From initial call to book husky in for its first service and after service. James Black was most; professional knowledgeable and courteous. Nothing was too much. Felt at ease in showroom Lings come... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I purchased a two year old KTM Super Adventure from Lings Norwich. Unfortunately, I had to wait x6 weeks for all the additional parts I ordered eg Top box, heated seat, End can to be delivered and f... Ver mais
A empresa respondeu
After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did... Ver mais
This was my first experience of purchasing a bike from Lings and the service was excellent. I purchased a KTM from Lings Norwich branch and delt with Sam Harper who was very helpful with my trade in a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário de motos
- Loja de bicicletas
- Loja de acessórios e equipamento para motos
- Loja de motos
- Concessionário de motos Triumph
- Concessionário de motos usadas
Escrito pela empresa
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
Escrito pela empresa
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
Informações de contacto
PFK Ling Ltd, 55 Mendham Lane, IP209DW, Harleston, Reino Unido
- 0800 368 8845
- general@lings.com
- lings.com
Rider-approved Motorcycle Dealer Group
4,8
Excelente
3 mil opiniões
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Everyone at Lings in Watton where…
Everyone at Lings in Watton where extremely helpful and I’m very pleased with my purchase so far
27 de abril de 2026
Resposta da Lings
Thanks for the review, Clifford! We're delighted that you had a great experience with us in Watton. Enjoy every mile on that new T120—it’s a stunning bike. See you next time!
Purchased a Triumph speed twin on the…
Purchased a Triumph speed twin on the 18 April. Christian from start to finish was very helpful. Made the process easy. Contacted a few later as there was an issue with the display not holding the dates and the service light keeps coming on when it shouldnt. Contacted Cristian a few times he always got back to me straight away and said his manager would contact me to sort the issue out. I live 2.5h away so i cant pop in. Still waiting and still being told i will be contacted. Dissapointed with lack of customer care. Wont recommend or be back.
18 de abril de 2026
Opinião espontânea
The salesman Christian was very helpful…
The salesman Christian was very helpful and efficient.
7 de maio de 2026
Resposta da Lings
Thank you for the great feedback, Clint! We’re pleased to hear Christian made the process smooth, helpful and efficient for you. Enjoy every ride on your awesome new Triumph Street Triple 765 RX, and thanks again for choosing Lings Essex Triumph!
Top service as usual from Kevin!
8 de maio de 2026
Resposta da Lings
Thanks, Struck! Great to hear Kevin delivered top service as always. Enjoy your new CFMOTO 700MT, and thanks again for choosing Lings Powersports Harleston!
The guys at lings are fantastic
The guys at lings are fantastic, from start to finish .Harry called everyday with updates and I had a lovely personalised video of my new bike with a thank you message. They put L plates on for me and put half a tank of fuel in at no extra cost. Was the easiest purchase thankvyou lings.
30 de abril de 2026
Resposta da Lings
Thank you so much for the fantastic review Kay! We’re delighted to hear you had such a great experience with us at Lings Norfolk Triumph. Harry will be thrilled to know his updates and personalised video made the whole process extra special for you.
Enjoy every mile on your new Lexmoto LS-Z, and if there’s ever anything you need, the team is always here to help. Welcome to the Lings family and thank you again for choosing us!
Resposta da Lings
Thank you for the great review James! We’re really pleased to hear you had an excellent experience with the team at Norfolk Triumph.
Good communication and helpful service are exactly what we aim for, so it’s fantastic to know we delivered. Enjoy every ride on your new Scrambler 900 and we look forward to seeing you again soon!
A disappointing experience
I had to wait 4 months for delivery, everytime I rang for an update I felt I was being a nuisance and was told "I said I would ring you when I know where it is". When I was eventually told it was here it was then changed to it isn't yours it is someone else's. This was all very disappointing, Lings would have been much better just telling the truth and saying we don't have a clue where it is or when you will get it. By the time it arrived the excitement had passed and I didn't really care anymore. When the bike did arrive on the van by a very nice guy it was rolled down the van ramp and I immediately said something isn't right here it all looks on the skew. He agreed it didn't look right. When rode it I realised that the handle bars were on the skew by a long way so I had to return the bike the next day for adjustment. It made me wonder why it took a week to be checked before I received it. The service department was excellent, the lady on reception and the technician were very helpful and apologised for the situation. That said I am very disappointed with the overall buying experience.
