Limited Run Games Opiniões 

Worst business to shop at. They never shipped my item so I opened a chargeback with my credit card after not finding anywhere to contact their support team on their website. They threatened me with arbitration unless I close the chargeback. Any business that threatens a customer is not a great business to support.

Habe einen Controller über ein Jahr vorbestellt, angeblich wurde er verschickt, kam jedoch nie an.. Keine Hilfe vom Support..
Nie wieder!

Absolutely terrible.

Firstly, their production time estimates are seriously understated. Between July 2022 and March 2023, I ordered 4 games, totaling approximately £500. Production times were listed at approx 10 months on each item.

It took 19 months for the first item to even be shipped.

The next game shipped 17 months after the day it was ordered.

The third game took 19 months to ship.

The final game was delivered on 13th March 2024 - a year after ordering, so getting a little bit closer...

After a year, I began chasing the first three games, and each time I emailed, there were 1 of 2 outcomes;

1. I was fobbed off with no real explanation or revised ETA.

2. My email was ignored.

I continued chasing over the following months, and the cycle of being ignored or fobbed off also continued.

Eventually all 4 games arrived. But that sadly wasn't the end of the problems.

2 of the games had substandard printwork on the boxes - these were all "Collector's Editions"- big box games with boxes that were supposed to look like the originals. One of these 2 boxes was FAR worse than the other, in fact the printing was so dark that it is very difficult to make out any detail at all. It absolutely looks like a bad print run. A very far cry from the rendered artwork we were shown on the site when placing the pre-orders. Clearly their quality control is below par.

When I wrote in to complain, and provided photos as evidence, I was told that that was just they way it is.
Apparently it's supposed to be like that(??!) and so it's tough luck.

I will never trust or buy from Limited Run Games again, and I sincerely hope people read these reviews before parting with their money.

Leider gab es Probleme mit der Lieferung, da DHL mich nicht benachrichtigt hat und das Paket zurück in die USA ging. Doch der Kundensupport hat sich direkt um einen neuen Versand gekümmert. Besonders Mikey, mit dem ich geschrieben habe, hat unglaublich schnell reagiert und war dabei super freundlich und hilfsbereit. So ein kompetenter und freundlicher Service ist leider nicht mehr selbstverständlich – ich kann Limitedrungames uneingeschränkt weiterempfehlen.

Honestly the only this company has going for them is they print physical games. The fear of missing out is ridiculous and thats how they keep their customers. Wait times sucks, shipping is over priced. Customer service is honestly mediocre its not the worst but its not good either.

How are they in business? No idea. I ordered two copies of a game and they sent me one. When I talked with them about it, they made it sound as if my claim was awfully suspicious.
I did a chargeback with my card company, and they told me that's not what chargebacks are for, and that if I did it again they would block me from future purchases.
They did send me a second copy of the game, but they are rude and emotional.

In the end all of the products (game + several merch items) I received (today) were of great quality. However, it took quite a bit of time before they arrived. Roughly 15 months due too several delays. It was all well worth the wait though.

I can only recommend LRG based on this one experience. If I come across a classic game that I need to have physically I won't hesitate to purchase again.

Great company. Recent experience not good as my copy of Animal Well for Switch got lost in transit when in the UK (Evri courier). Obviously this is not Limited Run's fault and both Matt and Jason from customer service responded very quickly in helping address the issue. Don't let the negative reviews put you off. They may be slow at times, but their products and customer service is great.

Empresa nada seria son unos INCOMPETENTES , después de dejarme más de 600€ en reservas y pagar el TOTAL de los artículos, pasados los meses y cuando tenías que enviar el primero de los artículos me haces una devolución parcial del total! Diciéndome que creen que la compra es fraude! Si esta pagado ¿porque anulan la compra pasados meses? Y el resto de mi dinero? Unos ladrones y sin vergüenzas! Por suerte aún estoy en periodo para poder hacer la reclamación del resto de mi dinero por paypal! Abierta la reclamación y elevado mi acaso a disputa aportando las pruebas no son capaces de contestar en PayPal, pretendiendo que para devolverme el resto de los 600€ que anule la disputa. Evidentemente no lo haré porque no me fio ni un pelo de esta empresa. Unos incompetentes. Que pretendenten hacer fraude a los usuarios y si no están familiarizados con abrir disputas via PayPal quedarse con el dinero. CUIDADO con esta empresa de dudosa legalidad!

