I recently bought a new Triumph Speed Twin 1200 RS from Lings in Ipswich. I found Lucious to be really friendly and helpful and the whole experience was drama free. I'm obviously hoping the after sale... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSuffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had not intended to buy a new motor-cycle but was considering a secondhand machine at Easter. However, the offer was too good to turn down. I was able to trade-in the old model and get a good di... Ver mais
A empresa respondeu
I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If f... Ver mais
A empresa respondeu
Attended Lings - Suffolk Triumph for servicing of my Explorer XRT on 8/8/24. Friendly welcome from the moment I arrived which continued throughout my stay. I elected to stay while my bike was MOT'd... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário de motos
- Loja de bicicletas
- Loja de acessórios e equipamento para motos
- Loja de motos
- Concessionário de motos Triumph
- Concessionário de motos usadas
Escrito pela empresa
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
Escrito pela empresa
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
Informações de contacto
Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, Reino Unido
- 01473272789
Rider-approved Motorcycle Dealer Group
4,6
Excelente
211 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I recently bought a new Triumph Speed Twin 1200 RS
I recently bought a new Triumph Speed Twin 1200 RS from Lings in Ipswich. I found Lucious to be really friendly and helpful and the whole experience was drama free. I'm obviously hoping the after sales is as good so will report back after the first service! I really love the bike, though why Triumph supplied mine without rear pillion footpegs is still a mystery...
29 de maio de 2026
Resposta da Lings - Suffolk Triumph
Thanks for the great review, Karl! We're so glad Lucious made your purchase smooth and stress-free.
The Speed Twin 1200 RS is an incredible bike, and we're delighted you love it. We look forward to looking after you and your bike for your first service. Safe riding!
I brought a motorbike from Lings and…
I brought a motorbike from Lings and the front Tyre needed changing. I contacted then and they confirmed a booking with me. I rode upto them only to be told it wasn't in. I waited for 3 hours and still not there. They told me they would contact me when it gets in and here we are again over a week and still haven't heard anything .😡
27 de maio de 2026
Opinião espontânea
Resposta da Lings - Suffolk Triumph
Thank you for your feedback. We're sorry that your experience has been frustrating.
As part of your purchase, we agreed to replace the front tyre and, at your request, arranged for this to be completed after collection of the motorcycle. Unfortunately, on the day of your original appointment, the tyre delivery was delayed due to circumstances outside of our control, despite having been ordered in advance. We appreciate this caused inconvenience and apologised at the time.
Since then, our team has made several attempts to contact you to arrange a new appointment, and we are pleased that a suitable date has now been agreed for the work to be completed.
We understand your frustration with the delay and apologise for the inconvenience caused. We look forward to completing the tyre replacement and resolving the matter for you.
Great customer service kept informed as…
Great customer service kept informed as soon as the bike was ready.
26 de maio de 2026
Resposta da Lings - Suffolk Triumph
Thank you so much for the five-star review! We're thrilled to hear you enjoyed our customer service and felt well-informed throughout the process.
Enjoy your brand new Tracker 400—it's an incredible bike! Welcome to the Lings Suffolk Triumph family, and ride safe out there.
Resposta da Lings - Suffolk Triumph
Hi Greg,
Thank you so much for the great review and for highly recommending us! We are thrilled to hear that you found the process easy and straightforward.
Congratulations on your new Speed Triple 1200, that is an absolute beast of a machine! We appreciate you choosing Suffolk Triumph, and we wish you many thrilling miles ahead.
After a long wait (3 months) I received…
After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did his best but I don’t think the dealership was kept fully informed as to delays etc.
14 de maio de 2026
Resposta da Lings - Suffolk Triumph
Thanks for sharing your review, John! The Tracker 400 is a fantastic bike and we're so glad you're happy with it. Big thanks from Leon and the rest of the Suffolk Triumph team for your support. We look forward to seeing you again when you pop in for your first service. Happy riding!
Triumph scrambler 400 xc
I recently purchased a Triumph Scrambler 400 XC from Lings Ipswich, and the entire experience was excellent from start to finish.
The team at Lings Ipswich were professional, knowledgeable, and genuinely helpful throughout the process. They took the time to answer all my questions and made sure I felt confident in my purchase without any pressure.
