Lodge Brothers (Funerals) Ltd Opiniões 

Regarding my mother Violet May Woolveridge 26/10/26
interred by Lodge Brothers at Borough Cemetery Richmond upon Thames, 23 October 2023.
My mothers presentation was poor and shoddy in the chapel, asked to bring in clothes but on seeing her only the top half of her was showing, she looked scrunched up in the coffin, hair unwashed, i know because i know what her hair looks like clean, too much wax on her mouth i could not apply lipstick that was offered. The celebrant was told of my requirements which were not fulfilled to my request, and i had a phone call from the Thames Ditton branch days before the service about music that the celebrant should have dealt with, the undertakers were first class, i believe the head undertaker was Paul.

Susi was extremely caring and considerate when we met and helped us through a difficult emotional time. She explained to us in detail what services were available and was so helpful Everything was so well organized The guys on the day of the funeral were kind and respectful of our needs. Thank you so much

Excellent service, kind and polite staff. Guided me through the process of my Uncles funeral with no problems.
Thankyou.

Simply excellent. They undertake the entire process with compassion and thoroughness. I was absolutely confident that matters were being taken care of and they were to a very high standard.

From start to finish.
All the gentleman were lovely, from the time there got to mum's house , then the church, then to the cemetery James was very helpful.
Tracey was very helpful from when i walked into her office, lovely lady.
I thank them very much.

I can’t recommend this company enough Angela was absolutely brilliant all the way through the process and Paul on the day of the funeral was so attentive

Good local company

In times of desperation when my mom was dying , I was confused, worried and emotionally drained
as soon as I entered your Sunbury branch and spoke to Mia, I felt as if a mountain has been shifted off my shoulders
The calm, professional, knowledgeable and empathetic attitude and reassurance that there will be no problems
Ready to contact and arrange things on my behalf (cemetery, council and all)
When it happened I had this trust already established and everything went to plan very sleek operation on the dot everything was taken care of even the smallest detail
Also after that with the monorail plans same smooth and sleek operation from your branch in Ashford
I really appreciate the respect and humanity and the perfect service that you provided
Thank you all for your brilliant service
May God bless you all

From the first phone call to the funeral service itself we were treated kindly and professionally by the staff at Lodge Brothers. Shannen in the Esher branch gently explained everything to us and guided us through every step of the process. The staff who collected my husband and those we met on the day of the funeral were all very compassionate and did everything they could to make things easier for us. I have no hesitation in recommending Lodge Brothers.

Staff very professional and given privacy at all times. All staff very supported and a team effort.

A first class company and first class service. I have been associated with Lodges for many years and would not go anywhere else for such services.

The care and attention was special at a diffcult time

From the initial call to picking up Dad’s ashes the service provided by Chris and everyone at Lodge Brothers was sensitive, compassionate and super efficient. At a sad and distressing we felt that we were in very capable hands.

Jo’s compassion and kindness made all the difference to us as a family. She guided us through the planning, helping us to make informed choices at every stage.
The staff on the day were also wonderful. Chris spoke with me beforehand and worked hard to ensure the day went just as we wanted it to. Our driver made us feel at ease and was kind enough to laugh at our very bad jokes.
I cannot recommend Lodge Brothers highly enough. Thank you so much Jo and everyone from Lodge Brothers.

Rob and everyone at Lodge Brothers were so kind, patient and so respectful of our mother/wife. We are so glad we choose Lodge Brothers as they remind us there is ethnics and care through tough times even though it is a business.

Very helpful from the beginning and put us at ease with dealing with the arrangements and explaining what had to be done. The staff at the funeral were very professional and very helpful, and made the day run smoothly. Thank you to the whole team !

Thank you Lodge Brothers.
I can’t thank Zoe enough for her kindness her patience and time.

