Lola's - Lola's Bromley Opiniões 

662
•
TrustScore: 4.5 em 5

4,7

Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN Bromley, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... Ver mais

Classificada 5 em 5 estrelas

It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status. The ca... Ver mais

Classificada 5 em 5 estrelas

Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.

Classificada 5 em 5 estrelas

Love Lola's cakes! They are absolutely delish! Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!


Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Bromley

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, Reino Unido

  • +44208 464 2732

4,7

Excelente

TrustScore: 4.5 em 5

662 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(662)

5792 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Saved the Day!

We bought two cakes one from M&S and one from Lola. Thankfully we had the Lola cake because the M&S was tasteless and dry. The cake was nice tasting and the decorations was great. Will buy again!

29 de outubro de 2026
Classificada 5 em 5 estrelas

Lovely cake

Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.

16 de outubro de 2026
Classificada 3 em 5 estrelas

I’m quite disappointed with my recent…

I’m quite disappointed with my recent experience with Lola’s Cake. I bought a cake for my son’s birthday, as I have done before, and I was expecting the same fresh and delicious quality that I normally receive.
Unfortunately, this time the cake did not taste fresh, which was especially disappointing because it was for my son’s birthday. I have always considered Lola’s Cake a reliable place for a special occasion, so I was surprised by the difference in quality this time.
I hope this was just an isolated experience, as I would like to continue buying from Lola’s in the future and enjoy the fresh quality I have come to expect.

20 de setembro de 2026
logótipo da Lola's - Lola's Bromley

Resposta da Lola's - Lola's Bromley

Hello Alba,

Thank you for taking the time to leave your feedback about your recent order with us.

We are sorry to learn that you found the cake to not taste as fresh as previous occasions, this is certainly not a usual occurrence with our cakes or up to our standards.

We do recommend cakes to be kept refrigerated and kept at room temperature for 2-3 hours before serving as this can the texture of the sponge and overall tasting experience.

We would like to assure you that all of our products are made from scratch and handcrafted by our bakery team, who take great pride in using high-quality ingredients to create fresh cakes and cupcakes baked for the date of delivery.

We do apologise that this experience fell short of our usual standards and will be sure to log this directly with our bakery team to review further.

If you would like to discuss your feedback further with our team directly please do reach out to us at hello@lolascupcakes.com so we can assist you further with this.

Classificada 5 em 5 estrelas

Great service@bromley!

Love Lola's cakes! They are absolutely delish!
Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!

12 de setembro de 2026
Classificada 4 em 5 estrelas

Ordered Victoria sponge cake

Ordered Victoria sponge cake. Came with fruits inside and on top. Actually quite a nice cake as it wasn't overly sweet, wasn't dry either. Definitely one of the better cakes from Lola.

5 de setembro de 2026
Classificada 5 em 5 estrelas

Fantastic

I came across Lola’s online and I’m glad I did because it saved me last minute. I was going to bake my sons birthday cake and something came up so I didn’t have time to do it and Lola’s was the only one that had flexible dates that I could find online and that was perfect for me because that’s what I needed but I can honestly say for my first time experience with Lola’s am beyond impressed, this will not be my last purchase as for the cake it was beautifully shaped, beautifully baked the taste was balanced it just tasted delicious all I had to do was put my sons cake decorations on it. Everyone said it was delicious and looked great so thank you Lolas for your service.

10 de agosto de 2026

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