Really disappointed with my transaction. I felt secure to order as reviews were good. I purchased a pair of slippers and a pair of trainers. The trainers didn’t arrive. The slippers arrived but (si... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
This was my first time buying from Linzi. Ordering was easy and delivery options clear. The boots arrived well within the delivery estimate and I was kept informed of progress. Return options look si... Ver mais
Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery. Have recommended to friends following several compliments. Until closer inspection you wou... Ver mais
I found the whole ordering online process easy to manage. Communication for collection was good and so was the time between ordering to collection. Collection it’s self was quick and easy, although... Ver mais
Informações sobre a empresa
Escrito pela empresa
Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.
Informações de contacto
Reino Unido
- linzi.com
4,0
Bom
2 mil opiniões
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very satisfied …
I have brought 2 pair of sandles recently in the no return sale. Both such good prices, both below £10.00. I have to say that the sandles are some of the best fitting and comfy sandles I have ever brought. Delivery was very quick and good communication. Would certainly recommend Linzi
26 de março de 2025
Opinião espontânea
Beautiful shoes, very happy!
Bought a couple of pairs of sandals for holiday and they are beautiful shoes, I even got a little bargain with a £5 pair in the sale! Delivery is pretty quick. I’ve recommended Linzi shoes to my family and they’ve even got themselves shoes from here.
11 de março de 2025
Opinião espontânea
Good customer service
Good customer service, prompt delivery and pickup from warehouse. Affordable prices.
17 de março de 2025
Opinião espontânea
Love the shoes so comfortable and great…
Love the shoes so comfortable and great customer service
24 de março de 2025
Opinião espontânea
Excellent
Quick delivery, lovely shoes. Can’t wait to order again!
21 de fevereiro de 2025
Opinião espontânea
Linzi shoes are beautiful especially…
Linzi shoes are beautiful especially from the sale 2 pairs for under £15 and they are lovely.
15 de março de 2025
Opinião espontânea
I am still waiting for my shoes I…
I am still waiting for my shoes I ordered, the order was placed 3 March. How much longer am I supposed to wait?
19 de março de 2025
Opinião espontânea
Really good products only ever had one…
Really good products only ever had one issue and customer is was appalling but if the products good you have nothing to be concerned about
6 de fevereiro de 2025
Opinião espontânea
Love my new shoes
20 de março de 2025
Opinião espontânea
Satisfied
All the shoes were beautiful more than expected.
It was a steal
10 de março de 2025
Opinião espontânea
Shoe nit delivered and refund not made
I ordered shoe from this website, it wasn't delivered and I wasn't refunded as promised. They have stopped responding to my mails and is over 2 months now.
25 de janeiro de 2025
Opinião espontânea
Resposta da Linzi
Hi,
Thank you for your message.
We would like to look further into your experience and requested additional information via Trustpilot and look forward to hearing from you.
Linzi, Customer Care Team.
Never had any problems with delivery…
Never had any problems with delivery and shoes have always been perfect just as described
19 de março de 2025
Opinião espontânea
I’ve been buying shoes for the last few…
I’ve been buying shoes for the last few years. Always on trend and good value for money.
14 de março de 2025
Opinião espontânea
Fantastic store
12 de março de 2025
Opinião espontânea
Shoes
Great shoes unfortunately the heel was too high for me, waiting on my refund.
24 de fevereiro de 2025
Opinião espontânea
I've bought many pairs of shoes from…
I've bought many pairs of shoes from Linzi and always get lovely comments about them they are super comfortable and will continue to get all my shoes from them
12 de março de 2025
Opinião espontânea
Do not buy from this business Bought 2…
Do not buy from this business Bought 2 pairs of sandals size 3. Definitely not UK 3 but size 5USA. They will not allow me to return them for a refund. Customer service is terrible.
7 de março de 2025
Opinião espontânea
Resposta da Linzi
Hi,
Thank you for bringing this to our attention.
This particular style called Wings, we do note in our product description to size down as this style runs large.
I can see our customer service team have also been in touch and look forward to your response. If there is anything further I can help with, please do get in touch.
Danielle, Customer Care Team.
I bought 2 pairs of shoes and paid for…
I bought 2 pairs of shoes and paid for express delivery for it to come in 2 days. 2 days after ordering it, I was refunded one of the heels I bought because they went of stock even though it wasn't written on their website. It has been 4 days and I still have not gotten my other pair of shoes delivered. I should have my express shipping money refunded too!
Update: they refunded the Express shipping money
5 de março de 2025
Opinião espontânea
Resposta da Linzi
Hi,
Thank you for bringing this to our attention.
We can see that you have been in touch via our customer service team who have responded to your email and can also see a refund for your postage costs has been issued.
Thank you for your patience in advance and if there is anything further I can help with, please do get in touch,
Danielle, Customer Care Team.
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