LendInvest Opiniões 

611
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an excellent experience dealing with Yasmin Mohammed at LendInvest. She was responsive and provided the available options clearly, and made the whole process straightforward. What partic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service as always from LendInvest. I would like to pass on my thanks in particular to Mariam in underwriting and Blair in completions who were fantasic from start to finish.

Classificada 4 em 5 estrelas

I am abroad and in process of remortgaging and was worried as how i will be able to accomplish it, but i was in touch with Tom Meikle (Retention Manager) and he has been extremely helpful and profess... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have just completed on a below market value bridge with Lendinvest and it has been straight forward with good communication throughout. There were a couple of issues with the valuation however Lesl... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Credor hipotecário

Escrito pela empresa

LendInvest is the UK's leading platform for mortgages. Having lent over £6 billion of short term, buy to let and homeowner mortgages, LendInvest is making mortgages simple. LendInvest uses technology to provide borrowers high quality property finance, and makes it possible for investors - from individuals to global financial institutions including Lloyds, J.P. Morgan, HSBC, Citigroup and NAB - to invest in the loans it originates in return for a stable income secured against property.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

611 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(611)

109 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic

The contact with the underwriter Jordan was first class and his help in acheiving a quick turnaround for the clients needs was fantastic.

4 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service from Jordan Thompson and his team

I had a complicated case and needed a lender who will take latest Profit and directors’ salary for affordability where the latest income was much more significant than the previous years.
I was allocated Underwriter (Jordan Thompson) at start, and he was absolutely brilliant. He called to discuss the case in detail which was then backed up by all the supporting evidence in order to get the max borrowing my client needed.
The process was smooth and mortgage offer was issued within days! What I also liked about Lendinvest was that the completion team was involved in liaising with solicitor regularly and including me in their email correspondence, so I didn't really have to chase them as much! This really helps when you have few cases on the go!
Lendinvest then reduced thier rates and as every lender have different processes in place (some more complex than others) when it comes to making amendments post offer, I contacted Jordan for help but I was slighly concerned as you hear some horror stories from other brokers when changes are being made to application post offer and cases get declined etc.....this was actually very straightforward. Jordan has amended and re-issued offer in a day! What a great service, thank you Jordan. I look forward to working with Lendinvest again!

4 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Faultless

Jordan Thompson is a miracle worker, fully submitted the application on the 23rd, valuation booked on the 24th and offered on the 28th. Jordan even emailed me when there was 1 new/final requirement needed to allow production of offer, and that if i uploaded it shortly he'd release offer the same day, today, and true to his word he did exactly that!

28 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Mortgage Application/Underwriting:

From the DIP to offer stage went exceedingly well (just like Mr Kliping's cakes).
The requested items from Jordan were clearly understood.
The system used was easy to upload the requested documents.
Kind Regards,
Patrick

26 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Aggressive customer service akin to loan sharks

Aggressive and uncooperative customer service.
Following rate changes, my interest rate is 10.29% on two products. Customer services (Bejon)have been unhelpful and increasingly aggressive despite being aware of my being a vulnerable customer and attempting to reach a resolution has been difficult as a result of bullying tactics and not sticking to their word on which I relied. Would not recommend as they do not comply to government recommendations during Covid or even now during the cost of living crisis and prefer to threaten customers with LPAs (even when customers are making payments) rather then reach a resolution.

26 de outubro de 2023
Opinião espontânea
logótipo da LendInvest

Resposta da LendInvest

Hi Hannah,

Thank you for your review. We are sorry to hear of your concerns and we will privately respond to you.

King regards,
The LendInvest Team

Classificada 1 em 5 estrelas

Be wary

Be very careful in dealing with this company! Failed to give even reasonable support when a project I was involved with got into trouble. I lost my total investment

They have asked for further information. This relates to a property investment in Selsdon where my partners have made a formal complaint.

7 de outubro de 2023
Opinião espontânea
logótipo da LendInvest

Resposta da LendInvest

Hi Vivian,

Thank you for your review. We would love to learn more about your specific experience, so we can better understand how we can improve our service in the future. If you would be willing to share additional details or suggestions, please don't hesitate to reach out to our customer support team.

Kind regards,
The LendInvest Team

Classificada 4 em 5 estrelas

Lendinvest are new to the residential…

Lendinvest are new to the residential mortgage market, so experiencing a few teething problems. Having said that they were quick to correct matters once notified and issued the mortgage offer relatively quickly.

29 de setembro de 2023
Opinião espontânea
logótipo da LendInvest

Resposta da LendInvest

Hi Roger,

Thank you for taking the time to share your feedback. We greatly appreciate your input, as it plays a pivotal role in our ongoing efforts to enhance our customer experience.

It is great to hear you had a good experience and we look forward to working with you in the future.

Kind regards,
The LendInvest Team

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