I am a regular customer of Lola’s which in itself, reflects my satisfaction and experience of the Brand. Cakes are always super-fresh and delicious in every detail. I honestly cannot fault their produ... Ver mais
Localização
Alterar localizaçãoKiosk 2, Broadgate, EC2M 7PY London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a cake and a greeting card together for a special occasion. Unfortunately, the cake was delivered on time, but the card arrived a day later. This completely ruined the surprise and the p... Ver mais
A empresa respondeu
Had a cake delivered in one of lolas refrigerator machine, easy pick up. Cake itself was rich but not too sweet and very soft. It’s a second time I’m having a cake from you and it’s never a disappoint... Ver mais
Ordered the Harry Potter cake with caramel sponge which arrived in perfect condition and as described. Had lots lots of compliments on the appearance and flavour, the cake was soft and moist couldn't... Ver mais
Informações sobre a empresa
- Loja de bolos
- também em
- Loja de cupcakes
- Padaria
- Pastelaria para casamentos
- Serviço de encomenda de comida online
- Serviço de take away
Sobre Lola's - Broadgate Central
Escrito pela empresa
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Escrito pela empresa
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Informações de contacto
Kiosk 2, Broadgate, EC2M 7PY, London, Reino Unido
4,7
Excelente
57 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The portion size was shockingly small…
The portion size was shockingly small compared to what had been described and booked online. On top of that, the chocolate had a strange, off-putting taste that didn’t match expectations.
19 de setembro de 2025
Resposta da Lola's - Broadgate Central
Hello,
Thank you for taking the time to give us your feedback. I am very sorry for the disappointment experienced on this occasion.
I can assure you all items are baked and prepared fresh for the date of delivery. We do not pre make, store or freeze our cakes.
We would definitely like to understand more about this.
I will be in touch with you via email shortly to discuss further.
Kind regards,
Perfection
An excellent service from start to finish. Kept well informed about the delivery. Cake was delivered promptly. The actual cake was excellent and superseded expected wishes. It was beautifully fresh which was decorated to a high standard and tasted amazing good.
8 de setembro de 2025
Quick and easy order and pick up
Quick and easy order and pick up. We ordered the "Cars" themed children's cake in double chocolate. It was perfect and stayed moist the whole week. Would definitely recommend!
6 de setembro de 2025
Beautiful moisture vegan cake
Beautiful moisture vegan cake! Definitely to order it again
30 de agosto de 2025
Your cakes are so so so so so gooooood
5 de setembro de 2025
Great anniversary cake
Great anniversary cake! We had 50 guests who all had a great slice!
1 de setembro de 2025
The cake was lovely soft and creamy I’d…
The cake was lovely soft and creamy I’d was delicious I will always buy my cakes from Lola’s cupcakes they are amazing we enjoyed the cake so much.
29 de agosto de 2025
The cake was absolutely lovely
The cake was absolutely lovely. It was moist, everyone enjoyed it.The only thing that they complain about was sweetness..
22 de agosto de 2025
Lovely flavour but too much buttercream…
Lovely flavour but too much buttercream and not enough cake to balance the sweetness.
6 de agosto de 2025
Resposta da Lola's - Broadgate Central
Hello,
Thank you for taking the time to give us your feedback.
I can see that you ordered the Vintage Heart Doodle Cake with the vanilla sponge option. This cake is prepared with multiple layers of sponge and is decorated with buttercream which is also used for the filling in between the layers of sponge.
Your feedback will be noted for our teams to review.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
Very good experience
Very good experience! Ordered the cake in store and collected it from another store. Delicious red velvet cake, not too sweet and was moist for 5 days until it was finished.
21 de julho de 2025
It was so easy to pick the cake I…
It was so easy to pick the cake I wanted for my work colleague 60th Birthday. Selected cake and size, selected, numbered candles and arranged for refrigerated delivery direct to the restaurant prior to our reservation. Very clean, easy and sensibly priced, plus the cake looked just like the picture and tasted delicious.... Would definitely, use this company again and thoroughly recommend.
27 de julho de 2025
The best cupcakes ever
Unfortunately they didn't have the fruit cup cakes I like only the very small ones which I bought and thoroughly enjoyed. Then I tried your new strawberry and cream I wouldn't buy it again no where near as nice as your other cakes. But saying all of that your cakes are marvellous I sent a box of 6 cup cakes to my sister who raved about them
The only cup cakes I buy are from Lola's you just can't beat them and your staff are always polite
1 de julho de 2025
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.