6 de maio de 2026
Resposta da Lings
Thank you for taking the time to leave your feedback. We are very sorry to hear that your buying experience did not meet the standards we aim to provide and appreciate your honest comments.
Unfortunately, the delays experienced with your motorcycle were due to supplier delivery times outside of our direct control. At the point of order, the forecasted arrival was March/April, however this was later delayed by several weeks. Whilst we regularly chased for updates on your behalf, the systems available to us do not provide live tracking information, meaning we can only pass on the information provided by the manufacturer at the time.
We do appreciate how frustrating this must have been, particularly as the expected timescales changed during the process. We did our best to maintain regular communication throughout and provide updates whenever new information became available, although we fully understand this did not lessen the disappointment caused by the extended wait.
In relation to the allocation confusion, the first unit we received was for a customer whose order had been placed over two months prior, despite their motorcycle only arriving only a few weeks before yours. Once your motorcycle arrived with us, it was prepared within days and we arranged delivery at the earliest opportunity.
We also apologise that the handlebars required adjustment after delivery. Whilst this was quickly resolved by our service team without delay, we appreciate the inconvenience this caused following delivery.
We have also attempted to contact you by phone following your review, however unfortunately we have been unable to reach you. We will try to contact you again to discuss this further, however if you would prefer, please feel free to return our call at your convenience.
Thank you again for your feedback. We are genuinely sorry that the overall experience affected the excitement of receiving your new motorcycle, and we will continue reviewing our processes and communication wherever possible.
Absolutely brilliant customer service I…
Absolutely brilliant customer service I was contacted several times to let me know how my bike was progressing and even sent a video from a lovely chap telling me all about my bike I would highly recommend and will definitely buy from you guys again
21 de abril de 2026
Resposta da Lings
Thank you for the fantastic 5-star review! We’re so pleased to hear you enjoyed the experience with the team at Power2Cycle. Keeping you updated throughout the journey and sending over a personalised video is all part of the service!
Enjoy your awesome new Husqvarna Hard Cross HC5, and thank you again for the recommendation!
Very simple and straightforward online purchase
Very simple and straightforward, I ordered the bike online, paid online, signed docs online and picked up from the showroom within 10 minutes of arriving. 1st service easily book and smooth experience
11 de abril de 2026
Resposta da Lings
Thank you for the brilliant 5-star review, Martyn! We’re delighted to hear the whole process was simple, smooth, and hassle-free from start to finish. From ordering online to riding away on your new CFMOTO 800MT-X, that’s exactly the experience we aim to deliver at Lings Powersports.
Enjoy the new bike, and we look forward to seeing you again for many more miles ahead!
Buying Huskys online
Kevin made the whole buying online a breeze and the chap who delivered the by was champion.
4 de maio de 2026
Resposta da Lings
Thanks for the fantastic review, Chris!
We’re really pleased to hear Kevin made the online buying process smooth and hassle-free for you – that’s exactly what we aim for. Great to know the delivery went just as well too, we’ll be sure to pass your kind words on to the team.
Enjoy every mile on your new Husqvarna Norden 901 – an awesome choice for adventure! If you ever need anything, we’re always here to help.
This was my first experience of…
This was my first experience of purchasing a bike from Lings and the service was excellent. I purchased a KTM from Lings Norwich branch and delt with Sam Harper who was very helpful with my trade in and purchase of my new bike. Its the first time I have made a purchase like this through email and phone I never visited the dealership but the whole process was excellent. A very happy customer 😀
4 de maio de 2026
Resposta da Lings
Thanks for the great review, David!
We’re delighted your first experience with Lings was such a positive one. Buying a bike remotely can feel like a big step, so it’s fantastic to hear Sam made the whole process smooth and straightforward—from handling your part exchange to getting you set up on your new KTM 890 SMT.
We’ll be sure to pass your kind words on to Sam and the Norwich team. Enjoy the new ride—it’s an absolute weapon! If you need anything at all, we’re always here to help.
Resposta da Lings
Thanks for the great feedback, Geoff!
We’re really pleased to hear everything was excellent from start to finish—that’s exactly what we aim for. We’ll be sure to pass your thanks on to the whole team.
Enjoy your new KTM 790 Duke—such a fun bike to ride! If you need anything at all, don’t hesitate to get in touch.
