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Lola's - Broadgate Central Opiniões 

50
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TrustScore: 4.5 em 5

4,6

Loja de bolos
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Kiosk 2, Broadgate, EC2M 7PY London, GB

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I ordered a cake and a greeting card together for a special occasion. Unfortunately, the cake was delivered on time, but the card arrived a day later. This completely ruined the surprise and the p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered the Harry Potter cake with caramel sponge which arrived in perfect condition and as described. Had lots lots of compliments on the appearance and flavour, the cake was soft and moist couldn't... Ver mais

Classificada 5 em 5 estrelas

From start to finish super easy and super service. Especially since we had very health conscious Bride and Groom. Very affordable and will use and recommend always!! Love Lola’s !!

Classificada 5 em 5 estrelas

Having to organize a cake in the UK while I live and work in the UAE was made so easy with Lola's Cupcakes. Your website is user-friendly, I had consistent follow-up and I was put at ease that thing... Ver mais

Informações sobre a empresa

  1. Loja de bolos
  2. Padaria
  3. Loja de cupcakes
  4. Serviço de encomenda de comida online
  5. Serviço de take away
  6. Pastelaria para casamentos

Sobre Lola's - Broadgate Central

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Kiosk 2, Broadgate, EC2M 7PY, London, Reino Unido

4,6

Excelente

TrustScore: 4.5 em 5

50 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(50)

6064 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

I ordered a cake and a greeting card…

I ordered a cake and a greeting card together for a special occasion. Unfortunately, the cake was delivered on time, but the card arrived a day later. This completely ruined the surprise and the purpose of sending them together.

If you cannot deliver the cake and card at the same time, you should make that clear before accepting the order. Delivering half the gift one day and the other half the next day defeats the whole point.

Very disappointing experience. I hope you improve your delivery service so future customers don’t face the same issue.

28 de julho de 2026
Opinião espontânea
logótipo da Lola's - Broadgate Central

Resposta da Lola's - Broadgate Central

Hello,

Thank you for taking the time to share your feedback.

I am very sorry to hear that the separate delivery of your cake and card ruined the surprise for your special occasion. This is highly unusual as all items in an order are always dispatched and delivered together.

I will log your feedback for our teams to review to understand what may have happened and I will be in touch with you via email shortly to discuss further.

Kind regards,

Classificada 5 em 5 estrelas

Love Lola’s!!

From start to finish super easy and super service. Especially since we had very health conscious Bride and Groom.
Very affordable and will use and recommend always!! Love Lola’s !!

12 de junho de 2026

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