Underwear took longer than expected to arrive. It took quite a number of washes to get rid of the black dye. Would love to see this underwear in lighter colours. I used the extra layer at night. N... Ver mais
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Leia as opiniões dos outros
I got some things in their buy 1 get 1 free sale for rebranding. While the styles are comfy and generally they seem decent company, the underwear is ranked number 3 out of the 3 brands I’ve bought p... Ver mais
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I bought these for my active but petite teenage daughter. I also purchased pairs from other well known brands. Both the seemless and boyshort designs have performed brilliantly and are a great fit. Th... Ver mais
A empresa respondeu
The reviews look great and garments look good quality, so promising start. Still to road test as need to exchange for a different size but the fit guarantee helps here. Dispatch and postal to uk addr... Ver mais
A empresa respondeu
4,1
Bom
577 opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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As pessoas também visitaram
The customer service was really helpful…
The customer service was really helpful in resolving my issues with the order. They replied back promptly with relevant information and help me resolve the query.
13 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Nisha,
Thank you so much for your kind review! We're really glad our team could help you get everything sorted quickly. If you ever need anything else, we're always here for you.
X Loeah 💕
Excellent product
Excellent product. I have complete confidence while wearing them. They also wash very well and look pretty good too.
13 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Caroline,
Thank you so much for your lovely review! We’re so happy to hear you feel confident wearing them and that they’re holding up so well. Looking good and feeling good, that’s exactly the combination we love to hear about!
X Loeah 💕
Getting the size right!
I was really impressed by the effort made to ensure the correct sizing could be fulfilled.
13 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey,
Thank you so much for your kind review! We know how important a good fit is, so we're really happy we could help you find the right size. We hope you enjoy wearing them!
X Loeah 💕
Great customer service
The customer service team are incredibly responsive and helpful. It's the first time I've purchased from the brand so I didn't get my sizing quite right. The team were really helpful and understanding and organised a replacement for me straight away. I would definitely shop here in future.
13 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Natasha,
Thank you so much for your lovely review! Finding the right size on your first order isn't always easy, so we're really glad our team could get things sorted for you so quickly. We hope your new pairs fit perfectly, and we look forward to welcoming you back!
X Loeah 💕
Impossible to cancel the order
I've submitted a request to cancel my order within 5min from having placed the order. The website does not show any option to cancel. The app "shop" doesn't show it either.
They decided to starting shipping the items after hours of me sending them the email.
12 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Daniela,
We're sorry to hear your cancellation request didn't go the way you hoped, and we understand how frustrating that must have been.
Once an order has been placed, it's sent to our warehouse for processing straight away. At that point it's already being prepared for shipment, which unfortunately means we're no longer able to stop or cancel it, even if the tracking hasn't updated yet.
Once your parcel arrives and you decide you'd still like to return it, you can do so as long as the seal on the packaging is unbroken, in line with our Return Policy. Our team will be happy to guide you through the next steps.
X Loeah 💕
Fit guarantee
I ordered bladder leak briefs from Loeah . When they arrived they were too large for me. I had to contact Loeah customer care with another question and just mentioned that the briefs were larger than expected. They immediately mentioned their 'fit guarantee' and offered to send the smaller size just for the price of p&p. It was very reassuring to deal with a company who respond promptly and obviously care that customers are pleased with their purchase.
12 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Julie,
Thank you so much for your kind review! Getting the size right online can be tricky, so we're really glad we could help you find a better fit. It means a lot to hear you felt well looked after by our team. We hope your new size feels just right!
X Loeah 💕
Very nice underwear
I had bought another make first that was no good. So tried yours in the old name. They held the urine im a light night time person. Didn't need to get out of bed and change like the others. Ordered some more and just waiting on my next order. Very soft material.
12 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Susan,
Thank you so much for your lovely review! We're really happy to hear you can now enjoy a good night's sleep without any interruptions. That makes such a difference. Your next order is on its way soon, and we hope you'll love your new pairs just as much!
