linkt.com.au Opiniões 

Terrible. Got an email for a toll invoice stating my car was on the road at the same time my car was parked on the curb at my house after the engine exploded. I had also recently been a part of a scam involving 'Linkt' so I was cautious. When I disputed it I was asked to send pictures of my car so they could try and match it. Even after giving my full registration and personal details to the Linkt representative. After being chased by collections house for not paying even after writing emails stating my situation, I paid the fine just to make them all go away.

Scam. Avoid tolls in Queensland at all costs. We keep paying our tolls on my credit card and then still receiving invoices for the same toll with admin and video matching fees on top despite paying the tolls immediately.

Linkt is a disgrace to the otherwise great city of Brisbane. It's hard to understand how the system allows a company to manage such vital infrastructure in such a poor manner. The website is extremely user-unfriendly, the charges are excessive, and the overall experience feels exploitative. It’s difficult not to see this system as anything but a scam. How is this allowed to continue?

Linkt is the result of government corruption and greed. They prey on everyday Australians and make money via absurd administration fees. You can't contact their support either; they just cut you off.

Got overcharged. Chat line just failed. If this were private sector they would be out of business tomorrow.

This organisation should be dismantled. Did you ever try to reach them. Absolut disgusting no one is taking a phone call within a reasnable time. This organisation remainds me on the Mafia collecting money and do nothing. I hope a lot of people vote with there feet.

This criminals make the majority of their revenue from 'administration fees'. It's an absolute scam and the politicians who allow these leeches to operate are receiving benefits on the side. This is corruption.

Their phoneline is named "Citycycle Staton 128 - Go Between Bridge West End" - wtf

When on hold the voice prompts are sometimes with an american accent - wtf

Anytime I use a toll road I get scam messages the next day - wtf

Why don't they do anything to reduce these scams and make it clear you're contacting the legitimate company?
Because they're a part of it.

I literally have no idea who this company is and/or why they keep emailing me. I hired a car in Australia through Budget and these guys have emailed me about some sort of online account. It looks dodgy and asked me to register and then sent me round and round in circles with User Names and Passwords. Seeing their horrible rating here I can only assume its a scam so I have deleted everything and wont be attempting to access the "account" that they have apparently set up for me. If it is a proper business rather than a scam then they are doing a HORRIBLE job of customer experience

In september returned my tag.
Received acknowledgment from linkt mid September.
Web site states balance of money in account will be returned in 21 days.
One month later no refund.
Telephoned to be told account not closed, would be and refund in 21 days.
Another month later, no refund, telephoned to be told again ,account not closed but would be and refund in 21 days.
A further month later, no refund, once again telephoned to be told account not closed, would be and refund in 21 days.
Finally lodged complaint thru ombudsman,third week December linkt complaints section rang,
Has confirmed account closed on 6th December.
Refund to be actioned 21 days from account closure on 6 Th December.
This is what happens when you have a monopoly,thank you NSW Liberal Party.

SCAM- ALWAYS CHECK YOUR STATEMENT!
they will hit you up for a "video matching" fee and then expect you to not check your statements, giving them extra money as u pass thru a toll even with your tag displayed.

Have had my tag replaced many times but still it does not "get read" in full view on the windscreen at toll points.
THIS COMPANY PREYS ON CUSTOMERS knowing statements never get checked.
Please check your statements at least every 3 months as they will not refund any further back than that.

CRIMINALS!!!! SCAM ARTISTS!! ACCC NEEDS TO INVESTIGATE.
Without fail, their website ALWAYS says "unable to find vehicle" when you search for your numberplate in the days after going through tolls. Be prepared to WASTE hours of your time trying!!! THEN they will invoice you with an extra "administration" charge WHEN THERE WAS LITERALLY NO WAY TO PAY THE ORIGINAL TOLL. This company are STRAIGHT UP CRIMINALS and should be treated as such. I honestly DO NOT understand how they haven't been shut down by the ACCC. Most untrustworthy business in this country!!!

Can’t hear the operator, very rude, low par English. I wish they had a competitor.

Terrible. Kept calling me a different name even though I had corrected him multiple times. Talked around in circles repeating the same things I had already just told him myself, as if he was telling me brand new information. Then would ask me a question of which the answer he just stated himself 🤦‍♀️ Made this a very long and tedious call even though it was a very easy matter to resolve and I was clear from the beginning why I was calling and what exactly I needed him to do.

There is something rotten in the State of links.com ! I tried to pay a $2 toll on line but there is no where to pay using my cars plate number!! (But Started receiving text message to pay tolls on mobile numbers every day after this.) When the bill arrived it came to over $12 with fees...mark up of over 120 percent. Links do not want motorists to pay on line so a mark up can be added to the cost....!

They are shocking and you have no choice but to deal with them and be ripped off with the ever increasing tolls on the poor quality and congested roads... the government needs to step in and sort this out.

Travelled on City Link because I missed the pre-Toll exit in late Jan. Promptly purchased a day pass in the evening to ensure I don't get a bill from them. Lo and behold an invoice arrived for $18.20. Contacted their call centre, was told they could not match my car rego with the day pass. Sent them my Credit Card statement as proof of day pass purchase. Nothing resolved. In the meantime another invoice arrived for $32.73. Made a complaint to their Complaint website, which promises a response in 2 days. It's now day 4, no response to date. This invoice is now due in 3 days time. If am sure the next invoice/ cost will be astronomical for a $3.20 toll cost (for which I am not at fault), which makes me think they do this on purpose to extract more money out of unsuspecting motorists. It's poor business practice and unethical. They should be ashamed of themselves.

I received a bill for a trip that I did not take. The trip was made by a family member while I am overseas. That family member tried to pay to bill but could find no way to do it on Linkt's website. In the meantime, my credit card details were stolen so I had to cancel the card. This left me with no way to pay the bill. I called Linkt and they wouldn't give me a BPay method until I proved who I was. I'm trying to deal with this from 8400km away and I can't get a BPay number from them without proving my ID. Does Linkt think that my cunning fraud scheme involves giving them money? I did get the BPay details but, Linkt, if you are going to charge us exorbitant fees for using our roads the least you could do is make it easy to pay the fees you gouge us for.

Awful company and awful system. No clear signage for toll roads. They won’t tell you if you have been through a toll road to pay for it so that they can charge you a late fee and admin charge for sending it to you. They don’t have a proper reason as to why they can’t tell you if you have been through a toll road. Basically impossible to use as a tourist. A scamming money grabbing company.

Over priced use of a Queensland road.all toll roads.
My problem is small truck 2 two wheels one 1 axle in front & one (1) Axle in rear 4 tyres on it. lumped in with
semi-trailer or LARGE road transport truck. I say it
price gouging. I call that a rip off, Even cars & motor Bikes are over the top. Also tried to talk about it by email but get no reply by email or phone a month or so ago. It should not be legal.