Lilysflorist Opiniões 

249
•
TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The customer service was very personal and very understanding of my needs. I was most grateful for the help and concern shown to me during our conversation. The recipients sent me photos of their flo... Ver mais

Classificada 1 em 5 estrelas

DISGUSTING I Ordered a BRIGHT arrangement for my friend's 60th who is battling cancer. I specifically asked for a bright bouquet in a box as their website shows. I specifically said no white flo... Ver mais

Classificada 5 em 5 estrelas

An unforgettable experience today ordering flowers, from Lily's Florist. The service was fast, professional and very polite, courteous. Leanne who took my order is one of the nicest people I've ever... Ver mais

Classificada 4 em 5 estrelas

Was accidentally charged twice, by the business, but honesty from the company owned up, and refunded the extra payment. I did ask for delivery to side door, but was delivered to front door, never used... Ver mais

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 17830858659

  1. Casa e jardim

Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

249 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(249)

179 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing flowers and service

I ordered flowers on line from England for my daughter in laws 30th birthday her first birthday away from home since emigrating to Australia.
From start to finish everything went really smoothly with Lilys florist.
I asked for early delivery as I knew they were out for the day ✔️
Stunning flower arrangement and chocolates ✔️
Can’t recommend the service from Lilys flowers enough FANTASTIC !!
Thank you.

25 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful well wrapped flowers!

I ordered a bright bunch of fresh flowers with a teddy, a box of chocolates and a balloon for my daughter’s birthday. The booking was very easy from the site and the delivery was perfect! My daughter was truly delighted to receive such a beautiful bouquet — she wasn’t expecting it at all! She said the flowers were wonderful and beautifully wrapped, with a lovely happy birthday balloon as well. She absolutely loved the cute bear, and the chocolates were delicious.

I truly appreciate the attention to detail and professionalism, which made her birthday an unforgettable and very special day. The care Lily’s Florist put into choosing every detail meant a lot to me, especially because I live in Italy, so far away! Thank you so much to all of you and especially to Wendy!


24 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This is my second review now as I'm…

This is my second review now as I'm feeling more and more frustrated after multiple emails with no reply and multiple phone calls that don't get answered ... This company has taken my money and not delivered the flowers I ordered ... Do not use this company

11 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Mums birthday

Although Mums Dementia had robbed her of remembering it was her birthday 🤣 she absolutely LOVED her flower delivery, and was thrilled to receive them x As I live 2 states away, it was important for me to mark the occasion, and regardless of Mum remembering her birthday or not, the fact she so enjoyed the beautiful delivery means a lot x

9 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Delivery was on time


Delivery was on time - Floral arrangement of fresh flowers/foliage were lovely - satisfied customer/recommend Lilysflorist.

6 de outubro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

I did not like the fact that we were not notified of a delivery

I did not like the fact that we were not informed as to whether the bouquet was delivered. As it was a funeral and the family were very busy I did not think it appropriate to enquire about the delivery.
Upon inquiring, Lilysflorist, said that they assumed the bouquet was delivered as there was no problems from the florist. I am not good at assuming - but will have to accept it I guess. There certainly needs to be better information regarding the delivery arriving. A text would suffice.
Lois

22 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Lee than impressed

​I am writing this review as an extremely disappointed interstate buyer. I chose this florist hoping to send a truly special and impressive bouquet, and I paid a considerable amount of money expecting a premium product and service. What was delivered was a stark contrast to what I ordered and paid for.

​The actual bouquet delivered looked incredibly budget and sparse, certainly not reflecting the price tag. The arrangement was significantly smaller and less abundant than the examples shown on the website, and the seemed underwhelming. It felt like a low-cost arrangement rather than the quality gift I had paid for. As an interstate customer, I relied completely on your website and reputation, and frankly, I feel misled and ripped off.

​Paying a premium price for what appears to be a bottom-tier product is unacceptable. This poor value for money, coupled with the fact I couldn't see the product myself, has left me with zero confidence in your service. I would caution any other interstate or distant buyers to be very wary

7 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed and underwhelming

When lookig at the website i decided on the $129 bunch + chocolates,looked amazing, what i received were 12 single stemmed flowers all fully opened and a forest of single type filler leaves. The same amount spent at a local supermarket would have been a better arrangement. Very disappointed and underwhelmed.

4 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Delivery was a day late!!!

Delivery was a day late which ruined the whole experience when you have to say the the beneficiary… Happy Birthday did you get the flowers I sent you.
what’s the point of getting flowers delivered if they can’t even fulfill them on the correct day.

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best telephone service EVER

Best telephone service EVER ! Great customer service, very good knowledge of products, the suggested arrangement was superb, helpful, polite, very friendly. A pay rise for this girl is warranted. I will definitely buy from them again and again.

29 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible

Charged and didn’t deliver.
Missed the birthday.
Gave 3 days notice.
Lift your game. You are pathetic.

26 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disaster, just don’t.

The flowers were for a dear friends young wife who had just passed away in his arms from cancer.
First the invoice sent to me stating, wrong card wording and wrong address.
Next email stated they were delivered.
Then a text message stating they had not been dilivered.
Next was a phone call from me where I learned they would be dilivered the following day and the card info was right. The excuse being I had ordered on line which I definitely did not, it was all done over the phone.
Now the flowers have been dilivered but they are not the ones discussed on the phone or photo sample sent, they look more suited to a birthday.
So to sum up, go somewhere else, these people are disasters.

17 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

The large bouquet of Australian Native…

The large bouquet of Australian Native flowers were beautiful. My friend loved them!
The only thing I would say is that I ordered them the night before, and the flowers did not arrive until 6:45pm the next day. However, when calling the the staff to check if the delivery was received, they were very friendly and advised me that the latest they delivered was until 7pm. So maybe this could be made clearer in the website. Other than that, really happy with the purchase.

18 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

To be honest

Look I will be honest the time I requested for delivery has been met both times I have used you guys the quality of the first bunch was amazing. But I had a bunch delivered yesterday and I paid for a premium size bunch of flowers and what was delivered looked like something I could have bought from the local supermarket was I disappointed yes would I use you again maybe not it's hard when I am interstate but atleast something was delivered I guess

18 de setembro de 2025
Opinião espontânea

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