I purchased a two year old KTM Super…
I purchased a two year old KTM Super Adventure from Lings Norwich. Unfortunately, I had to wait x6 weeks for all the additional parts I ordered eg Top box, heated seat, End can to be delivered and fitted before collection, but that was my choice rather than return at a later date for installation….
I had constant dealings with a young chap called Sam Harper. He was very professional, friendly, attentive, knowledgeable and I would strongly recommend trying to deal with him if buying a new or used bike. And best of all not pushy at all….
18 de abril de 2026
Opinião espontânea
Resposta da Lings
Thanks for taking the time to leave such a detailed review, Martin!
We really appreciate your patience while we waited for all the additional parts to arrive and be fitted—worth it to get everything set up just how you wanted from day one.
It’s great to hear Sam looked after you so well throughout the process. We’ll be sure to pass your kind words on—professional, knowledgeable, and never pushy is exactly the experience we aim to deliver.
Enjoy your KTM Super Adventure, fully kitted out and ready to go! If there’s anything else you need down the line, we’re always here to help.
Brilliant service as usual
Brilliant service as usual, Kevin was awesome, made sure my purchase was smooth and simple. Thank you. Will definitely return when it's time for my next bike.
25 de abril de 2026
Resposta da Lings
Thanks for the brilliant review, Martin!
We’re glad to hear everything went smoothly and that Kevin looked after you so well—he’ll really appreciate the shoutout. Making the process simple and stress-free is exactly what we’re all about.
Enjoy your new Husqvarna 701 Supermoto—an absolute riot of a bike! We look forward to welcoming you back when it’s time for the next one!
Started off ok but tried to contact sam…
Started off ok but tried to contact sam several times reguarding PIN code for bike that I was assured had been reset !! But wasn’t . Fobbed off with false promises of return my calls !! Not very happy
17 de abril de 2026
Turned out to be a very expensive…
Turned out to be a very expensive Service!
I had a new tiger 1200 out while mine was in (69 Reg Gen3) and I did not expect to like the new one so much, as loved the Gen3, but was night & day. The sales guy didn't have to twist my arm too much when I got back.
Great bike, great service from Sales & Service Dept.
27 de março de 2026
Resposta da Lings
Thanks for the fantastic review, Stuart!
Sounds like that service visit turned into quite the upgrade! Once you ride the new Tiger 1200, it’s hard to go back—glad to hear it made such an impression compared to your Gen 3.
Great to know both our Sales and Service teams looked after you throughout, and we hope you’re loving every mile on your new Tiger 1200 Alpine Edition—an incredible bit of kit.
Enjoy the ride, and we’ll see you again soon!
I purchased a second hand bike here
I purchased a second hand bike here , the communication was amazing start to finish , Kevin was extremely helpfull and took care of everything ,did me a great deal on delivery too! very happy thank you
27 de abril de 2026
Opinião espontânea
Resposta da Lings
Thanks for the great review, Brian!
We’re really pleased to hear the whole experience was smooth from start to finish and that the communication hit the mark. Kevin will be glad to hear your kind words—he always goes the extra mile to make sure everything’s taken care of.
Enjoy your new bike, and if you need anything at all, we’re always here to help.
Resposta da Lings
Hi Patrick,
Thanks for the fantastic review! We’re really pleased to hear you found the team helpful and knowledgeable, that’s exactly the experience we aim to deliver at Power2Cycle.
The Haibike Lyke is an incredible bit of kit, and we’re glad you’re loving the bike already. If you ever need anything, whether it’s advice, upgrades or just a chat about your next ride, we’re always here to help.
Enjoy every mile, and welcome to the Power2Cycle family! 🚴♂️
Fabulous service
Fabulous service, help me out in my hour of need.
Very impressed with Ashley’s personal service.
Highly recommend
Tim
27 de abril de 2026
Opinião espontânea
Resposta da Lings
Hi Tim,
Thank you for the fantastic 5-star review! We’re really pleased we could help when you needed it most – that’s exactly what we’re here for.
Ashley will be delighted to hear your kind words, and we’ll be sure to pass them on.
The staff were excellent
The staff were excellent, knowledgeable and very helpful.
8 de abril de 2026
Resposta da Lings
Thanks David!
We’re really pleased to hear the Norfolk Triumph team looked after you so well.
Enjoy your Tiger 900, and thanks again for choosing Lings Triumph!
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