Let's Roam Opiniões 

2118
TrustScore: 3.5 em 5

3,5

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Classificada 5 em 5 estrelas

Awesome Challenge! Loved exploring à new place and learning the history while doing it! Highly recommend. Beautiful scenery and my dog loved it too

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Classificada 3 em 5 estrelas

Customer service experience terrible. Actually, it's below terrible, whatever that is! They use chatbots that do not understand the English language and never connect you to a live agent. NOTE: This... Ver mais

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Classificada 3 em 5 estrelas

My kids had fun using the Let's Roam scavenger hunt on our first day on the Big Island of Hawaii. It was fun to check out locations in Old Town Kailua-Kona using the Let's Roam scavenger hunt as a gui... Ver mais

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Classificada 2 em 5 estrelas

Half of the questions required you to be able to enter the buildings, and some were outdated (asking a theatre production company that finished years ago). At the end it was just a walk around Sidmou... Ver mais

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Informações sobre a empresa

  1. Operador turístico
  2. Visitas guiadas culturais

Escrito pela empresa

Let’s Roam is an interactive adventure company that helps people explore the world around them through app-led scavenger hunts and custom experiences. With activities available in over 3,000 locations across 27 countries, Let’s Roam makes it easy to discover a city’s landmarks, hidden gems, and rich history—whether you’re a tourist or a local. Each hunt includes fun trivia, photo challenges, and missions designed to get participants moving, thinking, and laughing together. In addition to public adventures, Let’s Roam specializes in team building experiences for companies looking to boost morale and strengthen collaboration. Their corporate scavenger hunts are designed to encourage communication and problem-solving, all while having fun outside the office. Options are available for outdoor city adventures, indoor events, and even virtual team building, making them a great fit for teams of all sizes and work settings. Let’s Roam also offers custom events for special occasions like birthdays, bachelorette parties, and family reunions. Whether you’re looking to bond with coworkers, celebrate with friends, or explore solo, their platform offers a flexible, engaging way to connect and make memories. With Let's Roam, every experience is a new adventure.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 89% das suas opiniões negativas

Geralmente responde dentro de uma semana

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3,5

Todas as opiniões

(2118)

114 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exploring Staunton

My husband and I used the Let’s Roam app today to explore Staunton, Virginia, and we had such a fun time! It was a charming and interactive way to learn about the city’s history and architecture while enjoying a walk through its beautiful downtown. The scavenger hunt gave us a great mix of trivia, photo challenges, and fun facts, and we found ourselves laughing a lot—especially while taking some silly photos together.

The app was easy to use, and we appreciated how it guided us to spots we might have otherwise missed. Whether you’re a tourist or a local looking to see your town with fresh eyes, Let’s Roam is a great way to spend the afternoon. We’ll definitely be trying more of their adventures in other cities!

4 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

product not fit for purpose

product not fit for purpose,out of date, no immediate help available, not user friendly
, qouted price was $13 but charged $21, just wanted to sell me more useless tickets, would not recommend.
when contacted re refund told me to wait 5-7 business days but no contact made.

19 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No history in Camden London

We did Camden in London and it was a complete waste of money. There are 4 questions about the area and barely any history of the places or puzzles to get you to the next hint. Some questions about the US were added (I guess so it didn’t feel like a completely scam) save your money and used another company

23 de junho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Pompey Scavenger Hunt - 2025 - Not worth it

We had a UK version, bought for a birthday present as an activity to do together. I'm not convinced it was worth the money.
The app itself is a bit frustrating, it's not that clear on how to start, the map was hard to follow and the photo taking was annoying, no zoom/limited picture size, even though my phone was pretty decent. Battery did drain slightly faster than normal, but no more than if I was using any app for a full hour.

I expected there to be more puzzle type challenges, rather than - Strike a valiant pose in front of this WWII memorial..... (this was a running theme and felt... Distasteful?)
The 'roles' our party had seemed random to the hunt as well, example Navigator plays Geoguessr basically. Hunt location in Portsmouth, but do you know where the statue Thinker by Rodin is located..... Completely unconnected.
Explorer role seemed to just be - take photos, but again, the camera use on the app is rubbish.
The challenges were so out of sync with what we were looking at, it was off-putting and made us feel a bit weird about some of them.
I expected more information as well, tell me about the points of interest you have in the 'hunt', rather than just take a photo and move on.

