loans.com.au Opiniões 73

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brent and Lee were fantastic to work with throughout our SMSF loan process. He was knowledgeable, responsive, and made everything easy to understand from start to finish. His professionalism and atten... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When I thought I was not going to be able to purchase a new property, loans.com.au came to the rescue. Every person I spoke to was professional, polite and friendly. I had lots of questions and so... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased a commercial property through our SMSF. This is a complicated process, plus I didn't use a broker. Staff at loans.com.au provided excellent service, were proactive in informing me, via ph... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I just wanted to take a moment to sincerely thank you for making my car loan such a smooth and stress-free experience. From start to finish, your professionalism, prompt communication, and wi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Empresa de finanças e empréstimos para carros
  3. Corrector financeiro
  4. Consultor financeiro
  5. Agência de empréstimos
  6. Corrector hipotecário

Escrito pela empresa

loans.com.au offers you a smarter way to get your home loans and car loans settled. One of Australia's leading online lenders. Apply now. 


Informações de contacto

  • Eagle Street 123, 4000, Brisbane City, Austrália

  • loans.com.au

4,5

Excelente

TrustScore: 4.5 em 5

73 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Kimberley and Lee were attentive and responsive

Kimberley and Lee were attentive and responsive. Process was hassle free. :)

30 de junho de 2026
Opinião espontânea
logótipo da loans.com.au

Resposta da loans.com.au

Hi Ash, thank you for the great review. It’s good to hear the loan process was hassle free, with attentive and responsive support making everything easy to manage with loans.com.au.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Unbeatable Service

I just wanted to take a moment to sincerely thank you for making my car loan such a smooth and stress-free experience.

From start to finish, your professionalism, prompt communication, and willingness to help made the entire process incredibly easy. It was, without a doubt, the best car loan experience I've ever had.

I truly appreciated how quickly everything was handled and how informed I was throughout the process. Your excellent customer service made a significant difference, and I couldn't be happier with the outcome.

Thank you again Emira, Annie and Mikaela, for all your assistance. I will certainly recommend your services to family and friends and look forward to working with you again in the future.

30 de junho de 2026
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Resposta da loans.com.au

Hi Brendon, thank you for the fantastic review. We're glad the smooth, stress free process with prompt communication and consistent updates makes all the difference. Looking forward to assisting you again with your loan needs in the future.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Great service from my first enquiry to…

Great service from my first enquiry to settlement. Everything was handled efficiently and the whole mortgage application process was very easy. Would highly recommend loans.com

19 de junho de 2026
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Resposta da loans.com.au

Hi Linda, thank you for the great feedback. It’s good to hear everything was handled efficiently from first enquiry through to settlement, making the loan process easy with loans.com.au.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

SMSF Lending

Brent and Lee were fantastic to work with throughout our SMSF loan process. He was knowledgeable, responsive, and made everything easy to understand from start to finish. His professionalism and attention to detail gave us great confidence, and he always went the extra mile to ensure things ran smoothly. We really appreciated his support and would highly recommend him to anyone needing help with an SMSF loan.

26 de junho de 2026
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Resposta da loans.com.au

Hi S Gorijala, thank you for the wonderful review. Navigating an SMSF loan can be complex, so it’s great to hear the process felt clear, well supported, and easy to follow from start to finish with loans.com.au
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

I had an excellent experience with…

I had an excellent experience with loan.com.au when financing my Ford Platinum. From the initial application to the final approval, the process was smooth, transparent, and hassle-free. Ai Chin and Ann were super helpful and kept me updated at every stage of the loan.

They were professional, responsive, and took the time to explain all the loan options available to me. They worked hard to secure a competitive rate and made sure I understood every step of the financing process. Their communication was clear, and they kept me informed throughout the entire journey.

I highly recommend this loan provider to anyone looking for reliable, efficient, and customer-focused vehicle financing services.

