Little Helper Opiniões 

507
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m really happy with the Little Helper high chair. It’s sturdy, well made and feels very safe and secure for my little one. It’s also practical and easy to clean, which makes mealtimes so much ea... Ver mais

Classificada 5 em 5 estrelas

Our daughter loves her fun pod so she can be involved with what we're doing in the kitchen and it is great quality and very well made! The website is great and I'd highly recommend to friends and fami... Ver mais

Classificada 5 em 5 estrelas

Little Helper desk with two chairs has been amazing for our toddlers, who have used it to do art with their grandparents, prepare fruit for pancake days, create with play dough , drawing, jigsaws,... Ver mais

Classificada 1 em 5 estrelas

We bought a “wooden” children’s table and chairs. Calling it wooden is a stretch! It is the cheapest of cheap hard cardboard instead of wood with a shiny sticker on top to resemble wood. Definitely no... Ver mais

Informações sobre a empresa

  1. Loja para bebé
  2. Loja de brinquedos para crianças

Informação fornecida por diversas fontes externas

Our Fun Pod allows your toddler to stand unaided beside you at the worktop whilst helping with the pots, painting or simply just watching you cook without the worry of them injuring themselves.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

507 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 35% das suas opiniões negativas

Geralmente responde dentro de uma semana

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3,8

Todas as opiniões

(507)

88 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Safe Product

After extensive searching found just what I was looking for on Little Helper. Having lots of allergies, including chemical sensitivities I needed a non-toxic solution for clothes storage - something that wouldn't off-gas for months and cause problems. Their "Queen" of the rails Montessori Vintage Clothes Rail proved perfect. Beautifully designed and made it's both functional and elegant. Delighted with product and service, including good communication and quick delivery.

12 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Gift for My Grandson

I brought this for my grandson for him to use at home, he absolutely loves it as he just wants to see what mummy and daddy are doing.

Ordering was easy and it was dispatched so quickly as well - such a wonderful company to order from

18 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic

Fantastic
I'm a Nanny and suggested getting one of these for the 16m old I look after. Everyone is very happy with the product, easy to put together and very sturdy, love the fact that they cannot fall through any gaps like many others out there. Just soo handy, loves to help with washing up, cooking and even just playing in it like a jack in the box! 🤣 Fabulous product, great value and excellent customer service xxx

20 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best tower on the market

I’ve read a few reviews that say they’ve had terrible customer service or they think it’s a scam, but I can hand on heart say I have never had that experience. I have just purchased my second FunPod so that both my kids can enjoy them. They’re by far the best, most sturdy & well made towers on the market. There was a delay in delivery this time round due to circumstances out of Little Helpers control, but I was kept updated throughout so it wasn’t a problem.
The chalkboard on the side is used constantly by my girls & my original one has the magnetic side too which adds another fun activity for them while I’m busy making dinner.
Can’t recommend them highly enough.

17 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Still waiting for my items to be delivered.

The website is easy to view products and buy what you like. After that is awful. No communication from the company on when the items will be delivered. One item came after 2 weeks, the other after of the item a week later. The second item I'm still waiting for a month later. I'm pretty sure I'm not going to get my money back. My advice is to not use this website. I think it's a scam. The reply from customer service was not helpful. I only received one email confirming part delivery of my order. I am still waiting for other items to be delivered. Customer service has not offered me a refund and this company still has taken my money. I'm sure more than ever this website is a scam.

3 de fevereiro de 2025
Opinião espontânea
logótipo da Little Helper

Resposta da Little Helper

I am sorry you feel that this is not a good service. You ordered the item late on Saturday 15th February and delivery was attempted on 21st and then re-routed back to our warehouse as you were not home. We then emailed you on 24th at 10:14am to advise as such and sent the item back out, asking the courier to call us if you were not home again. This took place and the call made as there was no one home and we asked if they could leave with a neighbour. We stayed on the phone until this was secured and the item was left with your neighbour, Andy at no. 109. We then emailed on 26th February at 6:53pm advising you that this was with your neighbour in order for you to retrieve. Please check your spam for these emails and should you wish for us provide proof of emails sent, please do not hesitate to ask. Little Helper is indeed not a scam and has been in market 20 years next month. Kind regards, Little Helper.

