Banner for Lloyds Business Accounts

Lloyds Business Accounts Opiniões 

1628
•
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Simple process using their business app to open my business account with no issues. The process was simple using their business app to submit my documents for verification and Face ID verifica... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I really appreciated Mel's patience and care in helping me set up my business account at Halifax Brighton. He explained everything and supported me well and I've come back to him each time to complete... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My expirences with llods business banking is great because there are alot of scams online these days and other provider seems not to make customers aware of how to protect themselves. Lloyds will info... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Banco
  2. também em
  3. Instituição financeira

Sobre Lloyds Business Accounts

Escrito pela empresa


Over one million businesses already bank with us. It’s time to join them.

We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.

With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.

Start-up small business >
Switch your account >

Informações de contacto

Business Bank Account

Apply for a business bank account online in minutes

4,1

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(1628)

711 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

International Business Transfers

We have been experience ongoing issues with international transfers and issues with the App for the last month causing critical issues in our business with no workarounds made available. While they eventually admitted they were experiencing IT issues, no updates or resolution has been given. Very poor customer service. I would change banks if it wasn't a hassle to do so.

18 de agosto de 2026
Opinião espontânea
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Andrew Dyson,

We understand your frustration with the recent international transfer and app issues, and we sincerely apologize for the critical impact on your business.

Regards,
Lloyds

Classificada 5 em 5 estrelas

It was easy to open and close the…

It was easy to open and close the business account.

3 de agosto de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Martha Davies,

We're delighted to hear that managing your business account was a straightforward experience for you. Thank you for your positive feedback.

Regards,
Lloyds

Classificada 2 em 5 estrelas

Be much more prepared to open Trust…

Be much more prepared to open Trust Bank Accounts

2 de agosto de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Elizabeth Allen,

We appreciate your feedback regarding the account opening process. We are always working to improve our services and your comments help us do so.

Regards,
Lloyds

Classificada 5 em 5 estrelas

Great bank for Business !!

Great bank for Business !!! I recommended this bank for business . many thanks

24 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Mahreen International LTD,

We're so glad to hear you recommend us for business! Your positive feedback means a lot to us. Thank you for sharing your experience.

Regards,
Lloyds

Classificada 5 em 5 estrelas

Business acoount

Quick aplication process!

15 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Ovidiu Daniel Ferent,

Thanks for the great feedback - glad to hear our application process was quick and easy for you to use.

Regards,
Lloyds

Classificada 5 em 5 estrelas

Excellent service delivery

Excellent service delivery, seamless app usage.

30 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Motunrayo Afolabi,

We are delighted to hear that you experienced excellent service and found our app seamless to use. Your positive feedback is truly appreciated!

Regards,
Lloyds

Classificada 5 em 5 estrelas

Great experience opening account with…

Great experience opening account with lloyds loads of advice and very easy to get started

6 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi David Munro,

We're delighted to hear that you had a great experience opening your account with us and found our advice helpful. Thank you for your positive feedback!

Regards,
Lloyds

Classificada 5 em 5 estrelas

Easy process

Easy process

10 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Derek May,

Thank you for taking the time to leave a review. We're delighted to hear that you found the process easy and straightforward. We appreciate your feedback and look forward to supporting you in the future.

Regards,
Lloyds

Classificada 4 em 5 estrelas

Local bank

Local bank walked me through steps of getting the account up and running

4 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Dear Paul,

We're happy to hear that our team was able to assist you with setting up your account.

We appreciate your positive feedback!

Regards
LLoyds

Classificada 4 em 5 estrelas

Buisness Banking

Easy to set up with clear instructions. The login security checks are thorough, making the process feel secure

24 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Dear Sanchez,

We're so glad to hear you found the setup easy and appreciate our thorough security measures.

Thank you for your positive feedback!

Regards
LLoyds

Classificada 5 em 5 estrelas

Excellent telephone support

The customer support lady I spoke to yesterday was absolutely magnificent and extremely helpful. Could not be faulted or improved

23 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Dear Chris,

Thank you for taking the time to leave such wonderful feedback.

We're delighted to hear that the colleague you spoke with provided such excellent support and made a positive difference to your experience.

Thank you for choosing us.

