Очень большой выбор книг, удобный сайт и быстрая обратная связь. Часть заказа я уже получила — книги были отлично упакованы, всё пришло в хорошем состоянии. Хочу отметить поддержку: сотрудники вс... Ver mais
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Leia as opiniões dos outros
Роскошный магазин, шикарный выбор и очень классные люди в нем работают! До поздней ночи искали для меня пункт получения товара поближе к дому! Меня это шокировало, тот самый сервис, который уже сто... Ver mais
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Заказываю уже не в первый раз в Финляндию. Доступные товары прибыли в течении нескольких рабочих дней. Остальное пришло второй посылкой в течении нескольких недель, как и было обещано на сайте. Все в... Ver mais
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В этом магазине заказываю часто и много. Цены сравниваю во всех магазинах Европы, у них почти всегда намного дешевле. Отвечают очень быстро, предупреждают об изменениях/опозданиях и даже, что книга за... Ver mais
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Informações sobre a empresa
Escrito pela empresa
An online bookstore with unbeatable prices and a standout selection — from vibrant children’s books to modern bestsellers and timeless classics. Thousands of titles for every taste and mood, making great reading accessible to everyone.
Informações de contacto
4,7
Excelente
71 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Хороший магазин с большим выбором книг
Я сделала покупку в Libplanet, потому что есть доставка в мою страну. Мне нравится, что в этом магазине очень большой выбор книг. Можно выбрать товары не только из наличия, но и под заказ. Достаточно приятные цены, как для Европы. Буду заказывать еще.
9 de outubro de 2025
Opinião espontânea
Resposta da Libplanet.com
Спасибо большое, Ольга! 💛
Нам очень приятно, что вы остались довольны покупкой и отметили широкий выбор книг и удобную доставку. Мы стараемся, чтобы каждый мог найти именно то, что ищет — будь то книги из наличия или под заказ. Спасибо, что выбираете LibPlanet, и будем рады видеть вас снова! 📚✨
С наилучшими пожеланиями,
Команда LibPlanet
Уже оформила 4 заказа в LibPlanet и…
Уже оформила 4 заказа в LibPlanet и буду дальше заказывать! Хорошая компания, сервис отличный, отвечали на все вопросы, без проблем изменили состав книг в заказе. Книги дешевле не нашла онлайн и доставка оптимальная по стоимости.
6 de outubro de 2025
Opinião espontânea
Resposta da Libplanet.com
Дорогая, Инесса!
Большое спасибо за ваш отзыв! 💛
Нам очень приятно слышать, что вы остались довольны сервисом и качеством обслуживания. Мы рады, что смогли помочь с изменением состава заказа и что цены и доставка вам подошли. Спасибо за доверие и за то, что выбираете LibPlanet — будем рады вашим новым заказам! 📚✨
С теплом,
Команда LibPlanet
Wonderful books and games
I have already made two orders: books and games. Here you can find a great variety of them. Sometimes it is a long waiting time, because they will be ordered for you. (Making an order, you can see, if each item is on stock or not). And i appreciate this kind of service. The pleasure and excitment is more than, because of the waiting time ))))
The prices are really nice and the books are perfectly packaged. Thank you!
2 de outubro de 2025
Opinião espontânea
Resposta da Libplanet.com
Dear Maria!
Thank you so much for your kind words! 💖
We’re truly happy to know that our books and games bring you joy. Waiting can sometimes take a little longer, but we’re glad it adds a touch of excitement for you. Your appreciation means the world to us!
We’ll keep doing our best to delight you with wonderful stories, games, and carefully packed orders. Can’t wait to see you again soon! 🌟
Best regards,
LibPlanet
Happy happy happy
Ich bin mega zufrieden mit diesem Online Shop. Er hat viele Kinderbücher zu bieten, viele Malbücher und übungshefte. Es gint einfach alles was einen Kind beschäftigen wird. Die Preise sind unschlagbar, günstiger findet man es definitiv nicht. Ab 50€ ist der versand nach Deutschland umsonst. Aber jeder Cent ist es wert. Endlich hat unsere Tochter ihre lieblings charaktere als Bücher und lernhefte. So macht das lernen und spielen umso mehr spaß. Die Mitarbeiter sind mega nett und melden sich immer wenn es etwas gibt, sie finden immer eine lösung und es gibt als Entschuldigung auch ein kleines geschenk. Der versand variiert zwischen 3 und 6 wochen aber das warten lohnt sich. Ich habe nunr meine vierte Bestellung aufgegeben und werde weiterhin bestellen.
22 de setembro de 2025
Opinião espontânea
Resposta da Libplanet.com
Liebe Katharina,
vielen herzlichen Dank für Ihre wundervolle Rückmeldung! Wir freuen uns sehr, dass Sie mit unserem Sortiment und Service so zufrieden sind – das bedeutet uns wirklich viel. 🧡
Gerne möchten wir Sie informieren, dass alle verfügbaren Artikel bei LibPlanet sofort nach Eingang der Bestellung versendet werden. Für unsere lieben Lieblingskundinnen wie Sie arbeiten wir zudem intensiv daran, unser Lager zu erweitern, damit noch mehr Produkte schneller verfügbar sind.
Es freut uns sehr, Ihre Tochter beim Spielen und Lernen begleiten zu dürfen – wir freuen uns schon auf Ihre nächste Bestellung!
