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LMC Cars LTD  Opiniões 

242
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant service from start to finish....I bought a 2021 Volkswagen Sharan for my wife's school run, and Ali Majid was fantastic throughout the whole purchase. The dealership is clean, well-organised... Ver mais

Classificada 5 em 5 estrelas

Great experience buying a car from Jengiz who had high levels of experience in the motoring world. He was friendly and provided assistance all the way helping me with admin after purchasing the car. I... Ver mais

Classificada 5 em 5 estrelas

I recently bought a Porsche Cayenne from LMC Cars and had a fantastic experience from start to finish. Jen was absolutely brilliant — friendly, professional, knowledgeable and made the whole proce... Ver mais

Classificada 1 em 5 estrelas

Do not use this company. They lie on their listings then refuse to communicate. They also falsified a FSH. I now have the proof and am taking them to court. I look forward to getting everyth... Ver mais

Informações sobre a empresa

  1. Concessionário de carros usados
  2. também em
  3. Concessionário auto

Escrito pela empresa

LMC Cars, also trading as London Motor Company, is a family-run used car dealership in North Ockendon, Upminster, Essex, established in 1980. We hold close to 400 vehicles in stock including Tesla, BMW, Mercedes-Benz, Audi, Land Rover, Kia and Volkswagen — from first cars and family hatchbacks to prestige, performance, electric and hybrid models. Every vehicle is hand-picked and prepared to a consistent standard before it goes on sale, with electric vehicles receiving a battery health check as part of that preparation. We offer flexible finance packages, accept part exchanges, and provide nationwide delivery. We are FCA regulated (FRN: 668759). We know a car purchase doesn't always end at the forecourt. If something isn't right after you've bought, call us on 01708 863247 or email sales@lmc-cars.co.uk and ask to speak to a manager. We would rather hear about it directly and put it right. Visit us at White Post Farm, Ockendon Road, North Ockendon, Upminster RM14 3PP, or browse our current stock online.

LMC Cars

Escrito pela empresa

The LMC Promise
At LMC Cars, we’re committed to delivering an exceptional experience from start to finish. Our promise to you: 🚗 Outstanding Customer Service – From your first enquiry to the moment you drive away, our friendly and knowledgeable team is here to support you every step of the way. 💷 Industry-Low Finance APRs – We work with trusted lenders to offer some of the lowest finance rates on the market, helping make your dream car more affordable. 🏆 Unbeatable Prices – We constantly price-check our vehicles to ensure you’re getting the best deal possible—without compromising on quality. We don’t just sell cars—we build lasting relationships. That’s the LMC difference.

Informações de contacto

LMC Cars ltd

Family Run Car Dealership with over 300 Cars

3,6

Aceitável

TrustScore: 3.5 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
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Respondeu a 8% das suas opiniões negativas

Geralmente responde em 14 horas

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3,6

Todas as opiniões

(242)

77 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing experience with lmc cars

Amazing experience with lmc cars. They helped me with fiannace and very happy with the results. The staff and managers were really helpful

13 de abril de 2025
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Resposta da LMC Cars LTD

Thank you for the lovely review! We're so glad to hear you had an amazing experience with us and that we could help with your finance needs. It's great to know our team and managers made a positive impression—your kind words mean a lot to us!

Classificada 5 em 5 estrelas

Brought my audi a5 from them a couple…

Brought my audi a5 from them a couple months back and very happy with the car, i was in a budget and manged to fit a warranty

7 de janeiro de 2025
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Resposta da LMC Cars LTD

Thank you for your review! We're so pleased to hear you're enjoying your Audi A5. It’s great we could help you stay within budget and still secure a warranty for peace of mind. If you need anything going forward, we’re always here to help!

Classificada 5 em 5 estrelas

Very professional sales team and excellent after sales experience

Have had 2cars from lmc staff are always polite and helpful

14 de abril de 2025
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Resposta da LMC Cars LTD

Thank you for your review! We're delighted to hear that you've enjoyed two cars from LMC and that our team has consistently provided friendly and helpful service. Your loyalty means a lot to us, and we're always here to assist with your automotive needs!

Classificada 5 em 5 estrelas

Very professional

Very professional, The best car buying experience I’ve ever had, would definitely recommend

2 de abril de 2025
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Resposta da LMC Cars LTD

Thank you so much for the fantastic review! We're thrilled to hear this was the best car buying experience you've had. We really appreciate the recommendation and are always here if you need anything in the future!








Classificada 5 em 5 estrelas

Absolutely exceptional customer…

Absolutely exceptional customer service. I was looked after from the first moment I walked in until I drove out with my new car. Will defo recommend!!

13 de março de 2025
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Resposta da LMC Cars LTD

Thank you for the amazing feedback! We're so pleased to hear you felt looked after every step of the way. Providing exceptional customer service is what we aim for, and it's great to know we delivered. Enjoy your new car, and thanks again for the recommendation!








Classificada 5 em 5 estrelas

Really impressed

Really impressed with the staff at LMC will definitely come back for my next car thank you!

12 de abril de 2025
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Resposta da LMC Cars LTD

Thank you for the great review! We're so glad to hear you were impressed with our team. It means a lot that you'd choose us again for your next car — we look forward to seeing you next time!








Classificada 1 em 5 estrelas

After having my car for 2-2.5 months…

After having my car for 2-2.5 months company comes with conclusion that the car is being misfuelled and is a user error. They take money from you for repairs and then when they can’t repair they put such false allegations on you that it’s a user error, etc. What they said to us was they are waiting for parts and then suddenly that the user error. Such a shame. They think they can fool their customers. I would never advise anyone to buy car from Lmc worst after sales service. They don’t pick up call even during office hours and don’t update properly. When I called they refused to give an update. Worst company to buy car from. They haven’t returned my car. I have been waiting since so long.

25 de dezembro de 2024
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Resposta da LMC Cars LTD

We’re sorry you feel this way, but we’d like to respond clearly and factually.

We’re unsure why you’ve chose to add another review rather than edit your original review and chosen to leave out key parts of the story in this version. To be absolutely clear, we have written proof from an independent garage confirming that the issue with your vehicle was caused by misfuelling. This is not a mechanical fault, and therefore not covered under warranty. So no—we are not telling lies.

We held the vehicle only because the symptoms you described could not be replicated or diagnosed at first. This was not due to a fault on our part, but rather because the real cause—misfuelling—only became clear after deeper investigation.

We also want to clarify that we answered your calls and provided consistent updates throughout. Where we do draw the line is what happened on one particular Friday evening, when you made over 20 phone calls after 8pm, well outside business hours. When asked respectfully to stop, you then continued to call a staff member’s personal phone from a blocked number, which is simply not acceptable.

Classificada 5 em 5 estrelas

Renault Captur

This morning we went to view a car at LMC Cars in Upminster.
The service was very professional, Ali the sales rep. was very knowledgeable of all that was asked rand about the add on extras that were available.
After a test run, we purchased the car and will collect later in the week
Thanks Ali, you made my day.

12 de abril de 2025
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Resposta da LMC Cars LTD

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that Ali was able to assist you so professionally.

We'll be sure to pass on your thanks to him — he’ll be delighted to know he made your day! We look forward to handing over your new car later this week and hope you enjoy every mile in it.

Thanks again for choosing LMC Cars!

Classificada 1 em 5 estrelas

Car was not very well cleaned inside…

Car was not very well cleaned inside plus it smelt horrible still trying to get rid of disgusting stink .Would I recommend I don't think so would I purchase another car from them definitely not all I can say is before parting with any money check the
vehicle out first on handover day
Parcel shelf was missing I did not notice until I got home only one key my problem by then was I had already paid for car so be careful and double check everything.

14 de março de 2025
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Resposta da LMC Cars LTD

We’re sorry to hear that you were not fully satisfied with your purchase and we appreciate you taking the time to leave feedback.

All our vehicles are professionally valeted prior to handover, but if the cleanliness or interior smell did not meet your expectations, we apologise. We would have been happy to address this at the time if it had been raised.

In regard to the missing parcel shelf and only receiving one key, we always advise customers to thoroughly inspect the vehicle on the day of handover and raise any concerns before finalising the sale. We try to ensure any items that come with the car are clearly shown at the time, but we understand things can be overlooked and we are always willing to help where we can.

We do encourage all customers to double-check everything prior to collection or delivery, and we’re happy to assist with any queries or checks needed beforehand.

Classificada 1 em 5 estrelas

Terrible after sales service

Terrible after sales service, no handbook, no cover for the estate car , no fuel when delivered promised full tank, no telephone calls returned all in all one star is generous, car was filthy inside when delivery.

3 de março de 2025
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Resposta da LMC Cars LTD

We're sorry to hear you're unhappy with your experience and would like to clarify a few points.

All of our vehicles go through a full valet before delivery, and we aim to hand over cars in clean condition. If there was an issue on delivery, we would have appreciated the opportunity to resolve it at the time.

In terms of fuel, handbooks, and accessories like boot covers—these are not guaranteed unless specifically stated or agreed as part of the deal. If you were promised a full tank and this wasn’t delivered, we apologise and would encourage you to contact us so we can look into it properly.

We take customer service seriously, and we’re sorry if you experienced any delay in returned calls. If you still require assistance, please don’t hesitate to get in touch during office hours on 01708 863247 or via sales@lmc-cars.co.uk.

Classificada 1 em 5 estrelas

Bought a car and THEN they told me it…

Bought a car and THEN they told me it had no boot cover. Stay away!

21 de fevereiro de 2025
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Resposta da LMC Cars LTD

We're sorry to hear you're disappointed, but we’d like to clarify that not all vehicles come with a parcel shelf or boot cover, and if it’s missing, we always aim to inform customers as soon as possible.

We encourage all customers to view and inspect the vehicle fully before purchase to ensure it meets expectations. If you’d raised this before completing the sale, we would have done our best to help.

Classificada 1 em 5 estrelas

Purchased a car and its a…

Purchased a car and its a disappointment! Do Not but to this company! After sales are useless! After they take your money they dont care anymore!

19 de fevereiro de 2025
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Resposta da LMC Cars LTD

We’re sorry to hear you were disappointed with your experience and would like to offer our sincere apologies.

Please note that at the time, our after-sales support was managed by an external company, and unfortunately, the service you received did not meet the standards we expect for our customers.

As a result of feedback like yours, we have since changed providers to ensure a much better experience going forward. We take all feedback seriously and are committed to continually improving our service.

If you’d like to speak with us directly or if there’s anything we can still assist you with, please contact us on 01708 863247 or via sales@lmc-cars.co.uk.

Classificada 5 em 5 estrelas

Great customer service

Great customer service, very efficient and excellent service. Mohamed gave me a lot of options and choice of cars. He helped me to make decisions, Mo helped me to search for a great rate of financing my car. Thank you Mo

30 de janeiro de 2025
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Resposta da LMC Cars LTD

Thank you so much for the great feedback! We’re really pleased to hear you had such a positive experience and that Mohamed was able to guide you through the process and find the right car and finance package for you.

We'll be sure to pass on your thanks to Mo — he’ll be thrilled to know he made a difference. We hope you enjoy your new car and look forward to seeing you again in the future!

— LMC Cars Ltd

Classificada 1 em 5 estrelas

Don’t buy from this place!!!!

