Excellent service Responds quickly & gets any issues sorted Also great follow up Mats are Excellent quality & fantastic for yoga Great stability, fantastic grip I do hot yoga & the grip is exc... Ver mais
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Leia as opiniões dos outros
A very happy new customer here. The grip is amazing and the carry bags are perfect. I used their AI to pick my product and my contact with customer service was great. I can’t believe I’ve bee... Ver mais
Die Yogamatten von Liforme sind genial, besonders für Anfänger. Durch das eigene Linienorientierungssystem ist es möglich Asanas perfekt ausgerichtet zu lernen. Die Matten sind auch vom Aussehen wun... Ver mais
A empresa respondeu
I totally agree with someone else’s comment on here. The grey mat is actually black. Yes it has a good grip but it is so thin that it is very uncomfortable to kneel on it is probably the worst matter... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Liforme has revolutionised the yoga world with our eco-friendly, best-in-class mats. Featuring an extra grippy surface material and unique 3-layer construction for wicking away sweat, there's no more slipping and sliding in poses. Our innovative alignment system is designed to work for all bodies and styles of practice. Plus, Liforme mats are non-toxic and body kind. We back up our beliefs in environmental conservation, social justice, and ethical business with concrete actions and are proud to be B Corp certified.
Informações de contacto
London, Reino Unido
- info@liforme.com
- liforme.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
customer service experience
Liforme responded quickly to my email about a faulty mat. Impressed by their customer service and assistance in the matter. Thanks Anna for your help and for my replacement mat. Very much appreciated.

Resposta da Liforme
Professional
Thank you so much for the quick help! The customer service is absolutely fantastic and professional!
I’ve already tried the mat as well. I went to a yoga class today, and everyone admired my mat — I told them it feels like a dream to practice on it. I’ve been doing yoga for years and have had several mats, but I’ve never had one with such fantastic material before. I’m really happy with it.

Resposta da Liforme
Worth the money
I did a lot of research on mats for my hot yoga practice. I was hesitant for a while due to the price but since it’s such a big part of my life I thought it was worth the investment.
Honestly, I am MINDBLOWN. The grip is insane, no more sliding and dealing with yoga towels. All focus is on your postures instead of trying and to get a good anchor in the ground. They absolutely deliver what’s promised. Only tiny negative is the weight of it, it’s a lot to lug around.
I’ve read that the quality may deteriorate quicker with frequent hot yoga use- but for the moment I’m a VERY happy customer!

Resposta da Liforme
After sales is not good
Such a delay to have to wait for a reply for a change of colour.
I put my order in on Tuesday 28th October and changed my mind on the colour immediately.
I have been dealing with an AI chat which seemed to be able to grasp the situation more so than staff at the company!
The company says they will reply in 2 days. I received an email on the 5th November.
Just a pain really as the product is good
colin

Resposta da Liforme
Customer service and product satisfaction
Customer service is good. Product is excellence. The mat will enhance yoga practice.

Resposta da Liforme
Liforme mats are the best ones to…
Liforme mats are the best ones to practice yoga. I really love the designs and the way it feels when you touch the mat. It's also a great choice for practices where you sweat a lot, because you won't slip. I have a couple of different mats from Liforme and I'll keep buying them over and over.

Resposta da Liforme
Great mat and excellent serivce
Great mat and excellent serivce. My issue was corrected right away, and I'm so excited to practice on my new mat.

Resposta da Liforme
Liforme offers great products and service
Liforme offers beautifully crafted products, complemented by outstanding customer service. When I accidentally chose the wrong color for my order, their team assisted me in a friendly, efficient, and timely manner. I wholeheartedly recommend Liforme to any yoga enthusiast—not only for the exceptional quality of their mats, but also for their remarkable support. A Liforme mat is a true upgrade to any yoga practice, making each session even more enjoyable.

Resposta da Liforme
Roslyn was incredibly helpful from…
Roslyn was incredibly helpful from start to finish. For anyone thinking lifeforme are expensive trust me, you wont regret it. The quality of the mat but also the customer service is second to none!

Resposta da Liforme
Early this SUNDAY morning
Early this SUNDAY morning, from the United States, I purchased a Lifeforme mat. In my excitement I entered my incorrect email address to get an order confirmation and thereby, updates. I emailed Lifeforme asking how to correct that. Since it's the weekend I had hoped I'd hear from them some time this week. Two hours later I got a response and they corrected my email address and sent an order confirmation and updates. Amazing customer service. They say their offices are open M-F but clearly someone is checking. And that made me really happy and it's one thing I can cross off my To Do list this week.

Resposta da Liforme
Lifeforme Customer service team
Roslyn from the support team was very helpful all along the way and made sure I was completely happy with the product. There was extremely low friction with the entire process and they made it extremely easy . Keep up the great work!

Resposta da Liforme
I was impressed with how quickly and in…
I was impressed with how quickly and in how much detail Liforme respond to queries. I bought two mats just yesterday afternoon and I can see they've already been shipped! I'm excited to try them.

Resposta da Liforme
Your customer service is outstanding…
Your customer service is outstanding and I already know your products are top of the line. Thank you for being such a wonderful company to work with-probably the best experience I've had from any company. Professional, caring, efficient to name a few!

Resposta da Liforme
My mat was peeling and they sent a new one…
My mat was peeling and they sent a new one! Outstanding customer service.
The mat is incredible! Best grip!

Resposta da Liforme
Superb product and customer service
The yoga mat is amazing it grips really well and is brilliant at helping with alignment. Customer service is fantastic

Resposta da Liforme
Fantastic yoga mat and great customer…
Fantastic yoga mat and great customer service! I highly recommend the Liforme yoga mat.

Resposta da Liforme
A top 🔝 notch company !!!
A top 🔝 notch company !!!
The package delivers right on time , although I live in Greece 🇬🇷 the shipping cost is manageable since they always offer special discounts and reference links through yoga teachers around the world 🌎
Whenever I had any sort of inquiry, the reply was prompt, to the point, kind and professional all the way !!!
As for the website, I purely love navigating through it since it is appealing to the eye !

Resposta da Liforme
Excellent customer service!
Excellent customer service! Extremely professional, kind, and proficient! This is my second time ordering a Liforme mat and I am incredibly pleased with my purchase and the product. I will be a customer for life!

Resposta da Liforme
This mat will do big part in my…
This mat will do big part in my practice. Amazing. Worth every penny . Beautiful made mat with a very sturdy carrier . The most important is NOT SLIPPERY. I got the blossom one it’s beautiful dark grey and pink exactly as it online describes. I
Love it 💕🌸💕🌸

Resposta da Liforme
Excellent service with new product…
Excellent service with new product exchange

Resposta da Liforme
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