Herzliche Grüße
Ihr LibPlanet-Team
Wonderful children's books for 3 euros. Large variety of books and boardgames
We bought a bunch of books for our little kid. The package arrived the next day.
Books are amazing and prices are very affordable. They also have a good variety of boardgames. Please note that some books/games are with longer waiting period.
We are very happy and will order again.
12 de setembro de 2025
Opinião espontânea
Resposta da Libplanet.com
Dear Larissa!
Thank you so much for your kind words!
We’re delighted to hear that your little one is enjoying the books and that you’re happy with our prices and selection.
We truly appreciate your note about the waiting period for some items — we’ll keep working on making delivery times as smooth as possible. We look forward to serving you again soon!
Best regards,
LibPlanet
Fast delivery and bargain prices
Large variety of books, especially for children! Prices are real bargain!
Fast delivery.
Customer services reacts quickly.
I order for several years already and very happy with the service.
8 de setembro de 2025
Resposta da Libplanet.com
Dear Natalia,
Thank you so much for your kind words and continued support! We’re delighted to hear that you enjoy our variety, pricing, and service. It’s always a pleasure to serve loyal customers like you, and we look forward to helping you find more great books for years to come!
Best regards,
LibPlanet
Wonderful service and amazing books
I made a big order of children's books for 200 euros. They came very fast and prices are just amazing! Books are just wonderful. Kids are so happy!
The staff is lovely and answered all my questions promptly.
Will definitely order again!
1 de setembro de 2025
Opinião espontânea
Resposta da Libplanet.com
Dear Maria,
Thank you so much for your kind words!
We’re thrilled to hear that your children are enjoying the books and that you’re happy with our service and prices.
It’s always a pleasure to help, and we look forward to your next order!
Best regards,
LibPlanet
Great service and bargain prices
I placed orders in May. The order was quite large. To be honest,I was a little worried whether everything would reach England. A week later they responded and offered to replace one book with a similar one because the one I ordered was not available. During the entire time, I was constantly informed about the status of the order. And finally today I received the long-awaited books. I am absolutely delighted and grateful. As for the delivery time, I think you can wait because they order from suppliers. Especially because the prices are so low.
16 de junho de 2025
Opinião espontânea
Resposta da Libplanet.com
Dear F Nizamova,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that your long-awaited books have arrived safely and that you’re delighted with them.
It’s great that our team could keep you updated throughout the process, and we really appreciate your patience.
We’re so happy you enjoyed our prices and service, and we can’t wait to help you find even more amazing books in the future!
Best regards,
LibPlanet
Scam
I placed an order with Libplanet for 7 books, totaling €67. After the payment, I was informed that some of the books were not currently available and would be sent later. Eventually, I received only one book.
Despite multiple follow-up emails, the company stopped responding and never refunded the remaining amount. It’s been weeks with no resolution, no communication, and no sign of the other books.
16 de abril de 2025
Opinião espontânea
Resposta da Libplanet.com
Dear Anastasia,
As mentioned in your review, you chose to receive part of your order, which was delivered accordingly. A partial refund for the remaining items was issued at the end of May, as you requested.
Despite this, you insisted to Revolut that no items were received.
Although we had proof of delivery from our transportation company, we honored your claim and issued a full refund in June as a goodwill gesture, trusting our customers’ statements even when claims do reflect the facts.
We always handle orders and refunds transparently and remain available for any further assistance.
Best regards,
LibPlanet
The book order was placed at the end of January
The book order was placed at the end of January and it was very expensive — over 300 euros. Later, there was correspondence stating that some of the books were unavailable and others needed to be replaced. Eventually, I was informed that the order had been shipped and that a refund would be issued for one book.
What do I have now? I don’t have my 300 euros, I haven’t received the refund for the book (which was promised two weeks ago), and I STILL HAVEN’T RECEIVED THE PACKAGE WITH THE BOOKS!
This is absolutely outrageous and clearly a scam. Do not fall for the prices — it’s nothing but stress and a waste of money.
21 de maio de 2025
Opinião espontânea
Resposta da Libplanet.com
Dear Prin,
Thank you for your review.
We requested additional information from you in order to review the situation, but unfortunately never received a reply.
Without these details, we are unable to verify the statements made. We remain open to constructive dialogue and would be glad to continue the discussion should you provide the requested information.
Best regards,
LibPlanet
Horrible store lost 150 euro
Horrible store. Ordered books, nothing was shipped for a month.
I have asked for refund. They claimed it was sent back to me.
Nothing was received back ! Triple checked with Revolut service, no trace of refund being sent.
Lost 150 euro with this dishonest service.
Avoid!!!
P.S. All they are saying is false ,Revolut confirmed they Never received anything from them. Avoid this store!
25 de outubro de 2024
Opinião espontânea
Resposta da Libplanet.com
Dear Denis,
We are truly sorry to hear about your experience. Please note that a full refund for your transaction was issued on October 26, 2024, via Revolut, immediately after your request. We also provided you with the relevant documentation and transaction reference number. Revolut has confirmed that the refund was successfully processed to the recipient’s account. If you are still unable to locate it, we kindly suggest checking with your payment provider, and we remain available to assist you further.
Best regards,
LibPlanet
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