Let's Drive Opiniões 

57
TrustScore: 2.5 em 5

2,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

10 Tage auf Kreta von Chania Flughafen aus über Discovercars gebucht: besseren SUV erhalten als gebucht - top! Schnelle Ausgabe, 5 Minuten zur Abgabe. Für uns hat alles gepasst. Preis-/Leistung war fü... Ver mais

Classificada 1 em 5 estrelas

Mon compagnon a réservé un véhicule avec cette agence en ligne à l’aéroport de Chania. Le prix était de 181 euros. Arrivés sur place, ils ont refusé sa carte de débit avec laquelle il avait payé l'aco... Ver mais

Classificada 3 em 5 estrelas

Autovettura molto vecchia con molti chilometri percorsi, circa 143000 alla consegna. Consegnata con 2/8 di serbatoio, quindi è stato necessario fare subito rifornimento. Molti graffi e danni sullla... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Spijtig geen nul sterren mogen wij gebruiken Gewoon schandalig door een gewone typefout mijn auto ophalen was onmogelijk ondanks gemodificeerde voucher en bevestiging van de holidaycars dat gewoon ee... Ver mais

Informações sobre a empresa

  1. Agência de aluguer de carros

Informação fornecida por diversas fontes externas

Follow us for car hire offers in Crete and Athens and also for updates and news from our beautiful island!


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

57 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 35% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(57)

24 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

Absolutely terrible!

Absolutely terrible!

My flight was delayed and I was charged 150,00€ for picking up the car after 22:00.
if you check the information on the company -
Off-time Pick-up: 40,00€.

Be aware!

1 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

It was a disaster.

It was a disaster.
Dirty car.
Stains on the seats.
Nearly empty gas tank.
Waited 30 minutes for the guy to take my reservation

30 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers

I have one word - scammers.

First - the pick-up is 100 meters on a dirt road from the Chania airport
Second I was charged 100 euros for late pickup - instead of 40 as was written with the broker.
Third, for non-visible scratch, I was charged 300 euros.

2 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect agency

The team is very professional.
The car was in perfect condition.
I recommend without hesitation this car rental agency.

4 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent prices, really helpful staff, new cars. It was a great experience. Thank you Let's Drive!

4 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely awful company and…

Absolutely awful company and incompetent staff. I booked a car a week in advance in person. The lady 100% confirmed my booking, printed an invoice, scanned my driving licence. Before I left, I asked so we will come next week and pick up the car at 9am. She said yes that is fine. We turned up the following week ready to go at 9am. She said there is no reservation for you. That was only an offer! She then later finally admitted that it was her colleagues error and not our fault but they didn’t have any cars available. She said sorry and that was it. My whole 2 days was completely thrown off and we didn’t get to visit the further places. It was an absolute joke and there are plenty of other, better, more helpful car rental places in walking distance.

3 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible company! Deserves zero stars

Terrible company! Do not even attempt to rent from them. It took 3 days to TRY and rent a car. The first day they sent an invoice that was incorrect. Wrong name, wrong pick-up and drop-off and wrong car. After 6+ phone calls over the next 2 days, every time I called they said that I needed to call back in 10-30 minutes. EVERY TIME! Email communication was terrible as well. They continued to ask for a payment without a correct invoice. They sent 4 different payment requests without any updated invoice. When they finally gave me an updated invoice on day 3, they only changed the name and nothing else. Terrible terrible terrible company!! No one should have to deal with this on their vacation.

17 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Lets Drive team

The rental company ;s employee was very polite and clear. We got the car that we booked... Unfortunately somebody scratched the car while we were on the beach :( On drop off day, they noticed the damage, we sing that scratches made during our rental period and....we go !!! No extra payment,no hidden terms!! The insurance they offed us was really full insurance!! We trust them and we suggest them!

29 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Try to avoid this rental company.

Try to avoid this rental company.
You might be tempted to book on line because of the great offers and discounted prices (like I did). However, they charged me an extra awful lot of money for an insurance that I did not need on the excuse that they could not take a debit card with sufficient funds as guarantee. Note I used the same card to pay the service, but for the insurance it was not accepted. Also note that all major companies like Hertz & Avis accept debit cards. Also in light of the COVID situation, the company is not taking precaution measures. I had rented recently from Sixt & Hertz and all the car parts like wheel, handbreak were
covered in plastic for protection. On the contrary Let’s drive had the car driven by an employee for the delivery without doing any disinfection!

29 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Never ever book a car through this…

Never ever book a car through this company or its sister company Carwiz when visiting Crete.
They fraudulently took money from me for car repairs after a garage put diesel in the car which was petrol. They assured me at the time of booking that I was fully covered and then refused to bring me a replacement car, charged me for the full 13 days although I only had the car for 6. Told me they would cancel the contract and get a refund so I could hire a car locally and then denied all knowledge of saying that or that I was fully insured.
If you want a peaceful trip to Crete, avoid this company and Carwiz it's sister company at all costs, if you don't it could be at all cost.

1 de agosto de 2019
Opinião espontânea

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