Regards
Lloyds

Classificada 5 em 5 estrelas

Beyond expectations

I wasted my time going to NatWest for their award-winning business account, which they dragged their feet on for nearly two weeks, but Lloyds was swift and had my account set up in three days. I couldn't ask for more

23 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi MG,

We're glad to hear that you had such a positive experience with your account setup and that it was completed so quickly. We appreciate you sharing your feedback.

Regards,
Lloyds

Classificada 5 em 5 estrelas

Easy to apply with all the correct…

Easy to apply with all the correct documents and a nice integrated system waiting for the bonus now also thanks

10 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Cheryl Robinson,

We're delighted to hear that you found the application process easy and the system integrated well. We appreciate your positive feedback!

Regards,
Lloyds

Classificada 5 em 5 estrelas

Good service

I am very happy all staff very helpful full

23 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Skegness Kebab and Grill,

We are so happy to hear that our staff was very helpful. We appreciate your feedback and look forward to supporting you with all your banking needs.

Regards,
Lloyds

Classificada 4 em 5 estrelas

Unnecessary Information Request

The application took a little longer than I expected. Probably requested more details and insight about the business than it should normally have.

6 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi Steepy Mountain Limited,

We appreciate your feedback regarding the application process. We understand that the level of detail requested can sometimes feel extensive, and we are always looking for ways to streamline our procedures while still gathering the necessary insights.

Regards,
Lloyds

Classificada 1 em 5 estrelas

Sets the benchmark for incompetence

My tiny charity has been a customer of Lloyds for many years. Nine months ago we started receiving demands for information to support their anti money laundering drive. Fair enough but each demand came with a threat to close the account. Then the demands were repeated. They'd admit to having received the information but demand it again under the pretence that as I'd already submitted it, it's probably outdated (!?). I have submitted each set of information twice and been told by three reps that no further demands would be made. Then today I get another demand for information already supplied twice, with a two day deadline before account closure!
There is no way to speak to a person either on the phone or by Email. You ring the number provided and they ask you to press the number on your letter or Email, and there is no number provided in their communication. I have also had erroneous return addresses printed on documentation, incorrect case numbers, and demands with threats for information but the "required information" field is blank!
I have contacted the ombudsman and our solicitor will be pressing for compensation for harassment and maladministration. I have had to open an account with Virgin (took less than an hour) to safeguard my charity.
Lloyds failed to address my complaint, using the excuse that they were inundated with complaints. I can understand this not only because they are incompetent, but because before they changed their phone options so that you couldn't get through, my accountant and I managed to speak to one of the poor customer service ladies and she sounded like she was crying when she answered the phone. Must be an awful place to work.

22 de julho de 2026
Opinião espontânea
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi David George,

We appreciate you taking the time to share your detailed feedback regarding your charity's experience. We understand your frustration with the repeated requests for information and the challenges you faced in communicating with us, especially given the critical nature of these demands for your organization.

We acknowledge the difficulties caused by the lack of clear communication channels and the inconsistencies in the information provided. We are reviewing the processes and communication methods related to anti-money laundering compliance to prevent similar situations for our customers. Your experience highlights areas where we need to improve our support and clarity. We are committed to ensuring our customers receive the respectful and efficient service they deserve.

Regards,
Lloyds

Classificada 1 em 5 estrelas

My partner has just tried to add me to…

My partner has just tried to add me to her business account with an additional card..

What an utter farce.

Card issued to business address in my name, but not added to internet banking account, cannot be controlled or managed by my business partner for levels and spend, apparently all my responsibility and yet PIN sent to business address.

My partner has been a Lloyds customer for over eleven years and has just received the worst customer service in Branch on a booked appointment and equally when escalating the matter as a complaint.

The bank staff were just not interested in finding solutions or taking ownership of a genuine problem and my partners business pays their wages!

Which is why will go elsewhere and take to media everywhere to let everyone know.



22 de julho de 2026
Opinião espontânea
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Dear Simon,

We are sorry to hear about the frustrating experience you and your partner have had with adding an additional cardholder to her business account. We have tried to reach out support you further with our trained business advisers.

We understand your disappointment regarding the card's functionality, the lack of control, and the poor customer service received both in the branch and when escalating the complaint.

We regret that our staff did not meet your expectations in finding solutions. We take your feedback very seriously and are committed to reviewing the issues you've highlighted to improve our services.

We appreciate you bringing this to our attention.

Regards
Lloyds

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais