I called up in the morning looking into buying a Velocity tool bag. Mike answered the phone and was incredibly helpful and even though they were in the process of moving their warehouse he accommodate... Ver mais
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Leia as opiniões dos outros
The thing that I like about loadout is the fact its just a working class lad, who has a love of tools and the industry, but still manages to provide a high-quality service. The prices are competitive... Ver mais
Third time buying from here and it’s been nothing but a treat every time. Always fast at sending orders out and keeping you updated each step of the way. Would recommend anyone looking for new tools t... Ver mais
Great service from Loadout. Delivery on time. tracking available. Awesome product. Velocity tool cases are expensive but you are paying for a quality item that will last us for years..
Informações sobre a empresa
Escrito pela empresa
loadout is a supplier of specialist, trusted tools and equipment. With us you can build your loadout with best-in-class gear and tailor it to the way you work. We are trusted by 1000's of Tradespeople when it comes to hand tools, tool storage, test equipment and much more!
Informações de contacto
Registered Office, HP20 1BQ, Aylesbury, Reino Unido
- Support@loadout.shop
- loadout.shop
4,7
Excelente
405 opiniões
Sem histórico recente de solicitação de opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
promotional veto pro bag package
Ordered promotion veto pro bag, was hoping to receive my order within few days but took 4-5 weeks. Needed to ring for constant updates and was told there was a delayed due to product being sold out but this wasn’t noted online at Time of purchase. I did have a apology and free gift but i was in need of a tool bag ASAP this is why i ordered for the next day delivery. Product is top quality so thank you.
30 de março de 2023
Resposta da loadout
Hi Ryhs,
Thanks for your review and sorry again for the delay due to the bag falling out of stock during the promo, we have put stuff in place to make sure back orders are limited and made clear when they happen, sorry about how your order was effected.
I’m glad you’re happy with the the bags and thanks again for your patience.
Kind regards,
Mike
Great service from Loadout
Great service from Loadout. Delivery on time. tracking available. Awesome product. Velocity tool cases are expensive but you are paying for a quality item that will last us for years..
5 de abril de 2023
Item came quickly ,absolutely no…
Item came quickly ,absolutely no problem with the seller ,definitely use them again .
4 de abril de 2023
Very happy with product and was…
Very happy with product and was distributed very quickly, will defiantly use again
4 de abril de 2023
Price was good but the delivery was…
Price was good but the delivery was shocking. It said 1 working day but it came 8 days later.
3 de abril de 2023
Resposta da loadout
Hi David,
Sorry that we let you down! We normally offer an exceptional 24hr or 48hr service.
We have moved warehouse over the bank holiday weekend which has been chaotic to say the least, this while no excuse has lead to a delay in getting order delivered and was only made worse by the bank holiday weekend.
We sincerely apologise and assure you this will not happen again.
Kind regards,
Mike
Everything you need all in one place
Everything you need all in one place, Great prices and super service. I will be coming back. Cheers guys.
2 de abril de 2023
Good price
Good price, easy to deal with and posted quickly, will definitely use again
24 de março de 2023
great company good prices quick delivery
24 de março de 2023
Excellent service and good delivery 👍
14 de março de 2023
Can't believe how quickly it got here
Can't believe how quickly it got here. Even turned up a day earlier than I expected
3 de março de 2023
Just an overall great experience easy…
Just an overall great experience easy and smooth website layout and straight forward interface to find what I wanted
20 de março de 2023
One of the best company’s I’ve used to…
One of the best company’s I’ve used to get a lot of tools from highly recommended
13 de março de 2023
Prompt service
16 de março de 2023
Veto Pro Pac Toolbag
I would highly recommend Loadout. Quick and well packaged DPD delivery. Excellent communication. Friendly service.
2 de março de 2023
Veto pro pac
Ordered a veto pro pac on the spring promotion on a Thursday to receive before the next working week, didn't hear anything for half a week before getting told there would be a "few days delay" I've now been told 7 days later that they won't be send out till April, fair enough if there's a delay for whatever reason but it's taken a week to be told about it, poor service, don't sell items that you don't have...
15 de março de 2023
Opinião espontânea
Resposta da loadout
Hi Callum, I can see from our system that you ordered Thursday the 9th and on Friday the 10th we emailed you to let you know that although your order is on a next day service we need a couple of extra days to fulfil VETO orders due to the current order volume with the VETO promo, as per our shipping policy.
The delay is due to us reaching the maximum capacity of the DPD vans sent each day and at the moment is out of our cotnrol.
We did have the item in stock and also had more coming in but unfortunatley a shipping container has been delayed at customs unexpectedly which has caused issues with the particular product you ordered, this hasn't happened to us before and therefore we haven't had to deal with a unexpected delay like this, you where notified about this as soon as possible and we are sending out a free gift as a gesture of good will as per our email sent today.
We are extremely sorry for the delay and inconvenience caused by extended wait time, i can see that you have chosen to still wait for your order and we will keep you updated in the meantime.
Kind regards,
Mike.
Great experience with Loadout very…
Great experience with Loadout very quick turnaround. Quality products and seems like a great guy to do business with
2 de março de 2023
Excellent
Good comms, competitive pricing, quick delivery, great product, great service
1 de março de 2023
Great service as always
Great service as always, highly recommended!
You order the tools within a couple of days there with you.
Hassle free
28 de fevereiro de 2023
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