After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider... Ver mais
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Leia as opiniões dos outros
UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Ver mais
A empresa respondeu
I phoned to get a quote and everything was explained clearly to me without any pressure to purchase the policy.I thought the price was competitive and the service very good ,it made it a pleasant expe... Ver mais
A empresa respondeu
I called direct to get a quote. Didn't have to wait long before call was answered. Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Informações de contacto
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Reino Unido
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Confused!
After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider to purchase your policy.' I don't even know what that means or even if the policy and standing order have been set up. Who is 'our payment provider'? There are no links to 'our payment provider'!
13 de julho de 2026
Very polite and friendly chap this am…
Very polite and friendly chap this am felt with my issue quickly would recommend .
13 de julho de 2026
Found you on web site you was cheaper…
Found you on web site you was cheaper then my last pet insurance
8 de julho de 2026
Resposta da Lifetime Pet Cover
Good afternoon, thank you for your feedback. We are glad you had found our prices to be competitive and welcome you to lifetime pet cover 😊
So far so good
8 de julho de 2026
Resposta da Lifetime Pet Cover
Good afternoon, We're pleased to hear everything is going well so far. We appreciate you choosing to insure your pet with us.
Easy to use at a fair price
10 de julho de 2026
Resposta da Lifetime Pet Cover
Good afternoon, thank you for your kind feedback! We're so pleased to hear you found the process easy and our prices fair. We really appreciate your support 😊
I phoned to get a quote and everything…
I phoned to get a quote and everything was explained clearly to me without any pressure to purchase the policy.I thought the price was competitive and the service very good ,it made it a pleasant experience.
10 de julho de 2026
Resposta da Lifetime Pet Cover
Thank you for taking the time to share your experience. We're delighted to hear that our team explained everything clearly and made the process straightforward, without any pressure. It's great to know you found our prices competitive and our service very good. We really appreciate your feedback and are pleased we could make arranging your policy such a pleasant experience.
Resposta da Lifetime Pet Cover
Hi Thank you for your feedback! We're glad to hear you found it easy to arrange through Compare the Market and that you felt it offered good value. We really appreciate you taking the time to share your experience!😊
Arranged over the phone very helpful guy
9 de julho de 2026
Resposta da Lifetime Pet Cover
Good afternoon, thank you for your feedback, we are glad you had found our team to be very helpful. We will pass this feedback to them to make their day.
Very helpful and very user friendly
Very helpful and very user friendly. Also, very good value.
9 de julho de 2026
Resposta da Lifetime Pet Cover
Good afternoon, thank you for your response.
We are glad you had found setting up a policy with us helpful and user friendly 😊
Resposta da Lifetime Pet Cover
Thank you for your kind review, we will pass your lovely feedback onto our agent!
The website prices
The website prices
Were well laid out
And the explanation
Was easy to understand
And what exactly was covered
6 de julho de 2026
Resposta da Lifetime Pet Cover
Thank you for your kind review! We're delighted to hear that you found our website pricing clear and easy to understand, and that the explanations of what's covered were helpful. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Really helpful help line and logical…
Really helpful help line and logical application form
3 de julho de 2026
Resposta da Lifetime Pet Cover
Thank you for taking the time to leave us a review. We're so pleased to hear that you had such a positive experience.
The score is low because I was the…
The score is low because I was the phone for 30mins without it being answered .
29 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it is to wait so long without getting through. We have had an unusually high number of calls recently, if you still need assistance, you can email us using hello@lifetimepetcover.co.uk with suitable time and time for us to call you.
Best price on comparison site
Best price on comparison site, affordable, easy, no fuss process,
30 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your review, we are so pleased you found the process so easy and you are happy with the price of your policy!
Change of provider
Jordan was extremely helpful when setting up my insurance. Price very competitive compared to other quotes and is almost half what my current provider offered on renewal with exactly the same policy benefits.
29 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you so much for your lovely review, we are so pleased you found Jordan extremely helpful, we will pass your kind words onto him :)
Was ok and changed things on my policy…
Was ok and changed things on my policy as I requested. Didn't realise there was a 2nd party involved.
25 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your feedback. We pleased we could help with the changes to your policy. I'm sorry the involvement of a second party wasn't clearer, and we'll take your comments on board to help us improve how we explain the process.
Pet insurance
Everything was straightforward and uncomplicated from start to finish
25 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your kind review. We're delighted to hear everything was straightforward for you. We really appreciate your feedback and thank you for choosing us
Easy to use web site
Easy to use web site, spoke to someone on the telephone and was really helpful
26 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your review. We're so pleased to hear you found our website easy to use and that our agent was really helpful when you called.
Phoned up got through quickly
Phoned up got through quickly . Person I spoke to was very friendly and helpful .
23 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your review, we will pass your kind words onto our agent :)
Taking out the policy was quick and…
Taking out the policy was quick and easy and good value.
23 de junho de 2026
Resposta da Lifetime Pet Cover
We're delighted to hear that you found the process of taking out your policy quick and easy, and that you felt it offered good value. We appreciate your feedback and are pleased we could provide a positive experience.
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