So many errors.... it gets worse and worse with every update they make. You delete episodes, but they do not delete the files, you try to delete one file and then it is still there... plus, it... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Chris at Libsyn took the time to personally solve my problem by figuring out the *reason* Apple was not uploading the latest episode and then FIXING it!!! Upload was immediate. Thank you. He also sent... Ver mais
Top notch customer support. Chris provided very timely support and simplified the solution for me. This is the second time I've accessed customer support and they have been great both times. Very re... Ver mais
One of the destinations for my podcast (only one of them) failed to update to include my most recent episode. I was very certain it was the destination's problem--but, just in case, I asked our team a... Ver mais
Informações sobre a empresa
Escrito pela empresa
Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.
Informações de contacto
2403 Sidney St, Suite 210, 15203, Pittsburgh, Estados Unidos da América
- support@libsyn.com
- libsyn.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
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Libsyn is inexpensive and reliable
Libsyn is inexpensive and reliable. Been using it for other people's podcasts for years and just started my own with it. Highly recommend.
Great customer service
Libsyn took the time to track down the issue for me and brought it to a quick resolution.
Above and beyond!
Not only did they answer my question, but they gave me an explanation and a link to see the success. To me, that is not only serving the customer , but also educating while being thoughtful!
I have used Libsyn for many years and…
I have used Libsyn for many years and have never had a single problem. Any time I needed assistance the staff went beyond helpful to take care of my concerns.
Response time was quick and Chris was…
Response time was quick and Chris was able to correct the billing issue with no problems.
Solved my problem with 24 hours
Solved my problem with 24 hours. Thanks!
Hot-Diggity Pod-App
I've never done anything like a podcast before... But I have one now! Libsyn must be doing something right if a technologically-deficient person like myself can get 'er done!
This is the best customer service I…
This is the best customer service I have ever had. They respond quickly and take the time to educate you so you can learn how to do it yourself!!
Outstanding!!
EVERYTHING about customer service with…
EVERYTHING about customer service with Libsyn is FIRST CLASS!
Quick and Helpful!
I received very quick and helpful assistance from Rich! Thanks so much!
Overall it has been great
Overall it has been great, some parts of creating a podcast are very confusing. Particularly publishing it to other sites!
Such a great company to host your…
Such a great company to host your podcast - we have been a client for several years and have referred others to this great platform - they make posting to all the other sites so much easier!!! You’re going to love it!
I love this platform!
Customer support was excellent
Customer support was excellent. Chris was very prompt in addressing our problem and solving it (we had an old account that we had forgotten about and was no longer accessible to us, but we were still paying for it). He found the account, canceled it, and refunded the last payment.
Very professional and really concerned…
Very professional and really concerned about resolving my problem... It is greatly appreciated...
Easy to upload/publish
Easy to upload/publish. On the negative side: no 2-factor Authentication for the the account.
Transitioning my show with a new title
Transitioning my show with a new title and brand, I chose to edit my entire list of 83 episodes with new art and audio uploads. This process created challenges that was smoothed out with support from Chris, and again with Rich.
Since most of my content is timeless information, and relevant to educate my clients, it was imperative that I updated past episodes to reflect the new brand. I minimized my categories and included the draw to the show in the new title. Episode numbers referenced in several former and upcoming episodes to encourage the audience to listen to more than just the newly released episode. I am deeply grateful for the support and love Libsyn! Cheers to a new year and lots of fun in 2024! Judy Casad, Host of Homeowner's Best Moves
Emilio was amazing
Emilio was amazing. He stuck with me every step of the way until we resolved the issue of Apple iTunes not propagating correctly. I felt like he went above and beyond in his customer service. Very happy with this company.
Fast and great help
Fast and great help. I was pleasantly surprised.
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