X Loeah 💕
Fit guarantee
My daughter has sensory needs and it can be tricky finding underwear that she finds comfortable, so I chose to buy from Loeah as they have a fit guarantee. Of the 2 different styles I bought her, she preferred the style & fit of 1 style. I contacted their customer service team who were amazing (and quick!) at helping me to organise replacements for the pairs we didn’t want. I only had to pay a relatively small fee for the new pairs being sent out, which I thought was great. The period underwear themselves are fab and I’m glad I’ve been able to find a pair that work well, and a brand that I can continue buying from.
2 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Rachael,
Thank you so much for sharing your experience! We know how important it is to find underwear that feels just right when sensory needs come into play, so we're really happy your daughter has found a style she loves. It's great to hear our Fit Guarantee and our team could help make that process a little easier for you both.
We look forward to welcoming you back whenever you need a few more pairs!
X Loeah 💕
I absolutely love my Loeah period pants...
I absolutely love my Luna (Now Loeah) period pants! Not only do they work so much better than the cheap brands, they're much more comfortable and soft. I feel so safe and secure in them!
I had a slight shipping delay, but the email I got recognising this from them was reassuring. They arrived shortly after.
4 de agosto de 2026
Opinião espontânea
Resposta da Loeah
Hey Deanna,
Thank you so much for your lovely review! We're so happy to hear you feel safe and comfortable in your Loeahs. Thanks also for your patience with the delivery, we're glad your order arrived soon after and that our update helped put your mind at ease.
X Loeah 💕
Fab!
I love my Loeahs! They fit really well and they’re comfortable and stylish. I’ve had one instance of leakage in two months (on the heaviest day with the grey boxer shorts) but no issues other than that. Would absolutely recommend and I will be buying more!
11 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Ella,
Thank you so much for your kind review! It's so nice to hear you're enjoying your Loeahs and that they've become such a comfortable part of your routine.
Thanks also for your honest feedback. Every flow is a little different, so for those heavier days you might like to try one of our styles with extra absorbency for that added peace of mind. We can't wait to welcome you back for your next order!
X Loeah 💕
Comfort and Confidence
I have tried other leakproof pants but these are SO much better. Comfortable, easy to wear , easy to wash and above all they give me confidence when wearing them. Excellent quality and well worth the money. I wish I had discovered them sooner ! Life has become so much better with Loeah 😀
11 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Carol,
Thank you so much for your wonderful review! It really means a lot to hear our underwear has made such a positive difference for you. Feeling confident and comfortable every day is exactly what we want for everyone, so we're so glad you found us.
X Loeah 💕
Avoid
Ordered from Luna to find it then changed to a new brand -ordered 3 weeks ago and items are lost in transit , we go abroad on holiday in a few days and I needed them for my kids before we went. No way to request a refund on items which haven’t even made it into the country . Ordered from Luna thinking they were a uk brand however have found all shipped from china. Avoid
30 de setembro de 2026
Opinião espontânea
Resposta da Loeah
Hey,
Thank you for sharing your concerns, and we're sorry to hear your order hasn't arrived in time for your holiday. We completely understand why seeing that your order is being shipped from China raised questions, so we'd like to explain how we work.
We're an international company, and our underwear is manufactured in China, as is the case for much of the period underwear available today. Rather than shipping our stock to warehouses in different countries, storing it again and then sending each order on to the customer, we store our stock directly next to our factory. This allows us to ship orders straight to our customers without an extra warehouse or transport step in between. We've deliberately chosen this way of working to reduce unnecessary transport and keep the environmental footprint of our distribution as low as possible.
The trade off is that our delivery times are a little longer. That's why our order processing, shipping and delivery times are clearly stated on our webshop before ordering. We understand this may not be the preferred option for everyone, but it's a conscious choice we've made in how we organise our supply chain.
X Loeah 💕
I have quite a few pairs of the…
I have quite a few pairs of the seamless hipster pants and some seamless thongs too. They’re really comfortable underwear for every day wear on your periods, spotting days, sleeping, great for the gym too as no VPL. Also great for long days out away from home and festivals, as you don’t have to worry about changing constantly. They really do last the day. They’re discreet and feel like a normal pair of underwear with a slightly thicker gusset. I’ve tried other brands previously but these have been the most comfortable. I have adenomyosis and an irregular cycle so these period pants have been an absolute life saver!
