LJ Hooker Opiniões 

I am very displeased with way we got treated by the rental department at ljhooker Nerang!
I had a lease with them last year. We had a drain blockage and were unable to use the toilet for over 3 DAYS!!! I'm pretty sure this is a basic human right... They told us the plumber was unavailable for a few days!? I mean how many plumbers are on the gold coast?? All of them unavailable?? I doubt it! We were told we could use public toilets in the mean time...? They just didn't want to pay the price! I will never rent with them EVER again. Stay away at all costs!

Avoid at all costs. This agency operates outside the residential tenancy act. No form 9 submitted prior to entry despite us still having a lease. Exit condition report done on the day we still had possession. The date listed on the form 11 notice to vacate had a date listed by T as the 26th of October 2022 midnight. The exit report and bond claim was done prior to 12:10pm that day the 26th. Money claimed to repaint house for patchy paint job. This was listed on the original condition report by myself. I've never painted the house and it's also not a responsibility of a tenant to paint a house. This was a poor paint job done by the original owner with white paint one coat over green.

L J HOOKER NELSON BAY

If you want someone to look after your property that promises you everything and then is deceitful. You have found the perfect place.

Does not listen to instructions and does what she pleases. Very nice to start with to get you over the line and sign up with her, once this happens watch out. Requests get moved to the side, its on her terms and all about her receiving her commission

Recommendation: Find another agent.

My Parents recently sold through LJ Hooker Mandurah, they are in their 70’s snd 80’s. Whilst the sale went through ok, it is what happened afterwards that has left them very upset. Settlement went through without the costs of advertising being taken out, they did not know this. Months later they receive a request from a debt collector with their fee added for the costs of the advertising. This was the first they had heard that they owed money, no letters or telephone calls to advise they still owed for advertising, straight to the debt collector service. Unprofessional and discourteous to say the least!!

Absolutely disgusted that during a nationwide housing crisis, and with a steadily increasing cost of living, LJ Hooker Flinders Park would rather leave a 3 bed home empty for a month, while taking money from previous tenants and insisting that the only suitable applicant couldn't move in until the date the lease ends. It's oddly specific that the applicant would request exactly that date despite the property being advertised as available a month earlier. No wonder families are sleeping in their cars if LJ Hooker behave like this when demand for available rentals is sky high. How many other properties are sitting empty for a month (or longer) just so that previous tenants can be fleeced for a few weeks rent. Fully understand the obligation to cover rent until lease end, but given the current market never expected a senior real estate agent to be so unable to let a property promptly. A sour end to what had previously been an issue free tenancy.

Unfortunately I still have 6 months to go in my lease. If I knew how bad this real estate company was then I wouldn't have gone ahead with signing a 1 yr lease. Not even worth 1 star. I can't wait to get the f@*% out of this place. Stuff just keeps piling up!

I am a tenant and for 3 months I tried to have my drains unblocked. They would send a plumber and I was able to use my toilet and shower for a few days and then it would block again. I would call lj hooker west Lakes on a Thursday, and we would have to use public toilets over the weekends whilst waiting for plumbers. We would have to call them again on a Monday and ask what is happening regarding a plumber. I had to serve them a form 68 after 3 months to get resolve the issue once and for all. Not good enough. That is a basic human right. Also my rent apparently was increased and they waited 6 months to notify me. I am now apparently in rent arrears and they emai me about it 3 times a day, which is harassment. DO NOT RENT from this agency. I have rented for 30 years and this is by far the worst experience I have ever had.

Would highly recommend Jacinta Ioannou from LJH West Lakes. Always promptly responds to requests in a friendly manner and follows up to ensure that everything has run smoothly. Pleasure to have her as an Agent.

I received awful service, as a client and landlord, from LJ Hooker, and it was extremely costly and draining to resolve - despite them openly admitting fault at the end of our dealings and requesting I did not make a formal complaint.

Keys were lost and not recovered/the locks weren’t changed, the property was significantly damaged to the point it was unrentable and on top of that, I was not informed - I found out about this when i physically went to the property when it remained vacant despite viewing

By then had deteriorated significantly, and took even longer to resolve. The managers were both condescending and accusatory of me, very deflective about the issue and made any attempt to resolve what was quite a bad situation for a small landlord extremely difficult.

A terrible experience all round.

