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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It was expensive to ship to the US but the products are lovely and the shipping was quicker and better packed than many domestic orders!

Classificada 5 em 5 estrelas

I was originally given a Giraffe one as a Mother’s Day gift last year, and I adored it so much that I had to buy myself another (and one for my bestie too!) The papaer quality and gold binding mak... Ver mais

Classificada 5 em 5 estrelas

A beautiful organiser/journal book ,with top cover colourful illustration of a flamingo. Spiral bound with good quality paper. This is my second Lola design organiser the first has been used daily... Ver mais

Classificada 5 em 5 estrelas

not my first order. Lola Design cards are so incredible, wonderful artwork, good quality cardstock, and some really unusual designs. I bought a mix of Christmas and birthday - animal theme and funny... Ver mais

Informações sobre a empresa

  1. Loja de lembranças
  2. Decoração e Design de Interiores
  3. Loja de postais

Escrito pela empresa

Lola design produces greeting cards and art with the aim of bringing joy through beautiful design. All products are designs and made in the UK.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

680 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful cards prettily packaged

Beautiful cards prettily packaged . I love this company , had the pleasure of speaking to the actual owner on the phone a while back as there was a small error in an order . What a lovely chap he was ! Great British company all round .

20 de outubro de 2023
Classificada 5 em 5 estrelas

Beautiful Product.

Good quality cards with lovely designs. Reasonable delivery time if you don’t mind paying the shipping cost from the UK to Australia.
Very happy customer.

29 de setembro de 2023
Classificada 5 em 5 estrelas

I can safely say the best wall paper I…

I can safely say the best wall paper I have ever hung it’s a real quality paper easy to use and looks fantastic after it’s all finished the owners were very nice and polite and helpful too I will buy again as I am just looking at the ladybird paper now

3 de setembro de 2023
Classificada 2 em 5 estrelas

Delivery

I paid for next day delivery on a Thursday and it arrived on Tuesday week after. No kidding.
The card was lovely thou...

10 de agosto de 2023
logótipo da Lola Design ltd

Resposta da Lola Design ltd

Hi Andres, thank you for ordering from us. We sincerely apologise for missing your express delivery request, this is completely our fault, and does not happen often, we cannot apologise enough and we will rectify this with you immediately. We do wish you had come to us via our website, which is where you ordered your card from, we are always available and happy to assist with any issues you may have. We will be in touch shortly. The Lola Design Team

Classificada 1 em 5 estrelas

Unreliable

I ordered cards on 17th August .They were promised for 21st but I have been VERY badly let down They say they may not come until 28th August .This is an unacceptable time to wait. I have not even been given the courtesy of a reason why I have no cards. I would never trust this company again and won't be ordering further cards .As a first time customer I feel extremely let down and very disappointed ..

21 de agosto de 2023
Opinião espontânea
logótipo da Lola Design ltd

Resposta da Lola Design ltd

Hi Jean, we are sorry to receive your review and sincerely disappointed to hear that you never received your cards. We are not able to find your order under your name and therefore cannot check on the tracking.

We send out all of our orders with Royal Mail tracked services, and once they leave us, unless a customer lets us know, we are not aware of orders that are delayed or not delivered. We have a dedicated customer service email address on our website, and we always resolve issues swiftly and with kindness, we understand things sometimes do not always go to plan with the mail.

As a small company, in challenging times, customer service is important to us and we would really like to resolve your issue. Please may we ask that you send us an email, with your order number, to customercare@loladesignltd.com, Kim from our team will respond immedicately and find a resolution and by doing so, hopefully regain your trust.

Once again, please accept our sincere apologies.

The Lola Design Team

Classificada 5 em 5 estrelas

Lovely team

The team were really helpful when there was an issue with my order. Very quick to respond and resolve. Thank you so much!

4 de agosto de 2023

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