The London Mint Office Opiniões 

11 452
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The coins I ordered were top quality, well presented and documented, and received quickly. What I don't appreciate is the bombardment of sales calls afterwards. I have told the agents that I will call... Ver mais

Classificada 5 em 5 estrelas

So I purchased the Marilyn Monroe coin and I didn’t realise but they had sent me the entire set thinking I wanted them and wanted a payment plan for them instead of me just having the one coin which i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm so grateful for the help Jayne Thomas gave me, I just couldn't find a way to change something and she replied to my message and was able to do it. Jayne even let me know when it was completed so a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I couldn't believe how quickly and efficiently you got the Marylin Monroe coin to me, God I was astonished at the quality and effevesense of the presentation of such a beautiful coin and packaging... Ver mais

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Sobre The London Mint Office

Escrito pela empresa

 

About The London

Mint Office

 

Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.

We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.

Visit Our Website Contact Us
Why Collect with Us?

• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.

• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.

• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.

Frequently Asked Questions
Our Commitment to Collectors

Coin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.

Learn & Discover

The London Mint Office Guarantees

Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.

At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.

Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.

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Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

11 mil opiniões

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Respondeu a 93% das suas opiniões negativas

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4,6

Todas as opiniões

(11 452)

1540 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

A very good product at a competative …

A very good product at a competative price. plus good quick delivery system.

30 de junho de 2026
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Resposta da The London Mint Office

Hi Geoffrey

Thank you for your great review! We're delighted to hear you were pleased with the quality of your product, competitive pricing, and quick delivery service. We really appreciate your support!

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

These items are excellent.

These items are excellent. Product detail and quality are superb, so pleased I decided to order them.

20 de junho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Mr Chance

Thank you for your wonderful review! We're delighted to hear you’re so pleased with your items and that the product detail and quality met your expectations. We really appreciate your support and hope you enjoy your collection!

Have a fantastic day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

London Mint Review

The delivery was very quick and I was very pleased with my order!

2 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Jurgen

Thank you for your lovely review! We're delighted to hear your order arrived quickly and that you were pleased with your purchase. We really appreciate your support!

Have a wonderful day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

It was fine thanks

It was fine thanks, delivered quickly and nicely presented.

20 de junho de 2026
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Resposta da The London Mint Office

Hi Linda

Thank you for your review! We're pleased to hear your order arrived quickly and was nicely presented. We appreciate your support and hope you enjoy your purchase!

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

Good service

2 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Mr Bailey

Thank you for your 5* review! We're pleased to hear you received good service and we appreciate your support.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 3 em 5 estrelas

The coin was very good but was very…

The coin was very good but was very disappointed that I did not get a certificate of authenticity.
Tried contacting but no use

23 de junho de 2026
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Resposta da The London Mint Office

Good Morning Alistair,

Thank you for taking the time to leave your review.

We're pleased to hear that you were happy with your coin, although we're sorry to learn of your disappointment regarding the certificate of authenticity and that you were unable to get the assistance you were looking for.

The version of the coin purchased does not include a certificate of authenticity, as this is a feature included with the upgraded edition. We appreciate this may not have been as clear as it could have been, and we'll take your feedback on board.

If you still have any questions about your purchase or the different editions available, please contact our Customer Experience Team on 0330 024 1001 and we'll be happy to help.

Kind Regards,
Tanith
Customer Experience Manager

Classificada 5 em 5 estrelas

The product is very good

The product is very good, and let us know about the availability of it.

22 de junho de 2026
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Resposta da The London Mint Office

Hi Lydia

Thank you for your great review! We're delighted to hear you’re pleased with the product and that our updates on availability were helpful. We appreciate your support!

Have a wonderful day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

I’m trying to get in my account but i…

I’m trying to get in my account but i can’t can u help me out please.