Classificada 1 em 5 estrelas

From start to finish the communication…

From start to finish the communication and customer service was awful. When you are ordering you expect to be able to get updates especially when the expected delivery has been exceeded.
I emailed, Insta messaged and eventually got through via WhatsApp. Not good enough these days. Will not be recommending or using again. Very frustrating experience

25 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This will change your life!

This little helper is a godsend for little ones as they can interact more when you are washing up, preparing food or just to watch what goes on. My 2 grandchildren absolutely love it! The magnetic chalk board gives it another dimension entirely! Fantastic customer service from the owner Kim!

3 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered a fun pod and its amazing!

Ordered a fun pod on pre order so was expecting to wait, had an email to say slight delay due to all the storms, out of their control so completely understandable. Really good communication throughout, despatched on 24 hour delivery which was all fine aswell. Unpacked and put together effortlessly, clear instructions and pieces. All in all an absolutely solid piece of kit and will hopefully still be standing in years to come. My son loves watching me in the kitchen and it is so much safer having in a secure item.

26 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Just what we needed

Ordered a funpod and a bit of a delay to it arriving and a couple of issues with damage likely caused by the courier but the company have been excellent in dealing with it and have sent a replacement part out to replace the damaged part, thanks for all the help with it

27 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have shopped using this family run…

I have shopped using this family run business for over two years. The items are of excellent quality at competitive prices.Their customer services is always there to answer any query promptly. I love Little Helper and recommend them to my friends and family and wider community. x

14 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Had a great experience buying first time from this company. The product arrived very quickly even though on pre order. Also amazing fast customer service when the item arrived damaged in transit and they resolved the issue straight away. I’m very excited for my daughter to enjoy her gift and I will definitely order from you again. Thank you!

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely product

Lovely product, Childrens two in one toys box. Really smart toy box. Easy to put together. Great company to deal with very efficient.

13 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this scam

Same for us, paid the money nothing arrived and haven't been able to get a refund

13 de novembro de 2024
Opinião espontânea
logótipo da Little Helper

Resposta da Little Helper

18.2.25 I note we have not had a response to this on our customer service email to validate this negative review so that we can authenticate and put right if something is amiss. There are no outstanding orders for either "Nicola" or "Dyson". Please contact us at your earliest convenience. Kind regards, Little Helper

I can confirm we have no order for Nicola Dyson - all orders for Dyson have been fulfilled. If you would happily share your order number and contact us at hello@littlehelper.co.uk we can certainly look into this for you. Kind regards, Little Helper

Classificada 1 em 5 estrelas

Ignored my order for ages and then said discontinued

Ordered my product over 10 days ago: I’ve had no update as to when it will arrive. Their own tracking app says it hasn’t even been dispatched yet. Customer services are ignoring my emails.

Must be a scam dropshipping company? As I’ve had literally no contact after they took my money.

Edit - I can confirm they did respond ok the end to tell me the order would be refunded and that it went through despite product being discontinued.

2 de fevereiro de 2025
Opinião espontânea
logótipo da Little Helper

Resposta da Little Helper

18.2.25 I note we have not had a response to this on our customer service email to validate this negative review. We contact every single customer from our customer service email hello@littlehelper.co.uk and note we have not had a reply. We would appreciate an update at your earliest convenience. Kind regards, Little Helper

If you could share your details, we can advise. Please email your query to hello@littlehelper.co.uk so that we can look into it. I can confirm we are not a scam company but a reputable family business, established in 2005. Please contact us so we can look into this.

