Lola's - Lola's Waterloo Opiniões 

200
•
TrustScore: 4 em 5

4,2

Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... Ver mais

Classificada 5 em 5 estrelas

Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... Ver mais

Classificada 5 em 5 estrelas

The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... Ver mais

Classificada 5 em 5 estrelas

First time ordering cakes from Lola’s but won’t be the last! From ordering through to collection, the process was seamless. Then to the actual eating .. oh wow! Absolutely delicious cakes - vanilla an... Ver mais


Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Waterloo

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, Reino Unido

  • +44203 318 1629

4,2

Bom

TrustScore: 4 em 5

200 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(200)

5812 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Received text advising cake had been…

Received text advising cake had been delivered to pick up point. Sales assistants very cheerful and helpful. Cake was delicious and very pretty. Birthday girl was delighted.

6 de maio de 2023
logótipo da Lola's - Lola's Waterloo

Resposta da Lola's - Lola's Waterloo

Hi Linda,

This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.

Our average response time is 1 hour , so you should hear from us very soon.

Thank you for your patience.

Classificada 5 em 5 estrelas

21st Birthday Disaster Averted

I ordered a 5" cake for collection, and when I arrived I didn't realise how small it was. A lovely lady named Mia helped me choose some delicious cupcakes to serve with my cake, and her recommendations were amazing! She was extremely friendly, and efficient, and I am so glad and thankful for her help in making my 21st Birthday memorable. Thank you Mia!!!

26 de abril de 2023
Classificada 5 em 5 estrelas

Excellent experience

11 de abril de 2023
logótipo da Lola's - Lola's Waterloo

Resposta da Lola's - Lola's Waterloo

Hi Mica,

This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.

Our average response time is 1 hour , so you should hear from us very soon.

Thank you for your patience.

Classificada 5 em 5 estrelas

Perfect cake

Very easy to order and collect. We ordered the red velvet, and it was very very good. Not sickeningly sweet like others. Also loved that there are different sizes of cakes available. We got the 5” cake, and was the perfect size for us. Hate ordering a huge size and end up with so much leftover.

11 de abril de 2023
logótipo da Lola's - Lola's Waterloo

Resposta da Lola's - Lola's Waterloo

Hi G,

This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.

Our average response time is 1 hour , so you should hear from us very soon.

Thank you for your patience.

Classificada 5 em 5 estrelas

The service was exceptional

The service was exceptional, Prompt and politeness.The detailing on the cake and the flavours complemented each other. Last minute order with absolutely no issues.

8 de fevereiro de 2023
Classificada 5 em 5 estrelas

Awesome Cake & Service

User friendly online service. Love that I could pick up fresh at a nearby store. Upon arrival Lola's had my cake all ready to go. I appreciated the text/email reminders. Hubby loved the quality of his black forest cake. He has always loved BF and highly recommends this one. We will return and buy more cakes in the future. Cant wait to try additional options offered that we have not yet. Thanks again!!!!

1 de abril de 2023
Classificada 5 em 5 estrelas

Great quality ingredients

Great quality ingredients. Love the low sugar element, wish there were more vegan gluten free options. I had to transport these cupcakes on my moped. My cupcakes always fall out of their placements in the box.. So when I get home it's a bit messy.. It would be useful to have a cupcake shaped lid that could be inserted inside the box to make sure they don't come loose out of their placements.

17 de março de 2023
logótipo da Lola's - Lola's Waterloo

Resposta da Lola's - Lola's Waterloo

Hi Martin,

This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.

Our average response time is 1 hour , so you should hear from us very soon.

Thank you for your patience.

Classificada 5 em 5 estrelas

Everything was great

Everything was great. The cupcakes were delicious and service was also very smooth! Huge fan of Lola’s

19 de fevereiro de 2023
logótipo da Lola's - Lola's Waterloo

Resposta da Lola's - Lola's Waterloo

Hi customer,

This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.

Our average response time is 1 hour , so you should hear from us very soon.

Thank you for your patience.

Classificada 5 em 5 estrelas

Very accommodating

My absolute go-to bakery for birthday cakes for all my friends and family. Customer Service team always go above and beyond to accommodate my late requests and always deliver magic!! Red Velvet is super tasty :)

18 de fevereiro de 2023
Classificada 5 em 5 estrelas

Fabulous cake

Fabulous cake - tasted amazing and looked even better. Really helpful staff

1 de fevereiro de 2023
logótipo da Lola's - Lola's Waterloo

Resposta da Lola's - Lola's Waterloo

Hi Liz,

This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.

Our average response time is 1 hour , so you should hear from us very soon.

Thank you for your patience.

Classificada 5 em 5 estrelas

Great

Easy to order and collect. Cake was lovely - design and taste

6 de fevereiro de 2023
Classificada 5 em 5 estrelas

Would definitely order from Lola's again

Really pleased with my experience with Lola's cupcakes. I was surprised at how easy it was. I ordered a birthday cake online and picked it up from London Waterloo and immediately jumped on a train from there! And everyone loved the cake!

4 de fevereiro de 2023

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