The bike itself is fantastic—exactly what I was hoping for—and it was presented in perfect condition. What really stood out, though, was the delivery service. It was smooth, well-organized, and right on time. The handover was thorough, and everything was clearly explained.
Overall, I’m very pleased with both the bike and the service I received. I wouldn’t hesitate to recommend Lings Ipswich to anyone considering their next motorcycle purchase.
4 de abril de 2026
Resposta da Lings - Suffolk Triumph
Hi Rogerio,
Thank you for such a fantastic review! We’re delighted to hear that your experience with the team at Lings Triumph Suffolk was excellent from start to finish.
It’s great to know the team made you feel confident and supported throughout your purchase of your new Triumph Scrambler 400 XC, that’s exactly the experience we aim to deliver. We’re also really pleased the delivery and handover lived up to expectations and that the bike was presented perfectly.
Wishing you many miles of enjoyment on your Scrambler, and if you ever need anything, we’re always here to help. Thanks again for the recommendation—it really means a lot!
Quality Customer Care
The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful.
My bike appears to have been prepared beautifully, and with great care, and thus far I am delighted with my new machine.
7 de abril de 2026
Resposta da Lings - Suffolk Triumph
Thank you for the fantastic review, Johnathan!
We’re really pleased to hear you had such a positive experience with Charlie and the team at Lings Suffolk Triumph. Providing knowledgeable, helpful service and making sure every bike is prepared to the highest standard is exactly what we aim for, so it’s great to know that came across.
The Tiger 1200 Desert Edition is an incredible machine, we’re sure you’re going to have an amazing time on it!
If there’s anything you need going forward, don’t hesitate to get in touch.
Enjoy every mile and welcome to the Lings family!
Very happy with my purchase of a Triumph Daytona 660…
I recently bought a Triumph Daytona 660 from Lings, and their customer service was perfect, and also gave me a great deal on the bike. Leon the salesman was very knowledgeable and helpful.
Great experience all around.
24 de março de 2026
Resposta da Lings - Suffolk Triumph
Thank you for the fantastic review! We’re delighted to hear you had a perfect experience with us at Lings Suffolk Triumph.
Congratulations on your new Daytona 660 – an incredible choice! We’ll be sure to pass your kind words over to Leon, he’ll really appreciate it.
Enjoy every mile, and we look forward to seeing you again soon!
Great bike from great people
31 de março de 2026
Resposta da Lings - Suffolk Triumph
Thank you for the great review!
We’re really pleased to hear you’re happy with both the bike and the team – it means a lot to us.
Congratulations on your Ducati Monster 797+ – a fantastic choice! We hope you’re enjoying every ride.
We look forward to seeing you again soon.
Very happy customer
Excellent staff, great showroom, thorough test ride, no pressure, smooth sale all round. Feels good to back in the Triumph "family".
26 de março de 2026
Resposta da Lings - Suffolk Triumph
Thanks for the fantastic review, Michael!
We’re really pleased to hear you enjoyed the full experience — from the showroom and test ride through to a smooth, no-pressure sale. That’s exactly what we aim for.
Welcome back to the Triumph family — it’s great to have you with us again! Enjoy your new Tiger 900 Alpine Edition, it’s an incredible bike.
Wishing you many happy miles ahead, and we look forward to seeing you again soon!
Great service from Lings
I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich
I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If fact all of the staff I came in contact with were very helpful and friendly.
Very pleased with the bike and service received would certainly recommend Lings to anyone looking for a new bike
16 de março de 2026
Resposta da Lings - Suffolk Triumph
Thanks for the fantastic review, Richard!
We’re really pleased to hear you felt well looked after from start to finish — Leon will be especially glad to hear your kind words. It’s great to know the whole team made a positive impression and delivered the level of service we strive for.
Enjoy your Tiger 900 Rally Pro — an incredible machine ready for any adventure! We really appreciate the recommendation and look forward to welcoming you back in the future.
Ride safe and enjoy every mile!
No pressure buying experience
Lings offered an excellent buying experience. At no point was there any hard sell, no pressure to buy accessories or finance products and fantastic post sales communications. This is the way to build customer advocacy and loyalty.