Classificada 1 em 5 estrelas

TOOK MY MONEY

Orderd in October 2024
In Dezember they told me that my product cant be shipped cause of quality. So I‘m still waiting for my money back ( nearly 500.- CHF)
They don‘t answer anymore and don‘t send back my money.

7 de outubro de 2024
Opinião espontânea
logótipo da Little Helper

Resposta da Little Helper

Good afternoon - you ordered the product on pre order in October for early December and then cancelled the order on 16th December - the refund activated at 2.10pm on the same day. You advised you have not received so an investigation is underway and so you are not out of pocket, we have made a manual refund whilst the investigation takes place. Kind regards, Little Helper

Classificada 1 em 5 estrelas

Order a train set for my grandson early…

Order a train set for my grandson early December .Was told the item was out for shipping no train set for Christmas no explanation. Then when contacted it wasn't in stock and then told my refund was below the amount I paid . It appears they didn't look at my payment as it was in euros and included tax very unsatisfactory .

3 de fevereiro de 2025
Opinião espontânea
logótipo da Little Helper

Resposta da Little Helper

Good afternoon - you ordered a train set on 6th December and a confirmation email was sent to you on 6th December at 4.59pm. The item was on pre order for end January despatch. On your order confirmation, we ask customers to ensure they check the leadtime on each product page. This pre order information was in blue on the product page under all marketing information and you will have had to tick a box at checkout to confirm pre-order awareness. On 29th January, we contacted you as our manufacturing partner was suffering shipping delays and we sent you some similar alternatives, all of which you rejected. We then refunded you on the same day at 3.23pm once you rejected. We also advised you that payment is made to our international partner, Glopal - you pay the tax element to them which is why the refund does not show the full amount. On 3rd February, I confirmed that Glopal will refund the full amount within the next 10 business days.

Classificada 1 em 5 estrelas

Did not expect such a additional charge…

Did not expect such a additional charge for delivery , I paid additional 30 eur for delivery and after I was requested to pay 70 eur from delivery company explain me how it happens if you describe you little helpers company as Irish???

28 de janeiro de 2025
Opinião espontânea
logótipo da Little Helper

Resposta da Little Helper

Good afternoon - you ordered a product that was not available for the standard shipping price as you have ordered a very large and very heavy jungle gym. This information is in blue on the website on the product page as follows:

Please allow 5-7 business days for delivery to UK mainland addresses (allow a further 5-7 business days for offshore and international orders). Due to the size and weight of this parcel, this item is not available for the standard shipping price outside mainland UK. Please email hello@littlehelper.co.uk in the first instance with your address for a shipping quotation.

As per the above, it is clear that we ship from the UK. We advise that any orders over €150 are subject to tax outside the UK. It is important to note that you do not pay the same price as UK customers - you pay 20% less which is then paid to customs in your country on arrival so in fact, you end up paying the same.

I hope this clarifies this issue. Kind regards, Little Helper

Classificada 5 em 5 estrelas

Excellent table and chairs

Excellent table and chairs. Very good quality. Baby daughter loves it. It encourages her to be more independent, sit and stand more often and cruise along the table. The price was good and delivery quite quick.

6 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A gem of a find.

I ordered the ball pit from little helpers on 26th November for my grandson for christmas. What drew me to this item was it had safari animals illustrated on the side which his room is decorated in. On the website it did state that it would be delivered by christmas. Unfortunately I had an email from Kim informing me that there was a problem with delivery and it would not arrive until January, giving me the option to choose another ball pit. The ball pit was just what I wanted so waiting was not a problem and emailed Kim to let her know. Kim I may add sent me a lovely email thanking me and said she would keep me updated. When the ball pit arrived it was perfect, well made very sturdy with an inside mat that can be removed for cleaning. Plus the balls are not too hard. My grandson loves playing in it, perfect size for him. Little helpers do a wide variety of play equipment for little ones so check them out. I will be looking at further purchases.

10 de janeiro de 2025
Opinião espontânea

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