Lola's - Lola's Westfield Stratford Opiniões 

730
•
TrustScore: 4.5 em 5

4,7

Ground Floor, Statford Westfield, E20 1EJ London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great team, and the new test kitchen items were truly awesome - The best thing I tried was the everything bagel scroll, which was lovely, cheesy, and savory. Lola's is always the stop for birthday... Ver mais

Classificada 4 em 5 estrelas

I went to Lola’s today to try their new inventions. Brought a chocolate chip cookie, crispy cookie, cinnamon roll and tropical cake. Everything tasted amazing. I will definitely be trying them again.... Ver mais

Classificada 5 em 5 estrelas

We love Lola's cupcake. We ordered for the second time now Red velvet cake for my daughter birthday and we always buy cupcake as well when we around. They are delicious

Classificada 5 em 5 estrelas

Excellent (chunky!) chocolate chip cookie Nice people at the counter Lovely experience I will choose Lola ´ s from now


Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Westfield Stratford

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Ground Floor, Statford Westfield, E20 1EJ, London, Reino Unido

  • +447852 646 119

4,7

Excelente

TrustScore: 4.5 em 5

730 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(730)

5830 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Cake always tastes delicious ,but it…

Cake always tastes delicious ,but it same to eat it runs out so fast before we come I wanted to get for my son chocolate cake but buy the time I reach all the cakes was gone which was in afternoon. I end up buy cupcakes which was really delicious

4 de outubro de 2025
Classificada 1 em 5 estrelas

There was a fly inside their cabinet…

There was a fly inside their cabinet where they store the cakes
I noticed after I paid for my order
I ask the member of the staff who served me
She quickly close to glass Infront leaving the fly inside that gave me nausea
That's disgusting tbh.. 🤮🤮

24 de setembro de 2025
logótipo da Lola's - Lola's Westfield Stratford

Resposta da Lola's - Lola's Westfield Stratford

Hello Hina,

Thank you for taking the time to leave this review.

I am sorry to hear about this, I can assure you that we take hygiene standards very seriously and I will pass this feedback onto the store manager to look into further.

If there is anything else we can help with please get in touch on hello@lolascupcakes.com

Kind regards,
Chris

Classificada 2 em 5 estrelas

The cake was too sweet

The cake was too sweet. It was my daughter's birthday and we ordered Elsa theme cake . It was beautiful but kids couldn't eat because of extreme sweetness.

26 de setembro de 2025
logótipo da Lola's - Lola's Westfield Stratford

Resposta da Lola's - Lola's Westfield Stratford

Hello,

Thank you for taking the time to give us your feedback.

I am very sorry for the disappointment experienced on this occasion as you found the cake to be too sweet.

This cake is decorated entirely with buttercream icing which is the sweetest tasting icing we offer and can be too sweet for some based on personal preference.

I can perhaps suggest our cream cheese icing or ganache icing cakes which are a little less sweet in taste due to the nature of these icings.

If there is anything you would like to discuss further please feel free to send an email to hello@lolascupcakes.com

Kind regards,

Classificada 1 em 5 estrelas

Nothing wrong with the store and the…

Nothing wrong with the store and the service. Choice of cake for my DDs birthday was bad. Opted for Vegan and Gluten Free Lemon and Raspberry Cake, which was too sharp for our taste. Had to throw away half of it. :(

25 de setembro de 2025
logótipo da Lola's - Lola's Westfield Stratford

Resposta da Lola's - Lola's Westfield Stratford

Hello,

Thank you for taking the time to give us your feedback.

I am very sorry for the disappointment experienced on this occasion.

I will of course note your comments with regards to the taste and that perhaps the lemon flavour was too strong for your liking for our teams to review.

If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com

Kind regards,

Classificada 5 em 5 estrelas

I placed my order online and was quite…

I placed my order online and was quite undecided about which size of cake I should d have . The person who took my order was professional , tolerant and kind .
On collection at Westfield Stratford, the young lady was helpful and friendly . We had a chat about which is the best cake-CHOCOLATE FUDGE of course !
The whole process was easy .
Top marks to all the staff.

5 de setembro de 2025
Classificada 5 em 5 estrelas

Fantastic cakes & brilliant customer service!

The Lola’s Cupcake Stratford Westfield branch is very good. The customer service there is fantastic; they are very welcoming, professional & helpful in assisting customers choosing items as well as informing them about the various deals & points you can get from purchases.
There’s a variety of cake flavours which are so beautifully designed, elegant & delicious.
I especially love the vanilla sponge mini cupcakes with buttercream & fruity toppings as well as a red velvet when I really feel like indulging. They package the decadent items very well too.
Full marks from me & I would definitely be returning again soon.

12 de setembro de 2025
Classificada 2 em 5 estrelas

Unfortunately got the wrong cupcake…

Unfortunately got the wrong cupcake given to me and only realised when I got home. Quite disappointing and the cupcakes are quite pricey too. The staff on this day were not paying much attention and I had to ask to be served and that's probably why they got my order wrong.

1 de setembro de 2025
logótipo da Lola's - Lola's Westfield Stratford

Resposta da Lola's - Lola's Westfield Stratford

Hello,

Thank you for taking the time to give us your feedback.

I am sorry that you have been disappointed on this occasion.

We would like to understand more about this and log your complaint in more detail for review.

I will be in touch with you via email shortly to discuss further.

Kind regards,

Classificada 5 em 5 estrelas

Absolutely AMAZING cake for my…

Absolutely AMAZING cake for my daughter’s birthday party. It looked exactly as in the pictures. Tasted wonderful and light and went down a treat with the kids and adults. Beautifully presented and delivery to store on time- easy collection. 10/10.

10 de agosto de 2025
Classificada 5 em 5 estrelas

Celebration cake

Very easy to order online via their website on. Was notified on phone when ready for collection. Friendly service on collection.
Cake was well packaged, fresh, and delicious. Would definitely recommend!

1 de agosto de 2025
Classificada 5 em 5 estrelas

Delicious cakes. Very good service

Very easy to order. Plenty of cakes to choose from with different sizes. My cake was ready the following day and collected with no delays. Very good service and delicious cakes. I will be ordering again very soon

6 de agosto de 2025

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