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Lola's - Lola's Bromley Opiniões 

662
•
TrustScore: 4.5 em 5

4,7

Loja de bolos
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Localização

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Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN Bromley, GB

•
+44208 464 2732

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... Ver mais

Classificada 5 em 5 estrelas

It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status. The ca... Ver mais

Classificada 5 em 5 estrelas

Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.

Classificada 5 em 5 estrelas

Love Lola's cakes! They are absolutely delish! Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!

Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Bromley

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, Reino Unido

  • +44208 464 2732

4,7

Excelente

TrustScore: 4.5 em 5

662 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(662)

5792 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Delicious cake

Delicious cake, moist and flavourful
With the excellent tang of cream cheese. The design was bright and just as the photos on Lola’s website show. Collection was smooth as well, thank you!

28 de julho de 2026
Classificada 4 em 5 estrelas

John’s 80th

Lovely cake. Not too sweet which was good! Pity we cldnt remove the photo before slicing.

18 de julho de 2026
Classificada 4 em 5 estrelas

Great service

Great service! The cake was delicious, moist, and everyone enjoyed it. I’d love to see Lola’s Cupcakes offer more occasion cakes, such as graduation cakes. This one did the job perfectly, although the colour was a little too black for my liking. Overall, it was a great cake and I’d happily order again.

22 de julho de 2026
Classificada 5 em 5 estrelas

Delicious chocolate heaven cake…

We ordered the chocolate heaven cake for my son’s bday. It was a fresh, good quality and delicious cake. Nicely done with our personalised message and safely packaged in this hot weather. We always enjoy Lola’s cupackes, not only us but our guests too! Such a treat!

13 de julho de 2026
Classificada 1 em 5 estrelas

The Tramisu cake was very offensive

The Tramisu cake was very offensive. An absolute waste of £7.00. I’ve bought cakes from Lola’s for year and this was very disappointing. I’ve had this dessert made in Italy & had it from several restaurants & supermarkets. This is disguising. The sponge fingers are suppose to be soaked in coffee not dry. The cream is vile. I’ve taken this long to send my review because I was extremely upset.

4 de julho de 2026
logótipo da Lola's - Lola's Bromley

Resposta da Lola's - Lola's Bromley

Hello Deborah,

Thank you for sharing your feedback regarding the Tiramisu Layers dessert.

I am truly sorry to hear that your experience was so disappointing, with this particular dessert.

The Layers are inspired by the original tiramisu dessert and not the exact Tiramisu desert, hence some differences you've noticed. The top layer of cream is made with vanilla white chocolate ganache and mascarpne icing, unlike the light cream in the original tiramisu dessert.

We do appreciate your feedback and will pass it onto the relevant teams to review and take into consideration for the future.

If you'd like to discuss this any further please do email us on hello@lolascupcakes.com

Best wishes,
Marta

Classificada 5 em 5 estrelas

Delicious Victoria Sponge

Easy to order and personalise. Collection was easy with updates emailed. Delicious fresh cake that everybody loved! It looked amazing and was well worth the money. Would definitely use again. Thank you

11 de julho de 2026
Classificada 2 em 5 estrelas

I’ve only given two stars as the…

I’ve only given two stars as the football decorations were lovely. The chocolate cake itself was awful. It was far too dry, which was a huge disappointment as we were celebrating my son’s 11th birthday and he wanted a football themed cake. At £57 I would have been better off purchasing a lovely Marks and Spencer chocolate cake at a fraction of the price. Unfortunately, Lola’s disappointed us and was not worth the money.

4 de julho de 2026
Opinião espontânea
logótipo da Lola's - Lola's Bromley

Resposta da Lola's - Lola's Bromley

Hello,

Thank you for taking the time to leave your feedback about your order with us.

We would like to assure you that all of our products are made from scratch and handcrafted by our bakery team, who take great pride in using high-quality ingredients to create fresh cakes and cupcakes baked for the date of delivery.

We do apologise that this experience fell short of our usual standards and will be sure to log this directly with our bakery team to review further.

If you would like to discuss your feedback further with our team directly please do reach out to us directly at hello@lolascupcakes.com with your order details so we can assist you further with this.

Best wishes,

Classificada 3 em 5 estrelas

Cute cake but buttercream flavour error?

Cake looked very cute and prefect for what I wanted. However the buttercream just tasted like pure butter as if the flavouring had been forgotten. Very disappointing!!

28 de junho de 2026
logótipo da Lola's - Lola's Bromley

Resposta da Lola's - Lola's Bromley

Hello Amy,

Thank you for taking your time to share your feedback with us.

We're sorry to hear that you were disappointed with the flavour of the Blue Buttercream icing used on the outside of your Blue Ribbons and Ruffles Cake.

This icing on the cake is an American style buttercream icing using butter and sugar to make a sweet and smooth icing.

We are committed to delivering high-quality and delicious fresh baked treats and we apologise again that the icing on our cake fell short of our usual quality and experience.

I will be certain to log your feedback with the relevant teams for further review so we can improve on this for the future.

If you would like to discuss your feedback with our team directly, please do not hesitate to get in touch with us at hello@lolascupcakes.com.

Kind regards,

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