Limited Run Games kann man voll in die Tonne treten. Zum zweiten Mal wurde für eine Bestellung das Geld abgebucht und gleich wieder zurückgezahlt. Es lag jedenfalls nicht an der Deckung sondern weil ich bei einer früheren Bestellung einen Paypal Fall geöffnet habe und mir trotz mehrfacher Versuche sich zu einigen letztendlich das ganze Geld zurückgebucht wurde.
Damit das nicht nochmal passiert sollte ich eine andere Zahlungsmethode angeben. Am A*sch! Das war jedenfalls das letzte Mal das ich dort was bestelle.
Definitiv nicht zu empfehlen…sieht man ja schon 85% nur negative Bewertung spricht für sich. 🤷‍♂️

I ordered the Lollipop Chainsaw Repop the day that preorders open, and here almost a month after the game comes out, guess who can’t play it. It hasn’t shipped, they do not communicate, how is it a preorder if they’re gonna ship the game to you months after it comes out. It’s not like I bought a collectors edition or a box set, it is literally just the game. Do NOT waste your time, just buy it at release.

I ordered a copy of oneshot world machine edition off a third part that ordered one from you a year and a half ago. now my order is canceled because you never fulfilled that order. now I cant get mine and ones on ebay are hundreds of dollars, I cant afford that! its the only game collectors edition I wanted. this is beyond frustrating and upseting. If it wasnt possible to have fulfilled your orders in it woulda been nice to know much earlier than a year and a half in.

Don’t, don’t, DON’T buy anything from Limited Run Games. Seriously. Most importantly, if you’re a software house, please don’t publish your games with LRG! Your fans probably love your work and deserve better.
Besides the ridiculous long waiting times (it took almost 2 years to get what I ordered) the quality of what they distribute is extremely low. They save money on everything, they take any possible shortcut they can (sending loose discs outside shrink wrapped collector’s editions, seriously?), they sell a very cheap product with very poor customer service at premium prices. Worse, they have very low consideration for their paying customers with genuinely no interest for them. You will just feel exploited and taken advantage of and sometimes not even get what you where hoping (and paid top money) for.

Wow, I really wish I had seen their Trustpilot score before ordering from them. Bought two games, a long time after that I got a message that they were on their way. No problem for me, I'm patient. But the games never arrived. And now their tracking tells me they have been already delivered *and* that they were sent back to the sender (which, you may notice, is contradictory). Wrote to their customer services multiple times, I'm being straight-out ignored - absolutely no one seems to feel responsible to sort out what happened. (I wrote them 3 months, 2 months, and 1 month ago; I never got as much as a single response.) As scammy as they come.

Ormai guardano solo il guadagno se hai problemi e chiedi assistenza ti rispondono con le solite frasi di circostanza

I used to really not like limited run games, but in the last few years, they really are getting very good in my opinion.👍👍👍 What a improvement. Keep up the good work

Update,
Paid using PayPal, be fast when paying with it or PayPal will take your money but the website will not detect the payment as completed. PayPal will refund it fast (for me 15 minutes) and then you can do it again. For me that worked so I managed to pay using PayPal. Just be careful of PayPal fees and such.

Ignore the political reviews as they are from right-wing crazies.

I am unable to pay no matter what I try and what I do. Bank is not blocking anything and card is unlocked for internet and international purchases. Also have more then enough money to pay for it (accounting for 2x the worst exchange rate possible). Have not had any problems like this before when paying in USD or other currencies. Support keeps saying to try different cards and I have tried both of mine and my parters cards, none work. Both me and my partner are from Sweden and are using Swedish cards. Used different computers, different phones, on different networks, different browsers, have tried accounting for åäö, nothing works. They suggest trying PayPal but they take out an extreme fee and exchange rate compared to my bank.

Don't get your hopes up when a limited edition will release here as you might not be able to pay without extreme fees and support seems unable to find out why payments keep declining. I have asked them to investigate why I was unable to pay as my bank have not blocked anything and I had more then enough money to pay.

I will just forward a response I received today..which speaks for itself.

Hey there Francis,

Thank you for reaching out to us.

While I am sorry to hear about this happening with your order, as previously touched upon we do not consider loose discs to be damages. Shrink-wrap issues would also not qualify as damages; however I do understand this to be a frustrating situation following your past reports of similar issues.

I have forwarded your feedback on this order to our appropriate teams to help improve our services for the future, and we are here if you have any questions or concerns.
All the best,
Prentice
Customer Support Specialist
Limited Run Games

They suck! Took 2 years to get my Castlevania collectors edition. All other collectors editions took over a year! My orders average over a year wait. Buy from
Play Asia instead ! They often have the same games (in English) and they are cheaper !!!! Plus they ship out right away !!!!

Don't waste your time, tried to pre-order a title off their website, the prices are ridiculous, and on top of that, I've read online that they aren't as legit as they seem, just google it and they do some shady things.

They are a company that makes physical copy of games, but they are overpricing their goods, I don't even thing they have license for some items, but I got no proof, they make millions of dollars in a single day, and they can't do any deals, if you search Limited Run Games shady busienss, you get the truth to this company, suggest you stay away for your own safety.

Just youtube The Truth About Limited Run Games, and also know that if you do get it you have to wait 12 months almost, and may not include all dlc and or data on the physical copy of the game.

P.S
They feed off fear of missing out on items, and uses that to make profits on extortion of their prices.