With flutterwave's dedicated customer care. i was able solve all that seemed seemed hard solve remotely. Thanks Flutterwave.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I like their customer support team they are swift and prompt in responding. Mary who attended to me followed through until everything was resolved. Keep it up flutterwave continue to make life easier... Ver mais
A empresa respondeu
I will recommend this app to anyone that wants to make transfer from one country to another. The whole Flutterwave Team is ever ready to make sure that the customer is well satisfied. They work round... Ver mais
A empresa respondeu
Flutterwave has some of the best support staff. They walked me through the issues, working round the clock. I'm sure they are super motivated. Great company, great product, great customer service!... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
With our new, integrated platform for both large and small scaled businesses, learn about our online payment technology solutions and grow your business globally.
Informações de contacto
Columbus Avenue 1323, 94133, San Francisco, Estados Unidos da América
- flutterwave.com
4,5
Excelente
944 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Thanks I went through the comment…
Thanks I went through the comment section to avoid the waste of time and money
28 de março de 2026
Opinião espontânea
Resposta da Flutterwave
Hello John,
I am sorry for the disappointment. I understand how discouraging it feels to go through the comments to avoid wasting time and money, and I assure you our support team are ready to assist you.
Please reach out to us via our support email: hi@flutterwavego.com so we can assist you promptly.
Thank you.
With flutterwave's dedicated customer…
With flutterwave's dedicated customer care. i was able solve all that seemed seemed hard solve remotely.
Thanks Flutterwave.
25 de março de 2026
Opinião espontânea
Resposta da Flutterwave
Hello,
We are glad our dedicated customer care helped resolve things smoothly!
Thank you.
Haven't used it yet but so far what am…
Haven't used it yet but so far what am seeing here are people talking bout customer care attending to their complaints damn
I used paystack n can't even get my 300 naira out that I used to test them
23 de fevereiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello David,
We are glad you value our customer care and appreciate your feedback!
Thank you.
Not user friendly for a Nigerian in the…
Not user friendly for a Nigerian in the U.S without a Nigerian bank.
21 de fevereiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Ahiru,
Thank you for reaching out to us.
We are sorry for the trouble, and we would love to help resolve this.
Please email us at hi@flutterwavego.com so we can look into your options.
Thank you.
I Recommend Anyday!
I have worked with them from 2020 and they are better each day. Good job especially how fast they reply to emails
30 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Ken
Thank you for your loyalty since 2020!
We are so glad to hear that you’ve noticed our growth and that our response times have consistently met your expectations.
We look forward to many more years of working together!
Thank you.
Just onboarding but already love…
Just onboarding but already love Flutterwave, they are very professional and customer service is top notch. Looking forward to having a great experience with them. Will write another review after.
29 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Ibrahim,
Welcome to the Flutterwave family!
We’re thrilled to have you on board and so glad to hear that your first impression has been top-notch.
We’re excited to support your journey and look forward to hearing more from you as you get settled in.
I appreciate the consistency in…
I appreciate the consistency in communication until the issue was resolved
28 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Christopher,
We know how important it is to stay informed when resolving an issue.
We’re glad our team kept you updated every step of the way, and we appreciate your patience while we got things sorted.
Thank you for the feedback!
Resposta da Flutterwave
Hello Joshua,
We're thrilled to hear you had a very nice experience with us. Your support means a lot, and we look forward to continuing to serve you.
Thank you.
Great service
Customer service responsiveness was great and detailed. Issues were resolved promptly. Service seems seamless and great. Not sure about the exchange rates yet but it is satisfying to know I can get paid globally
28 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello there,
We’re thrilled to hear you’re enjoying the seamless experience and prompt support. Regarding exchange rates, we follow the prevailing market prices to ensure our rates are transparent and in line with current standards.
We’re excited to help you grow and get paid from anywhere in the world.
Thank you.
Resposta da Flutterwave
Hello Perfect,
Thank you for the kind words! We're glad we could help.
