Brent and Lee were fantastic to work with throughout our SMSF loan process. He was knowledgeable, responsive, and made everything easy to understand from start to finish. His professionalism and atten... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
When I thought I was not going to be able to purchase a new property, loans.com.au came to the rescue. Every person I spoke to was professional, polite and friendly. I had lots of questions and so... Ver mais
A empresa respondeu
I purchased a commercial property through our SMSF. This is a complicated process, plus I didn't use a broker. Staff at loans.com.au provided excellent service, were proactive in informing me, via ph... Ver mais
A empresa respondeu
I just wanted to take a moment to sincerely thank you for making my car loan such a smooth and stress-free experience. From start to finish, your professionalism, prompt communication, and wi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviços financeiros não bancários
- Empresa de finanças e empréstimos para carros
- Corrector financeiro
- Consultor financeiro
- Agência de empréstimos
- Corrector hipotecário
Escrito pela empresa
loans.com.au offers you a smarter way to get your home loans and car loans settled. One of Australia's leading online lenders. Apply now.
Informações de contacto
Eagle Street 123, 4000, Brisbane City, Austrália
- loans.com.au
4,5
Excelente
73 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best SMSF loan rates with an easy application process
From the first phone call with Jasmine through to final approval the whole process was easy. Friendly and helpful advice along the way with any questions answered quickly. The online portal was straightforward to use allowing all the required documents to be uploaded and any comments/queries attached. The SMSF loan rate is excellent with very minimal application and ongoing fees unlike other lenders in the market. All in all we were extremely happy and would recommend to anyone looking around for a home loan.
1 de junho de 2026
Opinião espontânea
Resposta da loans.com.au
Thank you for the fantastic review, David and Michelle. It’s great to hear the simple SMSF loan process at loans.com.au made a difference for you, along with clear communication and an easy to use OnTrack portal. It’s also great to know the strong rates and minimal fees stood out.
Thank you
Vellin from loans.com.au
The whole process was seamless
The whole process was seamless. I was provided excellent customer service and was well informed throughout the transaction. I would highly recommend loans.com.au to anyone considering a home loan with them.
28 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Russell, thank you for the great review. It’s good to hear the process felt seamless, with clear communication and strong customer service throughout your home loan journey with loans.com.au. We really appreciate you recommending us to others.
Thank you
Vellin from loans.com.au
Good Experience working with the team
It was a pleasure working with Rena. She was very helpful and provided all the information I needed to update the loan details.
I was also very impressed with the loans.com.au website portal. It was easy to use and made the process much smoother.
28 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Shradra, thank you for the great review. It’s good to hear the support was helpful and informative, and that the onTrack portal made updating loan details easy with loans.com.au. Thank you for trusting us with your loans!
Thank you
Vellin from loans.com.au
Both Helen and Tiffany were really…
Both Helen and Tiffany were really good,they were informative and very approachable always there to assist or help.they were also realistic and transparent wit nothing hidden.
7 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Kez, thanks for taking the time to leave a review. It’s great to hear the support by loans.com.au team were informative and transparent. We know clear communication makes a real difference throughout the loan process. Thank you for your support!
Thank you
Vellin from loans.com.au
Very happy with the team from loans.com
Very happy with the team from loans.com
Loaded me on to a app,
App prompted few documents for me to upload then rest was history.. highly recommend.
27 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Ken, thanks for taking the time to leave a review. It’s great to hear the onTrack app made uploading documents simple and helped keep everything moving smoothly throughout your loan process with loans.com.au. Thanks for your support!
Thank you
Vellin from loans.com.au
fAR TOO LONG
fAR TOO LONG - SENT INFO PREVIOUSLY, NEEDED TO SEND AGAIN
26 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Rodney, we’re so sorry to hear how frustrating it was having to resend information. We’d like to understand what went wrong and see how we can improve, may you please email customerrelations@loans.com.au with your full name, customer reference, and contact number so we can look into this for you.
Regards,
Vellin from loans.com.au
Awesome service
Kirby Smith was awesome this was my second car loan and was made very easy by the great follow up by Kirby and the team.
12 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Rodney, thanks for the great review. It’s good to hear your second car loan was straightforward and well supported. We appreciate you choosing loans.com.au and taking the time to share your experience.
Thank you
Vellin from loans.com.au
Customer Service and Digital capability was excellent
The level of engagement and frequency of updates throughout the process was excellent. The staff were informative, understanding and supportive. They took time to ensure we understood each stage and what was required from us. Loved onTrack and the ease of use.
18 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Bec, thank you for the lovely feedback. It’s great to hear the regular updates and clear guidance made the process easy to follow, along with the ease of use of our onTrack app. Thank you for supporting loans.com.au
Thank you
Vellin from loans.com.au
Andrew provided amazing assistance and…
Andrew provided amazing assistance and advice during the process of gaining loan approval. Online processes are good until you need help to navigate certain issues, so it was this support that made all the difference because he kept in contact and checked that things were moving along well.
18 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Natasha, thank you for the great review. Having clear guidance, regular check ins, and support when navigating the online steps clearly made a real difference for you, and it’s great that this came through in your experience with loans.com.au.
