My referencing was done by Velda, and I cannot recommend her enough. She was so helpful, and genuinely kind through the whole process. Hugely happy with my experience 🤗
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Leia as opiniões dos outros
My referencing was done by Velda. The process was thorough and well explained by Velda who even took extra time out to explain how to retrieve the correct documentation from my bank (where I initiall... Ver mais
I’d like to report Velda appalling customer service to her clients. This woman gave us her number in order to contact her for updates regarding our guarantors application. She vocalised that “we shoul... Ver mais
A empresa respondeu
Credit to Charlotte at Letref, she has been extremely clear and helpful guiding us through the process and keeping us up to date on what is being reviewed/what has been completed. The whole Letref... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a specialist lettings reference company and work in a totally different way to our competitors. We offer an exceptionally thorough referencing service and provide a far more individual and investigative service.
Informações de contacto
Reino Unido
- mail@letref.co.uk
- letref.co.uk
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
the reference process was very fast and…
the reference process was very fast and requests very clear.
Patient
Letref, specifically Betsie Barber, has been incredibly helpful and patient during the referencing process. I am very happy with the service provided.
Smooth experience with LetRef; shout-out to Betsie
A very smooth experience with LetRef. A special shout out to Betsie who was remarkably prompt, clear and reasonable in her communication.
Really great service
Really great service ,forms was easy to fill in and everything was processed quite quickly Betsie Barber was great and answered all my question quickly making the whole process painless , thank you.
Thank you Betsie!
Betsie has made our lives so much easier, we are so impressed and grateful for her help! The referencing process took no time at all, and when you’re under a tight schedule every minute counts. Her response time was very fast and she gave us a lot of support during this time.
Easy process and quick response time
My report was completed within 3 working days, which was brilliant. I had two queries which Charlotte responded to quickly. Very easy process with good communication.
Very satisfied
Charlotte completed our referencing report and was extremely efficient. She responded to requests for assistance immediately and completed the report in a very short timeframe. This was very helpful to us in speeding up the letting agreement process as we were looking to move in ASAP. I would definitely only use Letref in future.
Professional service
Professional service, especially Betsie was very kind and helpful.Thank you, Bestie...
Letref was easy to use and Charlotte…
Letref was easy to use and Charlotte was very helpful with giving prompt reply which made the referencing process smooth and quicker.
Charlotte was incredibly responsive
Charlotte was incredibly responsive, clear and extremely helpful.
Charlotte is very helpful and…
Charlotte is very helpful and efficient.
Happy to deal with her.
I am thankful to Charlotte for making…
I am thankful to Charlotte for making the referencing procedure smooth and quick for me.
LetRef - Excellent
At LetRef, excellent service, top priority. Betsie Barber, as the Reference Handler, excels in all regards and sets the bar high for efficiency, positivity, and helpfulness. Plus, she's effortlessly pleasant to interact with. Her expertise allows for a lightning-fast turnaround time, confirming her exceptional quality of service.
Intuitive, quick, supportive
Intuitive interface and great support provided in the case mistakes are made - thank you Charlotte!
The staff is very nice
Good communication experience
Absolutely amazing
Absolutely amazing , completed my referencing within a day. Easy to contact , quickly answered emails , nothing bad to say at all!
LetRef - Excellent
LetRef was extremely efficient and the turn around time was very fast.
Velda Pond, the Reference Handler at LetRef was superb. Incredibly helpful, polite, well spoken and easy to work with.
Excellent !
Efficient process
Efficient process - Charlotte was great and very responsive.
Very fast and efficient process…
Very fast and efficient process... structured through easy to use / intuitive digital applications. Thanks for your support Charlotte
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