19 de junho de 2026
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Resposta da loans.com.au

Hi Shaheer, thank you so much for the wonderful and detailed review. Your review just sums up everything we thrive to be! Glad to know that the smooth process, clear communication, and quick turnaround made a real difference when financing your vehicle with loans.com.au. We appreciate your recommendation and support!
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Great experience and smooth process

Rena was absolutely fantastic throughout the whole process and helped everything go smoothly from our first conversation to settlement. The process was relatively easy and I had my new car in no time.

14 de junho de 2026
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Resposta da loans.com.au

Hi Tessa, thank you for the great review. It’s good to hear the process felt smooth from start to finish and that everything came together quickly for your new car with loans.com.au. We appreciate your support and recommendation.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Just when I didn't think it would be possible

When I thought I was not going to be able to purchase a new property, loans.com.au came to the rescue.
Every person I spoke to was professional, polite and friendly. I had lots of questions and some technical issues but the team were able to resolve most of them or suggest a work around.
I wouldn't hesitate to recommend this team if my friends or family are ever considering a home loan.
Just reach out, start a conversation because you never know where it will go.

22 de junho de 2026
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Resposta da loans.com.au

Hi Kelly, thank you for sharing your experience. It’s great to hear the team was able to support you when things felt uncertain and help you move forward with your property plans through loans.com.au. We appreciate your recommendation and your encouraging words.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Great team and excellent service

Great team and very friendly. It's been a wonderful experience dealing with Loans.com in the past, so it motivates me to go back to them for good service and professionalism. Very thorough and easy to deal with. The process is very easy to follow from start to finish without any hassle. Keep up the good work team.

17 de junho de 2026
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Resposta da loans.com.au

Hi Zeenathul, thank you for the wonderful feedback. It’s great to hear you’ve consistently had a positive experience, with friendly service, a thorough process, and everything running smoothly from start to finish with loans.com.au. We truly appreciate your continued support.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Loan for Commercial property purchase through SMSF

I purchased a commercial property through our SMSF. This is a complicated process, plus I didn't use a broker. Staff at loans.com.au provided excellent service, were proactive in informing me, via phone, of the steps needed and where everything was up to, and the online tracker worked really well too. loans.com.au have specialist expertise in this particular type of purchase. Turn around from contract exchange to final approval of the loan was around 10 business days.

14 de maio de 2026
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Resposta da loans.com.au

Hi David, thank you for the detailed review. It’s great to hear the complexity of an SMSF commercial property loan was handled smoothly by our team at loans.com.au , with clear step by step guidance, proactive updates, and a user friendly onTrack app. We really appreciate your recommendation and support.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Very helpful and prompt through the…

Very helpful and prompt through the whole process. Very friendly and caring. Made me feel comfortable. Very easy app to use making providing the information required simple.

19 de junho de 2026
Opinião espontânea
logótipo da loans.com.au

Resposta da loans.com.au

Hi Jenny, thank you for the lovely review. Really pleased to hear you felt supported and comfortable throughout the process, and that the onTrack app made it easy to provide your information with loans.com.au.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Laura Was Spot On – Professional, Efficient and Highly Recommended

Laura at loans.com.au was excellent in understanding our requirements and helping us secure the most suitable loan and interest rate for our needs. She was professional, responsive, and guided us through the entire process with clarity and transparency. The application process was quick, straightforward, and cost-effective, making the overall experience smooth and stress-free. We truly appreciated her support and would highly recommend her services to anyone looking for a home loan.

15 de junho de 2026
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logótipo da loans.com.au

Resposta da loans.com.au

Hi PJ, thank you for the fantastic review. Sounds like the process was straightforward and well supported, with clear communication and a loan option that meets your needs. We appreciate you choosing loans.com.au and taking the time to leave this review.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Very friendly and informative and very…

Very friendly and informative and very thorough.