Purchased a car through lmc, they were quick to take my deposit but had to wait over a week for the car to be delivered. When the car was delivered there was no locking nuts, no parcel shelf and I had a bold tyre. I contacted the after sales team straight away and they said they would return my call… still waiting for my call back 3 weeks later. When I made a complaint to the finance team about this, Ali contacted me and said that I would need to order the part and they will reimburse me. When I read other people’s reviews and how similar situation happened to them and that they are still waiting for their money back, I contacted them straight away and explained that I am not ordering the part and that they should, I was told they will order this part. I am still waiting 3 weeks later. I have now contacted the ombudsman to go further with my complaint

4 de janeiro de 2025
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Classificada 5 em 5 estrelas

Great customer service

Great customer service, very helpful and help find the best rate for your monthly, Explained everything about the car and show me more options before making up my mind.
Thank you to Mohammed (Mo)

30 de janeiro de 2025
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Resposta da LMC Cars LTD

Thank you for your kind words! We're delighted to hear that Mohammed (Mo) was able to assist you in finding the right car and the best finance option to suit your needs. It’s great to know he took the time to explain everything and explore all options with you.

We really appreciate your feedback and hope you enjoy your new car. If you ever need anything in the future, we’re here to help!

— LMC Cars Ltd

Classificada 5 em 5 estrelas

Car Supermarket purchases are a gamble. Overall a good buying experience and hopefully a reliable purchase??

Firstly may I say I am a Moderator on the Facebook group BIG MOTORING WORLD COMPLAINTS - UNOFFICIAL and also having a bad experience myself with BigMW I understand the lottery buying from a car supermarket can be! I did not read the bad reviews on here regarding this company so as not to bias my decisions when buying from them.

My sister was looking for a car and wanted a Toyota CH-R hybrid of which they had 3. When we arrived it was dark but the car seemed in decent condition and after a jump start my sister test drove it and was happy with it. It was the design specification with Sat-Nav and other extras in metallic black for £15,300 on a 2019. We arranged to pick the car up a few days later as it needed a new battery and a parcel shelf. After leaving a £500 deposit we were not told at the time that a £199 admin fee would be added to the total but as most places add this RIP off fee we let it go. On collection the car was bought round the front of the office and final payment was made by chip and pin. They also taxed the car at my sister's cost. Unfortunately there was no FULL SERVICE HISTORY? only a print out of 2 services the latter carried out by themselves. When we looked around the car in the daylight it did have a few minor marks and scuffs but we accepted it was a used car and she drove home.

Hopefully the used car lottery has been in her favor this time? The car drove home fine with no issues at all!!

The sales people we met were friendly. I made it clear I did not want a hard sell on any extras extended warranty, GardX etc and did not receive any.

My sister is over the moon with the car and as Toyota are a reliable make fingers crossed she will get many years of happy motoring!

I have now read the bad reviews.

We were never pressurized into leaving a 5* review as buyers at BigMW are in fact it was never mentioned.

24 de janeiro de 2025
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Resposta da LMC Cars LTD

Thank you for taking the time to share such a detailed and honest review.

We’re glad to hear that your sister is pleased with her Toyota CH-R and that the experience overall was a positive one. It's always reassuring to know when customers feel respected, especially when it comes to avoiding any high-pressure sales tactics — something we also strongly avoid at LMC Cars.

We understand the concerns many customers have when buying from larger car supermarkets or dealerships, which is why we always aim to be transparent, straightforward, and helpful throughout the buying process. If your sister ever needs anything in the future — from service advice to aftercare — we’re here to help.

We hope the car continues to run smoothly and gives her many happy miles on the road!

— LMC Cars Ltd

Classificada 5 em 5 estrelas

Thank you to Yusuf for his help today

Thank you to Yusuf for his help today. We got the car we wanted without fuss.

25 de janeiro de 2025
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Resposta da LMC Cars LTD

Thank you for the great feedback! We're really pleased to hear you got the car you wanted with no fuss. We'll be sure to pass on your thanks to Yusuf—he’ll be glad to know he made the process smooth and easy for you.

Enjoy your new car and we hope to see you again in the future!