6 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Mick

Thank you for your 5* review! I have requested further information via Trustpilot to allow me to assist you further. Alternatively, you can send us at customercare@londonmintoffice.org and a member of our customer experience team will be happy to help.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

I couldn't believe how quickly and…

I couldn't believe how quickly and efficiently you got the Marylin Monroe coin to me, God
I was astonished at the quality and effevesense of the presentation of such a beautiful coin and packaging she is boss.
Thank you so much British Mint Company. GOD Nigel Julian 09 05 1959

6 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Nigel

Thank you so much for your wonderful review! We're delighted to hear how impressed you were with the speed of delivery and the presentation of your Marilyn Monroe coin. It's fantastic to know that both the quality of the coin and its packaging exceeded your expectations. Thank you for your support!

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

Always nice to get something for only…

Always nice to get something for only postage/delivery.
Great quality and didn't get hassled to buy the complete collection.

6 de julho de 2026
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Resposta da The London Mint Office

Hi Wolfiet

Thank you for your lovely review! We're so pleased you were happy with the quality of your item and appreciated our no pressure approach. We hope you enjoy your purchase, and thank you for your support.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 4 em 5 estrelas

Excellent service x

28 de junho de 2026
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Resposta da The London Mint Office

Hi Trinette

Thank you for your kind review! We're delighted to hear you received excellent service. We really appreciate your support.

Have a fantastic day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

Easy to deal with

Easy to deal with, good quality products.

26 de junho de 2026
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Resposta da The London Mint Office

Hi Simon

Thank you for your great review! We're delighted to hear you had a positive experience with us and that you're pleased with the quality of our products. We really appreciate your support.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

Wonderful coins

Wonderful coins, beautifully designed and delivered on time. Highly rated!

1 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Tim

Thank you for your wonderful review! We're delighted to hear you love the design of your coins and that they arrived on time. We really appreciate your kind words and your recommendation.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

Great employees

Whenever I speak with someone, they are always polite, friendly, and very helpful.

5 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Irene

Thank you for your kind review! We're delighted to hear our team has consistently been polite, friendly, and helpful whenever you've contacted us. We really appreciate your feedback and your support.

Have a wonderful day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

King Charles 111 pound note

Very pleased with the note. Excellent service. Unexpected surprise.

2 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Melvyn

Thank you for your wonderful review! We're delighted to hear you're so pleased with your King Charles III banknote and the service you received. Thank you for choosing The London Mint Office.

Have a fantastic day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 3 em 5 estrelas

No I don’t wish to tell you

5 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Allan

Thank you for your review. If you require any assistance please do not hesitate to reach out and we will be happy to help.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

Came before delivery due date in good…

Came before delivery due date in good condition and an excellent presentation box.

2 de julho de 2026
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Resposta da The London Mint Office

Hi Richard

Thank you for your wonderful review! We're delighted to hear your order arrived ahead of schedule, in excellent condition, and that you were pleased with the quality of the presentation box. Thank you for your support.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 5 em 5 estrelas

Good quality product well presented…

Good quality product well presented fast delivery if you order just the promotion product you get a nice keep sake for just the price of postage.

3 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Gary

Thank you for your lovely review! We're delighted to hear you were pleased with the quality, presentation, and fast delivery of your order. It's great to know you enjoyed our promotional offer and found it to be such a worthwhile keepsake. Thank you for your support.

Many Thanks
Laura, Customer Experience Advisor.

Classificada 1 em 5 estrelas

The phone call that led me to consider…

The phone call that led me to consider the purchase was extremely misleading. I feel like I was told a complete pack of lies my the salesman on the phone. Not happy with what was posted to me at all and it will be returned. I won't be considering another purchase.

26 de junho de 2026
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Resposta da The London Mint Office

Good Morning Lee,

Thank you for sharing your feedback. We're sorry to hear that your experience has left you feeling disappointed.

Customer satisfaction is important to us, and while we're sorry this purchase wasn't right for you, we're pleased to assist with your return and ensure it's dealt with as quickly as possible.

We wish you all the best.

Kind Regards,
Tanith,
Customer Experience Manager

Classificada 5 em 5 estrelas

Awesome service

Awesome service. Thank you

1 de julho de 2026
Opinião espontânea
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Resposta da The London Mint Office

Hi Ali

Thank you for your 5* review! We're truly glad to hear you had such a positive experience with our service. Thank you for your kind words.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

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