After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider... Ver mais
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Leia as opiniões dos outros
Very pleased. I spoke to a very helpful young gentleman over the phone who explained everything very well , answered all my questions and sorted a problem that had occurred trying to get their insuran... Ver mais
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UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Ver mais
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I phoned to get a quote and everything was explained clearly to me without any pressure to purchase the policy.I thought the price was competitive and the service very good ,it made it a pleasant expe... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Informações de contacto
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Reino Unido
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 88% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Resposta da Lifetime Pet Cover
Thank you for your review. We're pleased to hear that you found our online application process easy to use and that the premium met your expectations. :)
Price of cover
10 de junho de 2026
Resposta da Lifetime Pet Cover
We appreciate your feedback and are pleased to hear that the price of our cover stood out to you. Thank you for choosing Lifetime Pet Cover.
Easy to understand
Very easy process to sign up when you have decided on the cover you want.
4 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your review. We're pleased to hear that you found the sign-up process easy once you'd chosen the cover that best suited your needs. We aim to make arranging pet insurance as straightforward as possible, and we appreciate your feedback. Thank you for choosing Lifetime Pet Cover.
Outstanding value
Outstanding value, helpful and explained all policy information clearly. Thank you Lifetime Pet Cover.
5 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your lovely feedback. We're pleased to hear you found great value in our cover and that our team was able to explain your policy clearly. We appreciate your support and thank you for choosing Lifetime Pet Cover.
The price and cover was excellent
The price and cover was excellent
I am currently paying £109 a month for cover for Bailey
Can't believe that I have more cover and paying 1/3rd of what I have been paying
Just goes to show if you are loyal to one company they take advantage
6 de junho de 2026
Resposta da Lifetime Pet Cover
We are very pleased to hear you are happy with the cover and price for Bailey's policy! Our pricing can also increase each year at renewal but if you wish to discuss this in more detail our customer service team will be more than happy to answer any questions your may have - you can contact us on 020 3750 0022 or email us using hello@ lifetimepetcover.co.uk :)
Reasonable price for amount covered
5 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your feedback. We're glad you feel the cover provided offers good value for money. We appreciate your support.
Very pleased with this company
Very pleased with this company. They have given all that I need for my dog and a reasonable price. Thank You.
4 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your kind feedback. We're delighted to hear that you're pleased with our service and that we've been able to provide the cover and support you need for your dog at a reasonable price. Thank you for choosing us.
Purchase experience
I can only speak for the purchase process. Hopefully I’ll not have to review the claims process. Site was easy to navigate & understand. Options were clear and well laid out & explained. Final purchase was hassle free.
31 de maio de 2026
Resposta da Lifetime Pet Cover
Thank you for taking the time to share your feedback. We're delighted to hear that you found our website easy to navigate and that the options and information were clear and straightforward. It's great to know that your purchase experience was smooth and hassle-free. We appreciate your trust in us and hope to continue providing excellent service should you ever need our assistance in the future.
Totally terrible
Totally terrible. Avoid this company. Slow poor service, poor communication
3 de junho de 2026
Resposta da Lifetime Pet Cover
Hi, we are very sorry to hear about your experience and you found our service and communication poor. Our customers and their experience is something that is very important to us. If you would like to have any further discussions surrounding your experience please do not hesitate to contact us on 020 3750 0022 or email us using hello@lifetiepetcover.co.uk
10 out of 10 Tom!
I called direct to get a quote. Didn't have to wait long before call was answered.
Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information and was happy to answer any questions I had. Because of Tom's exceptional customer service, I purchased the policy which was also very competitively priced.
Overall my expectations were exceeded and I would recommend Lifetime Pet cover.
2 de junho de 2026
Resposta da Lifetime Pet Cover
Thank you for your kind review, we are so pleased you found Tom so helpful and he made the process so simple. we will ensure he gets this feedback and he will be delighted to hear it.
Resposta da Lifetime Pet Cover
Thank you so much for your kind words, we will pass this on, it will make our agents day!
Resposta da Lifetime Pet Cover
we're glad you found the process straightforward! thank you for your review
Great Pet Insurance quote for what I…
Great Pet Insurance quote for what I need
Transparent information
29 de maio de 2026
Resposta da Lifetime Pet Cover
Thank you for your review, we are happy to hear you found the information clear and you are happy with the price.
Sorted good cover for a fraction of…
Sorted good cover for a fraction of other insurance companies. Gives me piece of mind
25 de maio de 2026
Resposta da Lifetime Pet Cover
Thank you for your feedback, we're glad to give you piece of mind for your pet!
Resposta da Lifetime Pet Cover
Thank you for your feedback, we’re glad you had a smooth experience setting everything up.
Resposta da Lifetime Pet Cover
Thank you for your feedback, we’re glad you had a smooth experience with us.
So easy to set up
So easy to set up. Just a couple of minutes on my phone, and I had the cover I needed for my dog, with the start date I wanted too.
22 de maio de 2026
Resposta da Lifetime Pet Cover
Thank you for your feedback, it’s great to hear everything was quick and straightforward to arrange and that you were able to get the cover you needed so easily.
Easy and simple system to navigate for…
Easy and simple system to navigate for a quote.
Very competitive.
21 de maio de 2026
Resposta da Lifetime Pet Cover
Thank you for your feedback, we’re pleased you had a good experience getting your quote with us.
Easy to navigate around good value for…
Easy to navigate around good value for money
21 de maio de 2026
Resposta da Lifetime Pet Cover
Thank you for your feedback, we really appreciate you taking the time to leave a review and are pleased you had a positive experience with us.
An efficient easy to navigate process.
20 de maio de 2026
Resposta da Lifetime Pet Cover
Thank you for your feedback, we’re glad you found the process efficient and easy to navigate.
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