Flutterwave has one of the most…
Flutterwave has one of the most professional and effective customer support teams in Africa
22 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Daniel,
Thank you for the high praise!
We take great pride in our support team's dedication, and it’s wonderful to know we’re hitting the mark for you.
Après quoi je ne peux que féliciter
Après quoi je ne peux que féliciter. Très belle initiative, bel accompagnement. Vraiment c'est rassurant. À nous l'aventure. Max d'étoiles à vous
21 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Bonjour Maïley Nabolé,
Merci beaucoup pour votre accueil chaleureux et vos gentils mots !
Nous sommes ravis de vous compter parmi nous pour cette aventure et heureux que vous vous sentiez soutenue.
Merci
The site is great
The site is great. The customer service is exceptional. I am just starting my online biz and from what I have seen so far, flutterwave will be a game changer for my biz. Secured and trusted that's how I feel now.
20 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Grace,
Thank you for the wonderful feedback! We’re so glad our team and site have made such a great first impression.
Our goal is to make payments the easiest part of your growth. We’re rooting for your success.
Thank you for choosing Flutterwave.
~A.A
I love the way you guys approach the…
I love the way you guys approach the compliance. It takes a bit time, but it’s worth it. I really appreciate the people I interacted with.
19 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Armand,
Thank you so much for the feedback!
We know compliance can take a little extra time, but we believe it's essential for keeping your business and customers safe.
We're thrilled to hear our team made the process a positive one for you.
Welcome aboard!
Thank you.
~A.A
Be aware of flutterwave wave
Be aware of flutterwave wave the are scum at 70% I made deposit using flutterwave now it's 30days without receiving my deposit nl..poor support they don't help me for that 30days..they treat customers like nothing
19 de dezembro de 2025
Opinião espontânea
Resposta da Flutterwave
Hello Olivier,
We are very sorry to hear about the delay with your deposit and the frustration this has caused. This is certainly not the experience we want for our users.
To resolve this immediately, please send your transaction details and email address to hi@flutterwavego.com with the subject 'Trustpilot Review - Missing Deposit'.
Our team will prioritize your case and get back to you with an update as quickly as possible.
Please note that we take our feedback seriously and we are committed to ensuring every user is supported.
~A.A
The Flutterwave team is very efficient.
The Flutterwave team is very professional and proactive in the level of service that they give from onboarding through to after sales support. Their turnaround time is queries is efficient, and it helps to have this level of support to rely on as a growing business.
19 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Siyamthemba,
Thank you for the wonderful feedback!
We love supporting growing businesses, and we’re thrilled to hear that our proactive service has made a difference for you. Our goal is to be a partner you can rely on at every stage of your journey.
Thank you for choosing Flutterwave!
~A.A
Advance to PAY MINE, They are #more #reliable
Not impressive anymore , How is this company still getting lot of positive reviews ?
16 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Sunny,
I am sorry to hear we’ve let you down recently. We take all feedback seriously and would love to understand where we can improve.
We value every business and would appreciate the opportunity to assist you further. Please reach out to us directly at hi@flutterwavego.com so we can rectify the issue.
We will be glad to support you every step of the way!
Thank you.
Very effective concerns, and communication. It seems everyone at Flutterwave, is responsible for any issue raised. Am happy that about seven people, emailed, on my subject concern s
Being so concerned, and responding to any inquiry. Company is Flutterwave.
17 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Ronald,
We are glad our team’s collective concern and communication made a strong impact!
Thank you for the kind words.
Their customer service is really good
Their customer service is really good. They answered my questions quickly and gave me the answer I needed. Business seems easier.
16 de janeiro de 2026
Opinião espontânea
Resposta da Flutterwave
Hello Emmanuela,
Thank you for the feedback!
We’re happy to hear we could provide the quick answers you needed to make running your business easier.
Resposta da Flutterwave
Hello Metric Mind Ltd,
Thank you for the kind words!
We’re glad we could step in and resolve this for you so quickly.
Your satisfaction is our top priority.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.