The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... Ver mais
A empresa respondeu
Day in London, so arranged to collect 2 cakes in Covent Garden, fresh berries cake and chocolate fudge cake, both were absolutely amazing, both fresh,moist and both tasted delicious, package was bri... Ver mais
Ordered for our 90th celebration at recent exhibition. Wanted an impressive cake that was easy to serve and this was just perfect. Large scale,with bite service mini cupcakes that looked great... Ver mais
Another brilliant cake (Victoria sponge) for my daughter's 8th birthday! I've been getting Lola's birthday cake for my daughter for the last few years which she absolutely loves. The cakes are always... Ver mais
Escrito pela empresa
Escrito pela empresa

Finest ingredients, passionate bakers, handcrafted cupcakes.

14-18 Neal Street, WC2H 9LY, Covent Garden, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered my birthday cake online, the process was easy, smooth and clear. I could easily select the shop where I wanted the cake to be collected from and the day. The design was perfect and the taste amazing! Prices are also in line with most of the main bakeries or cake shops out there! A very positive experience!
Online ordering was very clear. Friendly and efficient service. Collection was smooth and easy.
My server was very kind and showed me how to access my free Lola's cupcake from joining the app online! It made my experience very pleasant as it was accompanied with a delicious Cookies and Creme cupcake.
A absolute must-have when that sweet tooth kicks in! These cupcakes are incredible, from the fluffy, airy sponge to the thick, flavoursome icing. They come in so many different styles and flavours—the tea time cupcake literally tastes like scones and tea! It’s amazing. You seriously need to set a shop up at Battersea Power Station!
Great and helpful team at the Covent Garden kiosk.
Removed a star as I had asked for a vegan cake, but it was unidentifiable, once put into the box(es) of 12 cakes, so the vegan was unable to eat it. Some better labelling might be useful?
Delicious Bento Cake!
I celebrated my birthday on a spontaneous family trip to London from Barcelona and found this lovely cake. I was able to personalise and order it online with just 48 hours’ notice. It was absolutely delicious, and the service was excellent — everything was ready right on time, with several convenient collection locations to choose from.
Highly recommended!
Gorgeous brownies highly recommend the pistachio one the best I have ever tasted
I had a small issue with my purchase confirmation which was solved very promptly. In addition, I was notified on every step of the delivery process which, since I am several thousand miles away, was much appreciated.
The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I ordered about two and a half dozen cupcakes, but she refused to give me an extra bag after I paid for the first two, insisting I pay again with another credit card because I didn't have cash. Her attitude made me question whether she was the right person to run the store.

Resposta da Lola's - Lola's Covent Garden
I was extremely happy with my birthday cake! It was delicious, and the design and personalization were exactly as shown in the pictures. The attention to detail was excellent. The delivery was on time, and all the arrangements were handled perfectly. I would highly recommend them and will definitely order again!
Day in London, so arranged to collect 2 cakes in Covent Garden, fresh berries cake and chocolate fudge cake, both were absolutely amazing, both fresh,moist and both tasted delicious, package was brilliant, very strong boxes, especially bringing them back home on a very busy train. Many thanks
Great service! Cupcakes are delicious and it’s so nice to find a shop everywhere you go! 😋
The muffins were extra ordinary in taste. Loved every bit.
Excellent cake, delicious and well presented. A bit small for the price
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