It's a shame as the reviews were so good for this product, but I think it seems either maybe not good for the UK market, or just not well put together for the themes of the hunts.

We didn't need to contact the help desk at any point and didn't have any actual issues using the code or completing our 'hunt' are the only reasons this doesn't have a 1 star.

TLDR: Main points:
1. Photos taken using app such bad quality its pointless.
2. Map whilst 'hunting' so rubbish and out of date.
3. Challenges thematically at odds with the POIs and
4. Not good value for money

Sorry Let's Roam, I won't be recommending this product.

14 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

It was fun getting to see parts of our…

It was fun getting to see parts of our city that we don't normally see in everyday life we enjoyed being able to explore.And have a little fun. The challenges got us up and moving for sure. We would have loved to have seen more puzzle type challenges , but otherwise it was a good time.

11 de junho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

This was a ton of fun

This was a ton of fun! I was disappointed that we didn't know we should bring props and that because locations were closed we couldn't finish the last two challenges. Therefore the other four did not unlock. I would definitely do this again!

10 de junho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Wasn’t as fun or informative as we expected

Wasn’t as fun as we expected and had ongoing issues during the hunt. While the instructions to add players appears simple, it took ages to figure out how to actually make it work with a team. Tried to call for support but apparently 3pm is not in business hours. The App kept sending us to the wrong gps location e.g. it would say to go to a particular spot but the actual spot was across the road and 20mtrs away. While the concept is great, we just became frustrated with constantly being sent to the wrong spot. Some of the instructions were too vague. I was expecting to learn some history but the blurbs were so short and really useless. It would have been better to just google the history online. The App drained my battery very fast. We got bored half way through and abandoned the whole experience.

20 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

"Terrifying" Toronto "Hunt"

Did the Terrifying Toronto hunt- nothing terrifying, nothing to hunt. Nothing terrifying about it, anything related to hauntings just told you to look for the ghosts sitting there, but didn't give ANY background on the ghost story AT ALL. Boring, useless, waste of time. 1 question about each location was multiple choice, the other two challenges were 'take a photo of you doing a starfish jump!' for no relatable reason. The grammar was terrible, the factoids were mixed together as one and unrelated to each other. We should have just asked chat GPT for info on each stop and just gone for a walk.
DO NOT WASTE YOUR TIME AND MONEY.

14 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service. Deceptive business practices by not stating the tickets are non-refundable. Based on previous reviews too they'll keep charging you on your subscription and won't offer proper refunds for unwarranted charges.

2 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointing

Purchased the Bamburgh Castle Bonanza and unfortunately were unable to complete the challenges as the site was not dog friendly. I checked the website before booking, which said that all challenges were dog friendly.

It is also not made clear, that as-well as purchasing the vouchers, we also needed to pay an additional £18.75 per person. Some more transparency here would have been appreciated.

The challenge was advertised to include riddles uncover hidden gems. We were just presented with history trivia and told to take selfies, no riddles or challenges involving 'laughter-filled teamwork'.

Overall the experience was extremely disappointing. I have sent numerous emails to the support team to feedback our dissatisfaction and have had no acknowledgment.

Would not purchase any experiences again.

20 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Beware on purchase

Beware on purchase

I purchased one set of scavenger hunts and checked out. The website offered a discounted rate for a further purchase which I selected however it came up with an error message. I then proceeded to try again a couple of times but received error messages. Then I noticed my bank account had been charged a further four times without proceeding to checkout again or authorizing the transactions. I am seeking a remedy and refund from the business. To be continued....

11 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fun experience

Fun experience. We couldn’t complete all the tasks because the African exhibit was closed for remodeling. Fun time at the zoo.

10 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great way to explore

Great way to explore some of Hobart historic attractions , great for the whole family or team bonding , would recommend going during the day not of a night though

8 de maio de 2025
Opinião espontânea

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