LifeSearch Opiniões 24 057

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I wouldn't normally think that I needed a broker, but I'm glad I used lifesearch. They understand which life companies are likely to take a positive view on medical conditions so avoiding a lot... Ver mais

Classificada 5 em 5 estrelas

Lucas was very helpful in getting a better quote for myself and my partner than what I had previously taken out elsewhere. He helped us to understand the benefits of the different products and feel li... Ver mais

Classificada 5 em 5 estrelas

Charles Parker Smith was really helpful when we contacted him regarding life insurance, he explained things really well and although the call was long, it didnt feel like it. Thank you again.i

Classificada 4 em 5 estrelas

LifeSearch was extremely helpful. The advisor Alex explained everything clearly and allowed me to ask questions and ensure that I was understood the details of the policy that I was taking out. I w... Ver mais

Informações sobre a empresa

  1. Agência de seguro de vida
  2. Agência de seguros
  3. Corrector de seguros

Escrito pela empresa

Since 1998, LifeSearch have protected over 1.9m lives, making us the UK’s leading life insurance broker. We work with insurers big and small to make sure we can help find the best protection for your needs. You simply tell us what’s going on and we’ll do the hard work for you. Our award-winning service is based on one simple thing: putting you first. Our loyalty is to you, not to the insurers. There’s no hard sell and no hidden fees. With your policy in place, we're here when you need us. LifeSearch was the first independent adviser to run a fee-free, full-time claims desk. We're proud of that. And we're proud we can still offer care and support to customers when they need it. So whether you want to get a quote, check a policy detail, change your cover, make a claim, or simply ask a question – give us a call and let us do what we do best.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

24 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Great service

Very professional staff, managed a difficult case. It is however a bit slow

1 de maio de 2026
logótipo da LifeSearch

Resposta da LifeSearch

Hi Ghinwa,

We’re pleased to hear that you found our team professional and that we were able to support you through what was a challenging case.

We also note your comments regarding the speed of the process and would like to review your journey in more detail. We will contact you separately by email to explain the next steps and how we will address the points you've raised.

Thank you for taking the time to share your comments.

Caroline – Customer Care Team

Classificada 5 em 5 estrelas

Duncan Nash - The Best!

From beginning to the end I cannot praise enough Duncan Nash a senior advisor and protection specialist with Lifesearch. All other companies were hounding me in desperation for my custom!! Lifesearch are a league above the rest. They were the only company that didn’t do that. Duncan is highly skilled and conducts himself in the most professional manner. His knowledge of the products offered is absolutely extensive and he explains in a way of which and until I
I understand. He is a specialist in his field. Unlike other companies who clearly are not bothered about acquiring the correct information, just eager to take the money, Duncan is extremely the opposite. He is thorough! He extracts the exact information necessary and needed. No stone is left unturned as he absolutely wants to get it right. He is a very genuine person and is highly specialised in his field. He always answers my calls and questions immediately. I have bought 3 products from Duncan and I feel very confident in the products. He takes his time in explaining and exploring in extensive detail all products offered which I can then confidently select which products are best suited to me. Duncan is an asset to the company and I highly recommend him to discuss something so important such as Life Assurance.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Clear guidence

Clear guidence and suggestions to suit my specific needs, happily answered my questions as we went through several policies

23 de abril de 2026
Classificada 5 em 5 estrelas

Great experience

Zak Nabil has been an outstanding Health Plan Advisor at LifeSearch. From the very beginning, he demonstrated a strong ability to break down complex information into clear, straightforward advice, making the entire process easy to understand and stress free.
Zak is highly knowledgeable, but what really sets him apart is his approach. He takes the time to listen properly, understand individual circumstances, and tailor recommendations that genuinely fit rather than pushing a one size fits all solution. His communication is always prompt, transparent, and professional, which builds a lot of trust.
Throughout the process, Zak showed genuine care and attention to detail, ensuring nothing was overlooked and that all options were fully explored. It’s clear he takes pride in helping people make informed decisions that protect their future.
If you’re looking for someone reliable, honest, and easy to deal with, Zak is a great choice. Highly recommended.

30 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dont need a broker??

I wouldn't normally think that I needed a broker, but I'm glad I used lifesearch.

They understand which life companies are likely to take a positive view on medical conditions so avoiding a lot of wasted time.

Then, when underwriters are playing silly b's they can advise and lobby on your behalf.

1 de outubro de 2025
Classificada 1 em 5 estrelas

still waiting on my paperwork

still waiting on my paperwork

29 de abril de 2026
logótipo da LifeSearch

Resposta da LifeSearch

Hi Lindani,

I’m sorry to hear that you’re still waiting for your paperwork. Policy documents are issued directly by the insurer, however we’re happy to help and will request that these are reissued for you.

We’ll be in touch separately by email to confirm next steps and make sure this is followed up.

Have a nice evening,

Julie – Customer Care Team

Classificada 5 em 5 estrelas

LifeSearch team helped me with the process

First, I was trying to get the life policy on my own and it was more challenging than I expected. LifeSearch team helped me with the process, kept me up to date, was available to answer any questions, and finally, secured the policy.

7 de outubro de 2025
Classificada 1 em 5 estrelas

Insurance rejected due to ridiculous…

Insurance rejected due to ridiculous non-issue.

29 de abril de 2026
logótipo da LifeSearch

Resposta da LifeSearch

Good afternoon,

I’m sorry to hear how disappointing this outcome has been for you and appreciate that insurance decisions like this can feel frustrating.

While we are unable to influence an insurer’s underwriting decision, we do want to review your experience and will be in touch separately by email to explain next steps and how we will review the points you’ve raised.

All the best,

Julie – Customer Care Team

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