15 de junho de 2026
Opinião espontânea
logótipo da loans.com.au

Resposta da loans.com.au

Hi Tsin, thank you for sharing your experience with loans.com.au. Glad that you're satisfied with our service!
Regards,
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Excellent service again for a returning customer!

Everything was easy from start to finish! Ai Chi and Trina were awesome. I will happily recommend loans.com.au to others and I'll use them again in the future. Thank you.

11 de junho de 2026
Opinião espontânea
logótipo da loans.com.au

Resposta da loans.com.au

Hi there, thank you for your continued support and for choosing loans.com.au again. It’s great to hear everything felt easy from start to finish!
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Exceeded expectations

The Loans team were amazing to deal with, Rena & Annie were super efficient, easy to reach and always happy to answer any questions. The whole process went smoothly and not stressful at all and the portal was really easy to use. Would 10/10 recommend!

9 de junho de 2026
Opinião espontânea
logótipo da loans.com.au

Resposta da loans.com.au

Hi Jessie, thank you for the fantastic review. It’s great to hear the process exceeded expectations, with smooth communication, easy access to support, and a user friendly portal making everything stress free with loans.com.au. We really appreciate your recommendation.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Very efficient

Very efficient, very friendly and achieve the outcomes with no fuss. Highly professional and I will be recommending them to my friends.

1 de junho de 2026
Opinião espontânea
logótipo da loans.com.au

Resposta da loans.com.au

Hi Patrick, it’s good to hear the process was efficient, friendly, and delivered the outcome you were after without any fuss. Thank you for trusting us!
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Great Service & Interest Rates

I was surprised at how quick and easy the whole process was. Received a response from a team member within one day at each step of the process. From getting a pre-approval, to receiving a response once the purchase contract was submitted. Loans.com.au offered great service, the best interest rate and borrowing limit. Fully recommended to everyone.

29 de maio de 2026
Opinião espontânea
logótipo da loans.com.au

Resposta da loans.com.au

Hi Joe, thank you for your kind words! It’s awesome to hear the whole process was quick and easy, with consistent updates, and that the rates and borrowing limits stood out for you. We really appreciate your recommendation of loans.com.au.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Fast response on queries

Fast response on queries, committed to a positive outcome, great follow up, good workflow tools.

2 de junho de 2026
Opinião espontânea
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Resposta da loans.com.au

Hi Ian, it’s good to hear your queries were handled quickly, with great follow up and workflow experience with loans.com.au. We appreciate your support and recommendation.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

New car loan

This is the second time I borrowed loan to buy a car. Very seamless process and excellent rate. Highly recommended if you are after any sort of loans with hassle free processing and top rate that can beat all other financial institutions.

28 de maio de 2026
Opinião espontânea
logótipo da loans.com.au

Resposta da loans.com.au

Hi Puskar, thank you so much for your kind words! It’s excellent to hear your second car loan experience was seamless, with strong rates and a hassle free process that stood out when compared to other lenders. We appreciate your recommendation and continued support of loans.com.au.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

Great team looking after my loan

Great team looking after my loan. I shopped around a fair bit and found them to be the most competitive. Will definitely use again in the future.

1 de junho de 2026
Opinião espontânea
logótipo da loans.com.au

Resposta da loans.com.au

Hi Ash, thank you for the great feedback. It’s excellent to hear you found us to be the most competitive amongst others. We appreciate you planning to return to loans.com.au in the future.
Thank you
Vellin from loans.com.au

Classificada 5 em 5 estrelas

The loan manager Jasmine was excellent…

The loan manager Jasmine was excellent at her job very professional and precise with required information very efficient , well equipped with required documentation and qualified

8 de abril de 2026
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logótipo da loans.com.au

Resposta da loans.com.au

Hi Tony, thank you for the great review. It’s good to hear the process was handled efficiently and professionally, with clear guidance and a smooth experience throughout your loan with loans.com.au. We appreciate your support!
Thank you
Vellin from loans.com.au

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