Lodge Brothers, It is clear to me that my Trust Pilot account has been hacked by Mr Adrian Richard Lindsay, 53, a Divorced, failed IT Director of a failed IT Company, (Proverb Solutions Limited, Lodge Lane, Colliers Row, Romford) and the wholly abhorrent Lorraine Francis of (Lorraine Francis Solicitors, The Heights, Weybridge, Surrey) a wholly despicable and abhorrent solicitor, with absolutely no dignity and respect for my deceased parents.
Lorraine Francis (solicitor) has done nothing but to frustrate and delay the probate process, continuing to be obstructive towards my solicitor, abhorrent and despicable & completely deluded, like her severely depressed client to send me malicious communications on the 20th July 2026, the 2nd Anniversary of my Mother's funeral. I have no doubt that Adrian Lindsay incited Lorraine Francis to send this malicious communication on the Anniversary of my Mother's funeral. Their behaviour is despicable and appauling towards me and my parents.
Because of her conduct, I cannot see Lorraine Francis continuing to work in her position as a solicitor.

Lodge Brothers, The Review which I posted in 2024, and my response to your reply will never be removed by me under ANY circumstances after the way Lodge Brothers Funeral Directors treated me in June and July of 2024, so you and your client Mr Adrian Richard Lindsay (Proverb Solutions) will need to accept this review, however distressing and uncomfortable it remains for you and your client to read.
Lodge Brothers, make sure you never treat a Spouse of a deceased in a way that stops them from attending their Parent's Funeral. To do this in the future would be disgusting and Wholly Unprofessional of you to treat a person in this way.
Lodge Brothers and Adrian Lindsay need to understand that any tactics that you and he use to attempt to embarass or humilate me to withdraw my 2024 review will continue to fail...Sticks and Stones, Lodge Brothers.
You should be aware that legal action is in process against your client.
He is suffering from the guilt which he will be struggling to cope with, which I have no doubt has left him with severe guilt and depression. He will have to seek help to deal with how he continues to feel. Unfortunately for him I doubt that he will ever get over his guilt and severe depression, which will probably remain for him for however long he manages to recover, if he recovers.
It seems that his way of dealing with his depression is to, get a doctor to send me a death message of "Very, Very Bad News" then attempting to stop me from attending a funeral, harassing me by sending communication to my probate solicitor via Lorraine Francis, his solicitor (Lorraine Francis Solicitors) recently on the 20th July 2026, and causing conflict and dispute with my probate solicitor since 22nd April 2026 and having absolutely no respect for my deceased parents.

I am convinced that Lorraine Francis, as abhorrent as she continues to be will cease to remain in this profession in the future, as her conduct is wholly unprofessional, and falls well below of what is expected of soilicitor. She has been reported to the SRA.

Adrian Lindsay's actions since December 2009 are not of my doing. He struggled to support himself, relying on our Elderly parents, in their 70s to mortgage Lodge Lane until 2014, hence Adrian Lindsay's guilt and state of mind.
Lodge Brothers, I note that you have other/recent 1 star reviews from other clients since my review in 2024.

Your client's solicitor is continually trying to provoke me, so you could contact Lorraine Francis via Adrian Lindsay so that I won't have to add more to this review. Although I have no doubt that she will be viewing this review.
Lorraine Francis (Lorraine Francis Solicitors) from Weybridge, Surrey, has continued to harass me following the death of my parents, 29th December 2022 and 7th June 2024.
Lorraine Francis has also continued to dispute costs and is causing the Administration of my parent's estate to become a painful and drawn out experience for me. I am in the process of having Lorraine Francis removed from being involved in the administration of my parent's estate. I understand that her client, Adrian Richard Lindsay is disgruntled and that I am entitled to our parent's estate but under UK Law as there is no Will in place he cannot with his deluded state of mind continue to do as he wants, and then send me unwanted communication via Lorraine Francis on the 20th July 2026 to cause me distress and insult. Lorraine Francis has no dignity and should not be a solicitor, There should be no need for me to add anything further to this review. If Lodge Brothers had not treated me in the way you did up to the date of 18th July 2024 then the review which I have had to submit could have been easily avoided by Lodge Brothers.

Our parents memorial is simple, yet beautiful. Thank you so much.

Lodge Brothers can be relied upon to provide a high quality service with care and integrity. Their guidance and compassionate approach are invaluable at a time when it is most needed.