I really appreciated Mel's patience and care in helping me set up my business account at Halifax Brighton. He explained everything and supported me well and I've come back to him each time to complete... Ver mais
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I really appreciated Mel's patience and care in helping me set up my business account at Halifax Brighton. He explained everything and supported me well and I've come back to him each time to complete... Ver mais
A empresa respondeu
Simple process using their business app to open my business account with no issues. The process was simple using their business app to submit my documents for verification and Face ID verifica... Ver mais
A empresa respondeu
It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... Ver mais
A empresa respondeu
My expirences with llods business banking is great because there are alot of scams online these days and other provider seems not to make customers aware of how to protect themselves. Lloyds will info... Ver mais
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My partner has just tried to add me to her business account with an additional card..
What an utter farce.
Card issued to business address in my name, but not added to internet banking account, cannot be controlled or managed by my business partner for levels and spend, apparently all my responsibility and yet PIN sent to business address.
My partner has been a Lloyds customer for over eleven years and has just received the worst customer service in Branch on a booked appointment and equally when escalating the matter as a complaint.
The bank staff were just not interested in finding solutions or taking ownership of a genuine problem and my partners business pays their wages!
Which is why will go elsewhere and take to media everywhere to let everyone know.

Resposta da Lloyds Business Accounts
Good communications and information about the progress.

Resposta da Lloyds Business Accounts
It's very comprehensive way of communication. Filling online forms were bit confusing however managed everything after studying them carefully.

Resposta da Lloyds Business Accounts
Such a poor service, time to leave this incompetent bank. Lloyds Business routinely block purchases despite assurances there are no blocks set. Even with verified payments, items are blocked - but they do not advise you. You have to wait for your item or service provider to inform you. This undermines reputation and confidence. This service is anti-business. AVOID.
Edit. I spoke to Fraud department. 30 mins on the call but they finally assured me all blocks had been removed from my card. 2 days later.. Amazon orders all cancelled as card still blocked. £8.50 a month for this awful service.
In addition, when they do phone, it comes through as a random UK number.. the type they also tell you not to answer. Why can't the online card verification be enough??

Resposta da Lloyds Business Accounts
Im happy with the experience and my company hopefully will do very well in a future

Resposta da Lloyds Business Accounts
Don’t use them , shut most of there banks down .
Due to a missed bounce back loan payment they shut all our accounts down and all we got was one tex .
Could not use our cards or make any payments . Told it could take 8 weeks to sort it out .
We are now in a mess as can’t make payments for new jobs which our customers have paid deposits in for . Missing order deadlines , this is not right at all. Please go to another bank .

Resposta da Lloyds Business Accounts
The application process was quick and straightforward. The staff were professional, helpful, and explained everything clearly. Thank you for the excellent service.

Resposta da Lloyds Business Accounts

Resposta da Lloyds Business Accounts
Excellent communication and understanding of our business needs

Resposta da Lloyds Business Accounts

Resposta da Lloyds Business Accounts
The whole process of setting up a new business account has proved to be super efficient and effective.

Resposta da Lloyds Business Accounts
Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds business account (my first) would turn the application around in 3 months.

Resposta da Lloyds Business Accounts
The application for the Business account for my Enterprise was seamless, despite taking considerable time to onboard the business, yet it was completed in an efficient way. Even i had the opportunity to get in touch with the onboarding team to communicate extra information which were essential for my business application.
It is my pleasure to do business with Lloyds Bank.

Resposta da Lloyds Business Accounts

Resposta da Lloyds Business Accounts
I wish I had a positive experience with Lloyds. It’s been 5 weeks since I applied for a business banking account. My business has been running for over 3 years and I wanted to switch to a high street bank for ease.
Within the first 7 days I was requested to upload further information, which I did. Since then I’ve had no further communication at all.
My last communication was an automated one on the 16/06/26 to say my application is taking longer than usual. I now cannot access the tracker at all.
I will now need to find an alternative bank after hearing nothing back from the accounts opening team despite them initially communicating with me via that email.
The tracker even said accounts take 4-8 days to open and if it had stated it would take in excess of a month I wouldn’t have applied in the first place.

Resposta da Lloyds Business Accounts
Staff members were friendly and helpful with the help we need.

Resposta da Lloyds Business Accounts
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