Hi, I have rated at 4, as the general service and quality of the products seem quite good & would recommend to others.Especially the nutricalm, as I feel it's benefits a few days after starting it. H... Ver mais
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Great taste a (little sweet) but still nice no added sugar or sweetness, sweet from the dried berry’s so make it with less dried tea and it’s perfect
Always great products from Lily & Loaf. Don't bother with cheaper alternatives. It's not worth it as they are not a patch on Lily & Loaf's quality and concentrations.
Fantastic products, speedy delivery and great website with in depth information. I desperately needed Nutricalm, it came through so quickly, and I'm already feeling better. Thank you! Only one thing..... Ver mais
4,8
Excelente
196 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was informed when the product was…
I was informed when the product was back in stock and ordering was easy. Delivery was prompt and I was able to re-start taking my Zambroza straight away.
23 de abril de 2026
Opinião espontânea
Resposta da Lilyandloaf
Thank you, we really appreciate the review. Glad the stock alert worked well and your order arrived promptly. Zambroza is a very popular product and we do sometimes see spikes in demand, but we always try our best to keep it in stock.
Always quick delivery and love that you…
Always quick delivery and love that you can gain rewards now for loyalty.
30 de abril de 2026
Opinião espontânea
Resposta da Lilyandloaf
Thank you, we really appreciate the review. Great to hear everything arrived quickly and that you’re enjoying the loyalty rewards as well.
Resposta da Lilyandloaf
Thank you, we really appreciate your kind words.
Resposta da Lilyandloaf
Thank you, we really appreciate the review. Glad everything went smoothly.
Always a great service from Lily and…
Always a great service from Lily and Loaf!
17 de abril de 2026
Opinião espontânea
Resposta da Lilyandloaf
Thank you, we really appreciate your comment. Great to hear you’ve had another positive experience with us.
It is an easy website to use
It is an easy website to use, I love the products.
21 de abril de 2026
Opinião espontânea
Resposta da Lilyandloaf
Thank you, we really appreciate your feedback. Great to hear you’re finding the website easy to use and that you love the products.
Pretty good quality
Pretty good just had run out of a couple of products which I really need. I've set an alert when you get them in stock again.
16 de abril de 2026
Opinião espontânea
Resposta da Lilyandloaf
Thank you, we really appreciate your feedback. Sorry a couple of the products you needed were out of stock, we know how frustrating that can be. Great to hear you’ve set up an alert, hopefully they’ll be back in stock very soon.
Orders to Lily and Loaf
On Friday I put my order in, then i received an email from
Lily and Loaf to say that they had processed my order, then a while later I received another email to say that my order was on its way. On Monday morning I received my
vitamins.
17 de abril de 2026
Opinião espontânea
Resposta da Lilyandloaf
Thank you, we really appreciate your feedback. Great to hear your order arrived so quickly and that everything went smoothly from start to finish.
muy buen servicio al consumidor/very good customer service
aduanas querrian cobrarme 50% del coste de los productos, enseguida me devolvieron todo el dinero, me prometen reenviarlos y me dejaron pagar y sacar los antiguos solo pagando las tasas...servicio muy bueno, y supuestamente van a cambiar la empresa de envios..they reacted well, when my products were stopped in customs and customs wanted to charge over 50% of the cost of the products to let them through :( they automatically issued a refund and will be resending them to me again free of charge. i was able to pay the customs and get the products also eventually although it took time and documents - apparently they are changing their shipping company.
8 de setembro de 2025
Opinião espontânea
Resposta da Lilyandloaf
Thank you for sharing your experience. We’re sorry for the inconvenience at customs, but glad our team could act quickly with a refund and reshipment. It’s good to know you were also able to receive your original order in the end.
Stay away
Hi, it seems to be their first review, well it will prevent people from buying from them. It offered me 15% discount for the first order. Order amount was £293, 15% discount is £249, they charged £266, when I tried to argue they said its a correct amount (what????). The system refused to put discount through - said I am not eligible, although I put the right code. This order was very important, it took me 3 days going backwards and forwards with the emails and I missed the deadline as it was the present for important people. Keep away! I am going to complain to trading standards, I have all of the screenshots. They tried to convince me the price has increased before i placed the order despite me having the screenshot of the price. Ridiculous!
8 de setembro de 2025
Opinião espontânea
Resposta da Lilyandloaf
We are very sorry that the delay meant you missed giving your present when you had planned, and we completely understand how frustrating that must have been.
Just to be clear again, as we explained in our emails, the 15% 'First15' discount had already been applied to the total shown, which is why the figure did not reduce further. We also offered an alternative bundle of these items that would have saved you even more, and we are still happy to go over this with you. As a gesture of goodwill we would be glad to include a Lily & Loaf candle with your order if you would like to proceed.
For anyone else who would like to test the code for themselves, the First15 discount is available for all first-time customers at www.lilyandloaf.com.
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