Thank you
Vellin from loans.com.au
would like to sincerely thank Sharon
would like to sincerely thank Sharon, the Lending Manager, for her step-by-step guidance throughout the entire process. She explored different options and worked very hard to help me get my loan approved.
Sharon treated my home loan as if it were her own, showing genuine care, dedication, and professionalism at every stage. Her support, clear communication, and commitment made the whole experience much easier and less stressful.
I truly appreciate all her help and highly recommend loans.com.au services.
20 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Suhsrit, it’s great to hear you felt well guided throughout your home loan journey and that the support and communication helped make the experience less stressful. At loans.com.au, we focus on exploring the right options and providing clear, dedicated support from start to finish.
Thank you
Vellin from loans.com.au
2nd successful loan application. Very helpful team.
My experience with loans.com.au has been my second successful home loan experience.
My loan manager this time was Sonya, and she was very helpful and a pleasure to deal with. Others members that I dealt with that I have been pleased with are liam, and Lee.
On my previous application Laura was extremely helpful as well. Overall the team at loans.com.au have been great to deal with.
19 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi James, thank you for the great feedback and for choosing loans.com.au again. It’s great to hear your second home loan experience was just as positive, with helpful support and clear guidance throughout the process. We appreciate your continued trust and support.
Thank you
Vellin from loans.com.au
Clear and informative process
The team were so helpful in securing a loan for a car. I received a call 20 seconds after completely my online application and was swiftly run through the next steps and received pre-approval on the same day.
Every person I spoke to was really clear and informative. It was overall a very easy process to secure a loan for my new car.
18 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi Ellen, thanks so much for your review. It’s great to hear how quickly things moved from your application through to same day pre approval. That fast response and simple process is exactly what loans.com.au aims to deliver!
Thank you
Vellin from loans.com.au
Good old fashioned service with a high tech edge.
Fanny & Phillip were terrific from start to finish. They explained everything and nothing was too much trouble. If you want genuine service and a transparent application process look no farther than loans.com.au.
15 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Thank you so much for your kind words and for taking the time to share your experience.
We’re thrilled to hear that Fanny and Phillip provided such great support and made the process clear and easy for you from start to finish. Delivering genuine service alongside a seamless, transparent experience is exactly what we strive for, so it’s wonderful to know that came through.
We really appreciate your recommendation and your trust in loans.com.au.
Highly Recommend
Loans.com.au was recommended to us from a friend who had a seamless experience themselves. So grateful for the recommendation as the application process was efficient and timely. Great service from Kimberly and Tiffany during the entire process!
14 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Thank you so much for your kind feedback! We’re glad a friend recommended us and even more pleased to hear your experience lived up to it. It’s great to know the process was efficient and timely, and that Kimberley and Tiffany provided excellent support throughout. We’ll be sure to pass on your kind words - thanks again for choosing loans.com.au
Amazing !!!
Kimberley and the team have been amazing from start to finish. We will definately refer them to our family and friends. We greatly appreciate it. Thank you once again.
13 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Thank you so much for your amazing feedback! We’re delighted to hear that Kimberley and the team provided such a great experience from start to finish. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We’ll be sure to pass your kind words on to Kimberley and the team, thank you for choosing loans.com.au
Brent was super helpful
Brent was super helpful through the whole loan application process. The online portal works really well and was simple to use. I received responses very quickly from the message function.
12 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Thank you for your great feedback! We’re so pleased to hear Brent was able to support you throughout the process and that you found our online portal simple and easy to use. It’s also great to know you received quick responses via the messaging feature. We’ll be sure to pass your kind words on to Brent - thanks again for sharing your experience!
Andrew Whelan was fantastic
Andrew Whelan was fantastic. It was a pleasure dealing with him and he went out of his way to assist me throughout the entire process
4 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Hi dafdouf, thank you for sharing your recent loans.com.au experience. It’s wonderful to know you're really happy with the support received throughout your loan journey. We appreciate your feedback.
Thank you
Ash from loans.com.au
Excellent Service
Loans.com.au has simple and efficient car loan application process. Application to settlement was a breeze with loan officers were readily available for any queries or assistance. Thank you and keep up your good work. Highly recommended.
8 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Thank you so much for the wonderful feedback and recommendation. We’re thrilled to hear you found our car loan application process simple and efficient, and that our loan officers were there to support you every step of the way. We really appreciate you taking the time to share your experience and will be sure to pass your kind words on to the team.
Very good experience
Very good experience. Every step is easy and full of information.
8 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Thank you for your feedback! We’re really pleased to hear you had a very good experience and found each step easy and informative. Providing clear information and a smooth process is important to us, so it’s great to know we delivered. We appreciate you taking the time to share your experience.
The experience was made easy and laura…
The experience was made easy and laura was amazing the whole way through.
11 de maio de 2026
Opinião espontânea
Resposta da loans.com.au
Thank you for sharing your experience! We’re so glad to hear the process was easy and that Laura supported you so well throughout. She’ll be thrilled to hear your kind words. We really appreciate you taking the time to leave a review.
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