Classificada 5 em 5 estrelas

Yusuf was amazing with us choosing the…

Yusuf was amazing with us choosing the car and helping to apply for the finance. He was constantly in touch giving us any updates and helping to finalise the process. Thanks Yusuf! You are a star! Karoline and Fernanda

14 de janeiro de 2025
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Resposta da LMC Cars LTD

Thank you for the great feedback! We're really pleased to hear you got the car you wanted with no fuss. We'll be sure to pass on your thanks to Yusuf—he’ll be glad to know he made the process smooth and easy for you.

Enjoy your new car and we hope to see you again in the future!

Classificada 5 em 5 estrelas

Very helpful staff

Mo was very helpful and knowledgeable, supplied us with a good, clean car, nothing was too much trouble.
Have used LMC for years and will continue to do so. Thanks again 😊

11 de janeiro de 2025
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Resposta da LMC Cars LTD

Thank you so much for your continued support and kind words! We're thrilled to hear that Mo was helpful, knowledgeable, and made the process smooth for you. It's always a pleasure to welcome returning customers, and we're so glad you've had another positive experience with us.

Enjoy your new car, and we look forward to seeing you again in the future! 😊

— LMC Cars Ltd

Classificada 1 em 5 estrelas

BUYER BEWARE

BUYER BEWARE: Do not buy from this Motor Dealership unless you fully check out the details of the car. After purchasing from this Dealership in July 2024, I found that the details of the car were not the same as the details that had been advertised. On asking, I was told that the Advertising Company were using a description for all that type of car and not designated to the car that I was buying. I found the sales person to be very helpful while selling the car, but after the sale, the Company were not as helpful, and I found out that I had not been told the complete truth about the car I had purchased. It seems what they say about not trusting a Car Sales Person is correct. I had some problems with my vehicle and really got no help from LMC, so I contacted my finance Company, which I must say is a good thing to do, at the end of the day, the Finance Company actually own the car until I pay them, and the Finance Company managed to get the answers that I could not, and helped me to get some money back for work I had to do on the car. When I purchased the car, I asked if anything went wrong could I go to a local garage, as LMC were 60 mile away from me, and I was told yes I could do that, but when something went wrong, they were demanding I take the car back to them for works to be done, going back on what they had told me originally. Please check your tyres when looking at a vehicle as 1 of mine should not even have been driven on and another was close behind it, but they are sprayed so look brand new when viewing. Look at the callipers too, mine were all rusted and I have had to have them cleaned down at extra cost to myself. LMC delivered my car to me after not letting me know that I could not purchase it on a Sunday, even though my finance was in place it could not be put through on a Sunday – Why could they not tell me this before I wasted a journey 60 mile going there and 60 mile back, plus having to get someone else to take me there and back, going on a Sunday? When the car was delivered, a friend noticed paint off on the roof – so, please check your roofs before buying. When I drove the car the next day, I noticed a dent in the door handle and a chip in the windscreen, all of which were not there on viewing on the Sunday (this is the money I paid out and my Finance Company retrieved back for me, after LMC refused to do anything unless I took the car back to them) I also asked the Sales person before buying (taking in to account that the sales person was driving the same car I was looking at) if the car had a chain or cambelt, of which I was told belt. On reflection, I wish I had checked myself as I have since found out it is a wet belt which a lot of garages will not touch and I have had to go to a main dealer to have replaced, (also at double the cost of a normal belt). PLEASE CHECK YOUR BELTS AS LMC WILL NOT TELL YOU.
I asked about servicing as the car was advertised with full service history and the Sales person quickly showed me the service history but this was quickly and after buying found out that the car had not had a full service since 2021, again, a cost to me. LMC said they had done an interim service, but after having to ask for the paperwork for this service (no stamp in the service book), could see all they had done was the oil and nothing else.
I may have been naïve when purchasing my car, so, PLEASE CHECK EVERYTHING CLOSELY, as LMC will not tell you the truth about your car.

14 de julho de 2024
Opinião espontânea

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