11 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey,
Thank you so much for taking the time to write such a detailed review! We know how unpredictable things can be with adenomyosis and an irregular cycle, so it means a lot to hear our underwear makes everyday life feel that little bit easier. From the gym to festival days, we love that you can just get on with your plans without worrying.
Thanks again for sharing your experience, we're sure it will help others too!
X Loeah 💕
I feel safe when wearing the.
I feel safe when wearing my knickers. I originally bought my usual size but they were a bit big and the underneath is very wide so it bunches up and is a bit uncomfortable. I purchased a smaller size and they fit very well.
11 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey,
Thank you so much for your review! We're really happy to hear you feel safe and protected wearing them. Finding the right size online isn't always easy, so we're glad you've found a fit that feels just right. We hope you enjoy wearing them!
X Loeah 💕
Find them comfortable
Find them comfortable, don’t leak , handy to have separate pad to add if needed for long journey. Finding much better than disposable pad , or pants have stopped my order for disposal pads so what I saved has paid for these . My only issue I have is getting them dry especially now not often able to air dry because of weather. Even after 3 days they still feel slightly damp on putting on . Is there any remedy for this as you state cannot be put in dryer .
11 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Jill,
Thank you so much for your lovely review! It's great to hear they're working so well for you, and even better that the switch is saving you money too.
Drying can definitely take a bit longer in the colder months. A few tips that can really help:
After washing, gently roll them up in a dry towel and press to soak up some of the extra moisture. Then hang them inside out with the gusset facing outwards, so the absorbent layer gets as much air as possible. A warm, well ventilated room works best, for example near a radiator or on a drying rack in a heated space, just not directly on the heat source itself. If you have a dehumidifier, drying them in the same room can also speed things up a lot.
We hope this helps keep them fresh and ready to wear!
X Loeah 💕
Resposta da Loeah
Hey Victoria,
Thank you so much for your lovely review! We're so happy to hear you could relax and enjoy your holiday without any worries. That's exactly how it should be!
X Loeah 💕
Resposta da Loeah
Hey Lewis,
Thank you so much for your review! We're really glad our team could help you. If there's ever anything else you need, we're always happy to help.
X Loeah 💕
I love them!
Absolutely fab! I do a lot of spots so wearing a pad is a nightmare and tampons just aren’t for me
I find these very comfortable and hold my
Flow great :)
11 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Tilly,
Thank you so much for your lovely review! It's great to hear you've found something that keeps up with your active lifestyle and feels comfortable at the same time. We hope they keep you feeling confident during every workout and match!
X Loeah 💕
Lovely product
Lovely product, will be buying more. Great brand.
10 de outubro de 2026
Opinião espontânea
Resposta da Loeah
Hey Gabby,
Thank you so much for your lovely review! We're really happy to hear you're enjoying our underwear, and we can't wait to welcome you back for your next order.
X Loeah 💕
Do not waste your money
I bought into Luna (now Loeah) and their marketing story, genuinely believing they were a credible brand offering something different. Unfortunately, a few months later, I bought period thongs on SHEIN and was shocked to find they were exactly the same as the ones I had bought from Luna/Loeah.
The only real difference? The price. You can get 3 pairs on SHEIN for around £12, instead of paying a premium for what appears to be the exact same product (that took almost 2 weeks to arrive as shipped from China!!).
I honestly regret spending my money on this brand. I expected better and feel completely misled by the branding and marketing.
Save your money and compare alternatives before buying. I certainly wouldn’t purchase from them again.
6 de agosto de 2026
Opinião espontânea
Resposta da Loeah
Hey Marta,
We're sorry to hear you feel disappointed, and we'd like to share a bit more about how we work.
We produce our own menstrual underwear in a factory we've been working with for a long time. We choose the materials ourselves, check the production processes and make sure our products meet the right certifications. Producing in China absolutely doesn't mean lower quality. Most brands produce there, precisely because that's where the best technology, materials and expertise for menstrual underwear can be found. By keeping everything in one location, we also cut down on transport in between and can work more sustainably.
It's true that you can find cheap lookalikes on sites like SHEIN or AliExpress these days. With imitations like these, though, there's no way of knowing which materials have been used, what the quality is like, or whether they're free from harmful chemicals. That's exactly the difference we stand for.
If you ever have any questions about our materials or certifications, we're always happy to help.
X Loeah 💕
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