Liforme Opiniões 328

Email follow up on a query was answered promptly, professionally and friendly

The best customer service experience I’ve had in years. 💯 recommend them.

The ordering was easy, the delivery was challenging (delivery company not Liforme)but sorted out by the excellent customer service at Liforme, in particular Kate.
The mat itself, is lovely. It feels soft, non slip, good length and width. The markings are great to help with alignment.
The sustainability aspect is important to me too and with that prices can be higher. Well worth the cost.
I researched a number of companies online and this one stood out.

First, as an avid yoga practitioner of 20 years I’ve tried many mats over the years. I now stick to Liforme. It is one of the best and my favorite mat. The design, function, and quality are excellent.
After a shipping issue I reached out to customer service. They were professional, prompt, and accommodating to my situation. I highly recommend !

An excellent service from Joy resolving my query both promptly and professionally.
I am grateful for the service.

Roslyn handled everything with very high professionalism. I am very satisfied with the outcome and grateful for the support provided!:)

Excellent communication with the company and the staff are knowledgeable and curtious and helpful.

I purchased a €150 LIFORME mat that arrived with a defect, which was disappointing at first. However, the customer service team handled the situation professionally and kindly, and we agreed on a partial discount that I really appreciated.

I own four LIFORME mats and, as a yoga teacher, I regularly recommend this brand to my students because of the excellent grip, alignment system, and overall quality. Despite this isolated issue, my experience with LIFORME has been very positive.

When I contacted Liforme for an inquiry, their answer, carried on by Joy, was prompt, but also written in a way that was a caress to the heart. Her information was very clear, but also very kind, on a border line on being poetic. I was truly impressed.

At that moment, I became one of Liforme customers, ready to wait the necessary time for them to re-stock their supplies, and for me to get my "chosen" mat.

With kindness,

Maria Teresa

Fantastic customer service. My mat was damaged in the rain at delivery and the customer service team (Rosyln in particular) was so kind. They issued me a new mat very promptly. Cannot recommend this company enough.

This mat has changed my life and completely transformed my practice. I'm fully supported with just the right amount of cushion and no slipping at all. I used to be afraid of hurting myself during an active practice but now can move confidently without fear of slipping or sliding. It's absolutely worth every penny with outstanding customer service as well.

Excellent process
Easy to collect

Quick, conscientious, and superior customer service.

Best product on the market!
As a yoga teacher I am in love with Liforme quality.

Amazing products with a grippy softness that is unmatched anywhere (no cheap knockoffs can compare). Customer service is always a real person! Super helpful do the mats lasts a lifetime? No. Because they aren’t made of harmful chemicals that would be required for them to do so. Also, they don’t smell weird like some other natural mats. So yes, I’ll be back in a handful of years for another glorious mat! And besides, with so many awesome patterns and colors, it’ll be fun to upgrade my style as well.

I had an issue with how the courier delivered a yoga mat. As it is a present I didn’t want to gift damaged goods. Liforme customer care responded timeously to reassure me of their support. They were friendly and solicitous. Full marks

Best yoga mat out there for grip. Easy to use website to place your order. Huge selection of colours and designs. Quick delivery too.

Yoga mat was incredible highly recommend. Had a missing item from my order which has now been sent out. Found the AI chat annoying which I had to go thru to speak to a human but once I was past that the customer service was very good.

Roslyn and the customer service team are so incredibly helpful. If I could give more than 5 stars, I would! This is part of the reason that I would choose Liforme over and over again and recommend them to all of my students. The quality, care and compassion truly sets them apart and I couldn’t be happier with this company.

This is a company that stands behind their product. There was a slight glitch in a mat I purchased, and when I contacted them to let them know it was researched. I was able to forward documentation, photos, receipts, and they stood behind their product. Customer support team is excellent. They always kept me in the no of what was happening and although there were supporting questions, they were always kind and respectful about it