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Lola's - Lola's Victoria Opiniões 

323
•
TrustScore: 4.5 em 5

4,6

Loja de bolos
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Localização

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Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ London, GB

•
+44207821 8080

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake... Ver mais

Classificada 5 em 5 estrelas

Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... Ver mais

Classificada 5 em 5 estrelas

Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... Ver mais

Classificada 5 em 5 estrelas

The process of ordering online and collecting at Victoria was super straightforward, even at short notice. The fact that I could also include candles made things much simpler for me. The gluten and... Ver mais

Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Victoria

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, Reino Unido

  • +44207821 8080

4,6

Excelente

TrustScore: 4.5 em 5

323 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(323)

5830 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Great packaging but cake can be improved

Great packaging and looks. Cake can be fluffier and frosting less sweet. Flavours like coffee and walnut would be nice. Also please do smaller birthday cakes.

12 de novembro de 2025
logótipo da Lola's - Lola's Victoria

Resposta da Lola's - Lola's Victoria

Hello Sanjana,

Thank you for taking your time to share your feedback with our team regarding your purchase of our Vanilla Cake.

We are sorry to hear that you found the cake to be too sweet and the texture to be lacking.

Please do be advised that we recommend of leaving our cakes out at least 2-3 hours serving as this can otherwise affect the cake taste and texture negatively if this recommendation is not followed.

We also recommend that our American style buttercream icing, used in some of our cakes such as the Vanilla Cake, is our sweetest icing option and that you may enjoy our cakes with cream cheese or mascarpone icings if you find the buttercream to be too sweet.

I have been sure to pass on the details of your feedback, including your interest for additional cake flavour options and smaller cake sizes, to our bakery and product development teams for further review.

If you would like to discuss this order any further with our team, you can always reach us directly at hello@lolascupcakes.com .

Kind regards,

Classificada 5 em 5 estrelas

Lola's cupcakes are not only for Birthdays …

Lola's cupcakes are not only for Birthdays.
It was a fantastic idea to give box of mini cupcakes to doctors and their teams after a successful operation!
They loved them during their first tea break! Well done Lola's for sweetener everyone's life!

11 de novembro de 2025
Classificada 5 em 5 estrelas

Great service lovely cake

40th Birthday - lovely taste well made, not dry at all. Went down well with everybody icing delish
Would definitely order again. The guy at the checkout in Victoria was very helpful. Thank you Lolas 👍😍😋

27 de outubro de 2025
Classificada 5 em 5 estrelas

Great cupcakes !

The cupcakes I ordered were just what I wanted for my granddaughter who loves Lilo & Stitch! Well made and tasted great … she loved them ! The only thing was they do not do a vegan version of this box which would be good as there are lots of children these days with allergies.

25 de outubro de 2025
Classificada 5 em 5 estrelas

The fact that I can get Gluten Free…

The fact that I can get Gluten Free cupcakes that look and taste delicious is beyond words. Each cake was unique and every bite was heavenly!

The only problem was having to watch my friends eat the gluten free cupcakes - I wanted to eat them all myself!!!

5 de outubro de 2025
Classificada 5 em 5 estrelas

The service was excellent and delivery…

The service was excellent and delivery was prompt—right on the requested time. The cake was absolutely amazing! Everyone loved it and thoroughly enjoyed it. It was fresh, delicious, and visually stunning—truly a showstopper.
Thank you for making the occasion extra special for the receiver/celebrant!

27 de setembro de 2025
Classificada 5 em 5 estrelas

No.2

A huge thumbs up to Lola’s Cupcakes!

So many smiles and so much laughter—even from a 2 year old for this number cake.

23 de agosto de 2025
Classificada 1 em 5 estrelas

Unfortunately this time I was…

Unfortunately this time I was disappointed with taste of the cake. It was stitch cake and it look lovely but however it was a bit dry and also it had a little hint of taste of cardboard and smell too , I assume cake absorbed it from the board ut was on. I order from Lola’s many times but never had that experience before

3 de agosto de 2025
logótipo da Lola's - Lola's Victoria

Resposta da Lola's - Lola's Victoria

Hi Kristina,

Thanks for getting in touch.

I am sorry to hear you found the cake to be dry.

I want to reassure you that we bake fresh for delivery. For the medium Disney cakes, which are quite big, they do need 3-4 hours at room temperature as this can really affect the quality of the sponge.

Everything we select and pack our products with is food safe. If you have any questions about your order please reach out to our team on hello@lolascupcakes.com

I hope this helps.

Kind regards,
Shona

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