London Clinic of Nutrition Opiniões 6

We understand that choosing the right support is important. Some of the reviews on this platform do not accurately reflect the outcomes we consistently achieve with our clients.

For a broader and more representative picture, we encourage prospective clients to view our Google reviews, where the vast majority of our client feedback is shared.

We paid £4000 to The London Clinic of Nutrition for consultations and testing for our 3-year-old autistic daughter.

Before committing, we were told that blood tests could be carried out at home, would require only a small number of vials, and that no additional costs for blood draws would be incurred.

After payment, this was not the case. We were informed that tests had to be carried out in a laboratory on multiple occasions, required significantly more blood than described (including multiple adult-sized vials), and that we would need to arrange and pay separately for blood draws, despite already having paid £4000.

In addition, some of the tests originally outlined & paid for were removed, and one test (FRAT) was substituted without our prior agreement. The agreed testing formed a key part of our decision to proceed with the £4000 payment.

The initial consultation we received did not provide substantive guidance and instead focused largely on recommending further paid services and supplements. We did not feel that any meaningful advice was provided without additional costs being required.

We raised these concerns and requested a fair refund, explaining we were happy to pay for Oliver’s time taken for the initial consultation. We were offered & received a partial refund of £2750. I made it clear that I did not consider this to be a fair resolution. However, £1250 was retained for a single consultation, which we do not feel reflects the value of the service provided on that call.

We are currently pursuing this matter further through our credit card provider and other appropriate channels.

We would recommend that anyone considering the London Clinic of Nutrition, to obtain full written clarity on testing requirements, costs, and exactly what is included before proceeding with payment.

Negative experience overall. Would not recommend at all. Wish I had never contacted them. Shame the industry is not more regulated the person I had was not competent. Appointments were around January and February 2022.

I had a very negative experience. I have written in more detail on another site.

Scammers take your money no refunds tell you after that you can't get your money back very poor practice. Nurse they use very unprofessional doesn't explain procedures. Oliver very rude stuck up attitude issues towards paying customers. Don't recommend if Ur sick they just after your cash.

I dealt directly with this clinic and I encountered staff that were incredibly rude, dismissive and condescending of my illness. Im lucky enough to have received advice from other professionals but I am concerned that others who don’t have the luxury of multi consultants will be negatively affected by this.