nadie los contraten nunca ya q hacen perder tiempo y dinero a los clientes mi experiencia fue la peor del mundo mi carro Toyota d 2023 le cambiaron el motor y la transmisión y otras cosas más entre eso así me chocan por desperfectos del carro y nunca resolvieron nada María Ana me trató muy mal al igual q Pamela y el abogado yo hablé con él y lo q hizo fue buscar más tiempo para perder espero q nunca nadie contrate a estos estafadores

16 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ten Months later and still no settlement received

We went to arbitration for the case we had on our New RV. There are so many things wrong with it, that it is falling apart. The RV Mfg was ordered to pay $15k in January 2024. Sara from Indiana was our attorney. We signed settlement papers in January 2024 as instructed and to this date, 10/30/2024 we still have not received the payment!! I have contacted Sara numerous times and all I get from her is excuses why we haven't received the settlement. She won't take the RV Mfg to court again for not paying the settlement. We get excuses from her for this too. Our advice is to find another firm for an RV case because you won't get your settlement. Lemon Law Group must think it's a joke to get a settlement because they don't follow up and enforce it. Like we said, we've been waiting 10 months now for our settlement and we still don't have it and now Sara is out on medical leave again. We DO NOT recommend Lemmon Law Group unless you want excuses and never get your settlement!

22 de janeiro de 2024
Opinião espontânea
logótipo da Lemon Law Group

Resposta da Lemon Law Group

We understand how frustrating it is to deal with ongoing issues related to a defective RV, and we recognize how important timely resolution is for our clients. However, it’s important to clarify that our firm has limited control over when a manufacturer actually issues payment after a settlement or arbitration award. While we secured a $15,000 arbitration award for you in January 2024, the timing of the manufacturer’s payment is not something we can directly control without pursuing further legal steps. It’s also important to note that our firm does not receive any payment until you do.

We aggressively pursued this matter and successfully secured a $15,000 arbitration award for you—an outcome that reflects the strength of your claim and our commitment to your case. Our role does not end at the award, and we have continued to follow up with the manufacturer on your behalf. Unfortunately, manufacturers do not always cooperate in a timely manner, and delays can occur even after a binding decision is issued.

Regarding your comments about court enforcement: arbitration decisions are legally binding, but the process of converting that award into a court-enforceable judgment is not always immediate or straightforward, especially when the manufacturer is unresponsive. That said, your frustration is heard, and we remain committed to helping you resolve this matter.

Finally, we ask that you refrain from making personal attacks on our staff. Medical leave is a legitimate and protected matter, and should not be used as a basis for judgment.

If you’d like an update or further explanation, we invite you to contact our office so we can assist you directly.

Classificada 1 em 5 estrelas

Non-existent Representation

Upon initial call it sounded like I had a great case against Dodge and we could move forward. Once I signed the retainer it was a whole different company. Almost impossible to get any response to questions and despite my request to actually speak to my lawyer via phone in hopes of getting some understanding of my case as a whole, I never got any answers or real guidance. They did get a reply from Dodge and didn't give me any details, even though I asked. I finally gave up and had to trade the car in as I can't go without transportation indefinitely without any idea of what was actually going on. Do yourself a favor and pick a different firm.

18 de agosto de 2024
Opinião espontânea
logótipo da Lemon Law Group

Resposta da Lemon Law Group

We’re sorry you feel this way, but your experience is not an accurate reflection of how your claim was handled. After signing the retainer, your case was processed and submitted promptly. Once the manufacturer responded, we informed you of that response. However, before we could begin negotiations or provide additional details, you requested to terminate your case.

Our firm operates on a contingency basis, meaning we don’t get paid unless we recover compensation for you. We had every incentive to pursue your claim and were prepared to do so, but you chose to withdraw before we had the opportunity. We understand the frustration of dealing with a defective vehicle, but legal cases take time—and unfortunately, ending the case early limited what could be done on your behalf.

Classificada 5 em 5 estrelas

Working with the lemon law group was…

Working with the lemon law group was honestly refreshing. They made something that was such a headache In my life, an easy and effortless experience! Working with Alex Young was fantastic!

16 de setembro de 2024
Opinião espontânea
logótipo da Lemon Law Group

Resposta da Lemon Law Group

Thank you for the great feedback! We're glad we could help turn a stressful situation into a smooth experience. Alex appreciates the shoutout, and we’re happy he made the process easier for you. Thanks for trusting us to handle your case!

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