DISGUSTING I Ordered a BRIGHT arrangement for my friend's 60th who is battling cancer. I specifically asked for a bright bouquet in a box as their website shows. I specifically said no white flo... Ver mais
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An unforgettable experience today ordering flowers, from Lily's Florist. The service was fast, professional and very polite, courteous. Leanne who took my order is one of the nicest people I've ever... Ver mais
Was accidentally charged twice, by the business, but honesty from the company owned up, and refunded the extra payment. I did ask for delivery to side door, but was delivered to front door, never used... Ver mais
I ordered an extra large bunch of flowers for my daughter's 21st birthday. It should of been bigger than the one on the website . I got half that size and paid the extra $50 . The arrangement of th... Ver mais
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Paid extra for Premium bunch size but did not receive.
I ordered a Rose, Gerbera & Lilies Bunch $80 and paid extra $31.00 for a Premium bunch size.
But received a standard size.
My mother-in-law (recipient) rang the florist, and they said that there are two other sellers that it goes through, and the order she received is for a much smaller bunch.
I won't be using this platform again.
Order accepted even though they couldn't deliver
Ordered for delivery to a postcode in Bairnsdale that was listed as a delivery postcode.
Order was subsequently cancelled because, and despite the fact their website accepts orders for Bairnsdale, Lily's Florist no longer deliver flowers to Bairnsdale - frustrating that businesses like this don't keep their websites/ordering systems up to date.
Unfortunately the flowers were 2 days…
Unfortunately the flowers were 2 days late. Ordered the large version of the 3 sizes and got the small size and the chocolates were completely different from the photos.
Great service and product
Unlike other websites I tried, Lilys Florist website was very easy to navigate. The flowers were delivered exactly 60 minutes after I placed the order. The flowers are beautiful and my sister loved them. Highly recommend Lilys Florist for any orders
Ordered flowers for delivery today…
Ordered flowers for delivery today for a friend is Tasmania and sales lady says yes as you rang at 9am but to get a call again to say no delivery will be tomorrow. Grr
Second try
This is the second year that I have used Lily's to send flowers to my elderly mother - the first year the flowers, that I paid extra for so they would look exactly like the picture, did not but in fairness to the florist they did refund me the extra that I paid. This year I put that I wanted the flowers sent on the 24th July as that is my mothers birthday only for them to send them to her a day early. Attention to detail is important - when I rang they offered all sorts of things a new bunch of flowers etc but I am happy to pay for what I ordered so declined the offer however said it would be nice then if they sent mum some chocolates instead (the cost would then be nothing like giving another bunch of flowers) they were going to send her chocolates then on her birthday but to this day that hasn't happened. So will I use them for the third year - what do you think?
My friend loves her flowers to a…
My friend loves her flowers to a degree. She’s become jealous of them because everyone (and I mean doctors nurses cleaners, everyone) who visits her in hospital comments on the flowers before saying hello to her.
Extremely helpful and an easy process…
Extremely helpful and an easy process of placing an order from a different state. The assistant on the phone went through the safest place to leave the order if occupant not home. The flowers delivered were exactly what I requested. Thank you
Very poor
Very poor. Wrong address it was clearly stated what the address was. Extra delivery fee. Will not be using this service and or florists again.
Disappointing
Delivery was great, but the arrangement was disappointing. I realise flowers are seasonal, but this bunch was puffed out with a lot of greenery and noware near the picture that I looked at.
Fantastic Service and quality blooms!
The service is amazing and the chosen flowers were perfect for the arrival of my new granddaughter! Ordered from U.K. to Aus. Delivered next day. Brilliant company!
Lady was very helpful in choosing the…
Lady was very helpful in choosing the perfect flowers for my sister's birthday
Flower arrangement was as expected
Flower arrangement was as expected. Lack of communication/instruction regarding time to deliver after 3pm on the day. Arrived too early for recipient to be at home to collect. Otherwise, the birthday girl was happy.
Sad that you couldn’t fill my order…
Sad that you couldn’t fill my order with the blue and white. What was sent and for the cost was a lot of fill in material and very few flowers
The florist's choice bunch was beautiful and bright
The florist's choice bunch was beautiful and bright. A great assortment of gorgeous flowers.
My daughter loved them
Thank you
Clare
The lady was very helpful and polite
The lady was very helpful and polite
I wanted to thank you for the flowers…
I wanted to thank you for the flowers Which I ordered on Friday. As I have seen a photo o the flowers I was very pleased .There is nothing more disappointing when something does not need expectations so again my thanks Judith DUNSTAN
Didnt get the flowers i wanted and…
Didnt get the flowers i wanted and didn't get a vase $118.00. Looks so cheap. Want my money back. Never use you people again. Very disappointed
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