5 de março de 2026
Resposta da Lings - Suffolk Triumph
Thanks for the fantastic review, Duncan!
We’re really pleased to hear you enjoyed a relaxed, no-pressure buying experience — that’s exactly how it should be. It’s great to know the team delivered both during and after your purchase.
Enjoy your new Trident 660 — an awesome bike! We really appreciate your kind words and support, and we look forward to welcoming you back again in the future.
Ride safe and enjoy every mile!
Friendly and professional staff
Friendly and professional staff. My new bike purchase was made straightforward and a pleasurable experience. The only thing they failed to do was arrange some sunshine on the day I collected it!
14 de março de 2026
Resposta da Lings - Suffolk Triumph
Hi Gareth, thank you for the fantastic 5-star review! ⭐
We’re really pleased to hear the team made your new bike purchase straightforward and enjoyable.
As for the sunshine… we’re still working on that one! ☀️😅
Enjoy the new Trident 800 and thanks again for choosing Lings Suffolk Triumph — we hope to see you again soon.
Great experiance thanks to the Lings…
Great experiance thanks to the Lings Ipswich team.
12 de março de 2026
Resposta da Lings - Suffolk Triumph
Thank you for the 5-star review, Edwin! ⭐
We’re really pleased to hear you had a great experience with the team at Lings Suffolk Triumph.
Enjoy your new Speed 400, and we hope you have many fantastic miles ahead. Ride safe and we look forward to seeing you again soon!
Very happy with my bike, However!
Very happy with my bike.
Staff are very friendly and enthusiastic.
However, there is a total lack of professionalism. When you ask for someone to contact you, when something is supposed to be done, don't expect it to happen or if you ask for your MOT reminder to be corrected, so you don't get a reminder after it's due date. That doesn't happen either. Parts ordering is vague too.
It feels like the regular staff have gone sick and they've called in the Saturday kids In to run the place.
26 de fevereiro de 2026
Happy with branch staff
Happy with branch staff, had a few hiccups that have been dealt with , bike itself had a few minor issues,but now i will deal with them myself, as this was partly my own fault for not examining the vehicle thoroughly,
thank you for sending the documents folder you promised.
9 de março de 2026
Opinião espontânea
Resposta da Lings - Suffolk Triumph
Thanks for the update, Marc. We're pleased to hear the team were able to help resolve the issues and that you were happy with the support from the branch. If there’s ever anything further we can assist with, please don’t hesitate to get in touch with the team. We appreciate your feedback.
Nice friendly and professional service.
28 de janeiro de 2026
Resposta da Lings - Suffolk Triumph
Hi Elizabeth,
Thank you so much for your ⭐⭐⭐⭐⭐ review!
We’re delighted to hear you found the service “nice, friendly and professional” – that’s exactly the experience we aim to deliver at Suffolk Triumph.
Congratulations on your new Tiger 900 Alpine Edition – what an incredible bike! We hope you’re loving every mile on it already. If there’s anything you need, whether it’s accessories, servicing, or just a coffee, don't hesitate to visit!
Wishing you many amazing rides ahead!
Resposta da Lings - Suffolk Triumph
Thank you for your 5-Star Review, Mr Gill!
We’re really pleased to hear you found the service helpful and prompt, and that your purchase of the Tiger Sport 660 was a smooth experience.
Enjoy the new bike, and thank you for choosing Suffolk Triumph, we really appreciate your support.
Purchased a bike from Lings December…
Purchased a bike from Lings December 2023 no problem's and was asked if I wanted to buy a extra years warranty which I declined because I couldn't afford the extra cost at that time but was told that I could purchase the extra years warranty when i was ready in the future so November 27th 2025 rings Lings up to extend warranty i was told they couldn't extend it, i had 4 or 5 catch up calls from Lings over the years with them saying no problem just give us a call when your ready to extend your warranty and we will sort it out for you .
I asked to speak to the manager who just fobbed me off when I was asking questions and then hung up on me when I said that I wasn't happy and was going to put my experience on their website.
Very unhappy with Lings which is a shame because everything was good before this happened.
27 de novembro de 2025
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.