I booked an inspection to see a property, I received 3 email 2 text messages and than 45min before the inspection I received a text message saying the inspection was cancelled. I called LJHooker Toowoomba and spoke with Britney and was told I could not speak with the property manager as she was on the phone and then it turned in to that she had left the building. I would never buy or rent through this terrible real estate and will never recommend to any one. Worse real estate in Toowoomba

From the outset, with a requested appraisal of a property it was clear Patrick Kinnane was fully conversant with all values and properties across the region. Straight forward and with sound advice to support his appraisal I had no hesitation in selecting him as the selling agent. His advice during the whole process of selling has always been timely, balanced and well considered. His advice to auction, as opposed to selling for a set price, saw very considerable return well above that which would otherwise have been achieved. This reflected his astute read of the current market and the likelihood of an outstanding result. His communication with me and my solicitor have been outstanding and timely throughout the whole lead up to to the auction and following it. It was clear to me he had my best interests at all stages of the process. I would highly recommend him. He knows Real estate.

I don't recommend LJ Hooker Lutwyche as a Rental Agent. They don't do proper property Inspections or investigate Tenancy Law Breaches. They allow illegal Tenants on their Rental properties causing havoc, even during CVD lockdowns. They ignore complaints or refer you to the Police. Police can't investigate illegal Tenants or public health hazards. I have undeniable evidence, I welcome any legal action taken.

Lj Hooker Willetton is the biggest joke ever. I tenanted their property for 5 years and have been an excellent tenant according to their words.

When it came to releasing the bond. The staff went on a sick. They didn't correspond with each other . No response to emails etc

Very very frustrating. Avoid LJ Willetton

I am very unhappy with way we got treated by the rental department at ljhooker mount barker
They were never happy with the way we left our house and we had professional cleaners come in and they were never happy
They never told us why our lease wasn’t being renewed

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My name is Rod Beswick I dealt with Darren at Hookers Erina. Darren was easy to work with, keeping me informed all the way through the sale and purchase of a property.He when out of his way to provide an excellent service, and friendly advice. Great experience in todays world to have a sales person of this caliber. Thanks Darren and L J.

My experience is being a tenant in a rental they managed (LJ Hooker Mile End, SA). Their manager - Don Staunton - came into the property and took photos of everything (without our knowledge) then blatantly lied when we found out. I'd never rent through them again or recommend them to anyone.

Steer Away from (Shirley Chow) ljhooker Sunnybank Hills, she will talk down & devalue your property for a quick sell. She will not work in your interest ONLY INTERESTED in her own financial gain team up with buyers to get you the lowest price.
Beware & Think twice of buying property in Sunnybank & Sunnybank Hills area, due to very high Asian populations, the house price are artificially inflated so you have to pay high price for your investment home but very hard to get the good return. Anything over $500.00 per week it will take a long time to get tenant. If you got a BAD agent like Shirley you will be HIT with a BIG LOST. We ONLY telling the TRUTH see for yourself. The proprietor are liars told us he will give us discount but after the settlement they just ignored you.

I have let my property in Western Australia, with LJHooker Victoria Park WA for around three years. I have been very disappointed, occasionally livid, with the management of my property over this time. Occasional insufficient follow-through and communication with myself with aspects relating to issues or maintenance with my property have been unacceptable. Once when I return back to Australia, I met up with the property manager and superior to address my annoyance, concerns and frustrations.

I recently returned to reside in my property and found that the exit property inspection must have been done by someone who has a sight impairment (nothing against those who actually do). The property had already, I understand, had a call back from the exiting tenants to reclean, but I had to request LJHooker came back again and actually clean it properly. This they did, which was great. They also had their handyman come and trim bushes (something I’ve raised following every property report), wash the patio and weed. The handyman was very slap-dash, he left a mess from cleaning the patio paving because he didn’t move anything, so furniture, walls, cabinets etc got splattered with dirt. The weeding consisted of trimming off the heads of the weeds, so they’re already starting to reappear. The bushes were done to a good standard and the debris removed.

There is also damage to my fridge freezer. The property manager seemed to have lost the plot on addressing this issue, but we finally came to an agreement that consisted of them paying me a reimbursement for the damage, which I am happy with.

I believe the main issues with the inconsistent and bad property management I have received from LJHooker Victoria Park, is that their property portfolio is too big for them to provide exceptional service. Either that or its incompetence.

My dealing in purchasing my new property with LJ Hooker was a positive experience. I would use them again