Licengo Opiniões 

116
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

OK, we had a few issues, both on your end but more so on mine. Your folks were very patient and helpful that guided me through the process of downloading and installing the Office software on my n... Ver mais

Classificada 5 em 5 estrelas

Funcionó muy bien y sin instalar terceros solo usando la aplicación de instalación oficial de office, descargar la versión para la que compraste la clave, ponerla y ya quedó activada de por vida. Muy... Ver mais

Classificada 5 em 5 estrelas

Such a treat to ask a question and have it answered almost immediately from someone who actually knows what they are doing. So refreshing to deal with licengo. They've been incredibly helpful.

Classificada 5 em 5 estrelas

Downloaded the files for Microsoft Office 24 and it went straight to the aps and the program removed the old version of Microsoft office 19. I was surprised since your site mentioned to remove the old... Ver mais

Informações sobre a empresa

  1. Loja de software

Escrito pela empresa

Licengo LTD offers secure and reliable digital license keys for software and games. Enjoy quick, hassle-free access to your purchases with exceptional customer service.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

116 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(116)

75 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Downloaded the files for Microsoft…

Downloaded the files for Microsoft Office 24 and it went straight to the aps and the program removed the old version of Microsoft office 19. I was surprised since your site mentioned to remove the old version however the new installed program removed the old version without my assistance. Everything is working great. PS; I ordered a windows 11 pro but that program was already installed.

25 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Good price

Good price, product as advertised. I had some problem finding the software download link. It was not obvious.

26 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

It couldn't be simpler.

The process was simple and quick. As soon as my purchase was approved I had my activation key on-screen. The "tricky" part is you need to open the Activation instructions to get to the download. Follow the instructions and you will be up, activated, and running smoothly within a few minutes.

25 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Great Service

Took a while to get tech support on a Sunday but as soon as they got involvled, the problem was solverd. Thanks!

16 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with Licengo

This is the first time interaction with Licengo and bought the Microsoft Office 2024 Professional Plus from them. I believe they a very professional company and should be a trusted and reliable company on a wider scale. The online process to purchase is quite customer friendly and back office support is just fabulous. Thank you Licengo team for making my Office experience a smooth one!

16 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Activation key provided

Update: Licengo responded to my messages and provided a working activation code so I can use the software I bought. I am now satisfied with their response.
****************
I bought Office 2021 EN but never received an activation key. AI help desk is polite and offer to escalate but no activation code is sent. I follow up with e-mails and they go unanswered. Whatsapp phone calls go unanswered. Potential buyers be aware.

1 de agosto de 2026
Opinião espontânea
logótipo da Licengo

Resposta da Licengo

Hi,

We’re sorry to read your review.

We would like to clarify that Office 2021 Professional Plus licenses are in stock and delivered automatically within seconds of a successful purchase. The product key is sent by email and is also displayed immediately on the order confirmation page.

We do not provide support by phone. Our official support channels are support@licengo.com and WhatsApp messages, where our team assists customers as quickly as possible.

We have been unable to identify your order from the information provided. Please email us your order number or the email address used for the purchase at support@licengo.com so we can investigate your case immediately and ensure you receive the assistance you need.

We are committed to resolving every genuine customer issue promptly and professionally.

Licengo.com Support Team

Classificada 1 em 5 estrelas

Office activation key ripoff...

I bought a MAK (Microsoft Activation Key) for Office 2024 LTSC. They sent me a bogus key and refused to answer E-mail and WhatsApp. They even saw my WhatsApp messages and never responded at all. Had to use the chargeback route with my bank to stop them stealing my money. I don't know about anybody else's experience, but they certainly tried to steal from me. And that is a fact I have proof of with photo, email and banking evidence.

4 de julho de 2026
Opinião espontânea
logótipo da Licengo

Resposta da Licengo

Hi,

We’re sorry that your experience did not meet your expectations initially.

We’d like to clarify that your activation issue was resolved by our support team, and a working solution was provided. Our goal has always been to ensure every customer receives a fully functional product, and we’re pleased we were able to do so in your case.

We take customer support seriously and never intend to leave genuine issues unresolved. If any customer experiences an activation problem, we investigate it promptly and provide a solution, including replacement keys or remote assistance when necessary.

Kind regards,
Licengo.com Support Team

Classificada 1 em 5 estrelas

Old Key - not working. Until...

They supplied us with some old, not-working Key.
Support did never respond. The only thing reminding of support was a Virtual Assistant. Who, of course, was most polite and assured all the time that he would escalate immediately Etc.etc
Gave up after three days.
(Edit:)
And wrote this review.
*
Coincidence? Anyways after that they contacted us and sent a replacement key. And now it works

7 de julho de 2026
Opinião espontânea
logótipo da Licengo

Resposta da Licengo

Hi,

We’re sorry to hear that your initial activation didn’t go as expected.

We’d like to clarify that your issue was ultimately resolved by our support team, and a working solution was provided. Our goal is always to ensure every customer receives a fully functional product, even if an activation issue arises.

We understand how frustrating technical issues can be, which is why we offer responsive email support, WhatsApp assistance, and remote support whenever needed until the product is working correctly.

Customer satisfaction is our priority, and we remain available to assist whenever needed.

Licengo.com Support Team

Classificada 5 em 5 estrelas

Licengo mérite toute notre confiance…

Licengo mérite toute notre confiance que ce soit lors de l'achat de logiciel et du suivi après achat.
Ils ont pu résoudre rapidement et avec efficacité mon problème de désinstallation d'une version précédente d'office que je n'arrivais pas à faire sur mon pc.
Je ferais sans doute d'autre achats sur leur site.

10 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered the Office 2024 download…

Ordered the Office 2024 download program for 4 users, permanent license.
Received license almost immediately and installation was without issue.
Would recommend them, and would do business again when appropriate!

19 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

One of the best customer experiences I got!

I bought both MS Office 2024 and MS Project from their website. Ran into a compatibility problem. They got back to me fast and offer to help via remote control, sat with me through a 2-hour long session of diagnosis, installing and uninstalling to get them both to work. Products working well is one thing, the top-notch customer service is another, and they nail BOTH. I also would like to send my special thanks to the technician that sat with me through the session. What a friendly fella!

27 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered the 2024 version 14th…

Ordered the 2024 version 14th struggling since then eventually got hold of them as they are in London asked me to try two other methods which did not work after that radio silence DO USE THEIR PRODUCT

14 de fevereiro de 2026
Opinião espontânea
logótipo da Licengo

Resposta da Licengo

Hi Marlene,

We’re sorry to hear you feel this way.

We have been actively assisting you via email and provided clear installation steps, as well as offering immediate remote support via AnyDesk to resolve this within minutes. We never stopped responding and are always available to complete the setup.

Office 2024 installs directly via the official Microsoft installer and does not require complex steps. If there was any confusion during the process, we are more than ready to finish the installation for you live.

Our support team remains available and responsive — we encourage you to contact us so we can close this properly.

Kind regards,
Licengo Support Team

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