Looplaboratories Opiniões 

96
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased the LED Loop Lasso as a Christmas present for my son. The toy is very well made, came with multiple color lasso’s and most importantly, it’s rechargeable! There was a minor incident with th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were a little worried this would be another online disappointment advertised using fake AI videos. Such a relief to start up the Loop Lasso and watch it perform just like in the videos! Tons of mes... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A friend lost a piece of the toy that rendered it unusable. Instead of making me purchase a whole new product, the brand simply sent me a new piece! All responses were professional, timely, and kind.... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I spent over $3,000 on multiple orders from this company. Some items were ordered on November 26th, and it has now been 16 days — I still have not received them. Several other items were delivere... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de brinquedos para crianças

Escrito pela empresa

Loop Laboratories is at the forefront of modern innovation, born from a passion to inspire joy and creativity during the global pandemic. Our brand combines exceptional engineering with cutting-edge technology to create a diverse range of tech-driven toys that spark curiosity and playful learning.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

96 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(96)

14 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Stands by their Guarantee

The website for Loop Lasso specifies a "100% Moneyback Guarantee"...and apparently, they mean it. The loop lasso was not my cup of tea, nor did it hold the interest of my kids. Look at the videos of the tricks and you can get a pretty good idea of the toy. Still, with the guarantee, I thought I would give it a try. I ended up emailing Loop Lasso that we didn't like the toys and they did in fact stand by their guarantee for my two lassos, and even added on the money I spent for extra loops, which I did not expect. So, great customer service.

23 de janeiro de 2025
Opinião espontânea
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Resposta da Looplaboratories

Not every toy is for everyone, and that’s okay! We’re glad we could honor our guarantee and make the process smooth for you. Thanks for your honest review!

Classificada 5 em 5 estrelas

Simple and so much fun

Simple and so much fun! I don’t understand it so it must be magic. We are entertained and so are the kids. We have watched all of the great videos on the website re-creating the tricks. What a great toy. This will be my go to gift for the never-ending birthday parties.

25 de dezembro de 2024
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Resposta da Looplaboratories

Thank you for making Loop Lasso your go-to gift! 🎉 We're thrilled it's been a hit with everyone, and we hope you keep having magical fun with it.

Classificada 5 em 5 estrelas

Great company

Great company! We received their product as a gift but it was missing a part. I contacted them and they promptly sent me the part without forcing me to ask the gift giver for the receipt, etc. can’t wait to use it!

13 de janeiro de 2025
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Resposta da Looplaboratories

Thank you for sharing your experience! 🎁 We're so glad we could help get everything sorted quickly. Enjoy the Loop Lasso—it’s going to be so much fun!

Classificada 1 em 5 estrelas

LOWEST quality

LOWEST quality. save your money
this EXPENSIVE loop stringy thing is just such a LOW quality and the string is tangaling from the 3rd use.
it came as a dropship from china and the low quality shows it.

Save your money.
DO NOT BUY

24 de novembro de 2024
Opinião espontânea
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Resposta da Looplaboratories

We’re sorry to hear the product isn’t working as expected. It can take a little practice to get the hang of it! We’ve shared some video instructions to help. If you have more questions, feel free to reach out—we’re happy to assist!

Classificada 5 em 5 estrelas

I love Loop Lassos!

I thought the Loop Lassos would be fun and interesting because of videos I’d seen online. The information I read was clearly stated and convinced me this exciting product was more than a toy. So I ordered 3 LL’s for teen and tween grandchildren. Turns out I was right! The LL’s were a huge hit — for our whole family!! In fact I’ve ordered more for the kids’ dads, who were also intrigued — and one for myself, too!!

22 de dezembro de 2024
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Resposta da Looplaboratories

Your review made our day! 🥳 It’s amazing to hear how much your family loves the Loop Lassos. We’re glad they’ve been a hit with everyone, from kids to adults. Have fun!

Classificada 5 em 5 estrelas

Great customer service for a small…

Great customer service for a small company just starting out. Keep it up! Great product too! My grandchildren love playing with them!

30 de dezembro de 2024
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Resposta da Looplaboratories

Thanks for the kind words! We're so glad your grandkids are having a blast with the Loop Lasso, and we’re always here to help make things right. 😊 Keep enjoying the fun!

Classificada 5 em 5 estrelas

Great company

Great company. I had an issue with my product, they warrantied it and on we go with our lives. Thank you!

3 de janeiro de 2025
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Resposta da Looplaboratories

Thank you for giving us the chance to fix things quickly. Here’s to endless fun and awesome loops! 🌟

Classificada 4 em 5 estrelas

Fun, Engaging and good support from Company

Bought 4 for Christmas, kids are having a lot of fun, it is definitely a skill toy so kids that are not into learning new things may not enjoy this (although all kids should be encouraged and pushed to learn new things).

Unfortunately, one of them stop working after like 45 minutes, I contacted customer support, they were helpful and responsive, and my replacement unit is on the way.

I recommend the product and company.

25 de dezembro de 2024
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Resposta da Looplaboratories

Appreciate your patience and support! It’s great to hear the kids are loving their Loop Lassos, and we’re happy we could get the replacement sorted. Have a good time! 🎉

Classificada 5 em 5 estrelas

Replacement for faulty device

My brother bought two loop lasso's for my kids and noticed one of the lights were staying on one of them. Emailed the company and got a response very quick and quickly started the process of replacing the faulty one at no charge. Very pleased with the quick response! Great product and great customer service! Fun for kids but also fun for adults! Highly recommend the Loop Lasso!

2 de janeiro de 2025
Opinião espontânea
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Resposta da Looplaboratories

Thanks for sharing your experience! We're so glad we could get that replacement sorted for you. 😊 Have fun—it’s what we’re all about! 🎉

Classificada 5 em 5 estrelas

Didn’t work company sending replacement at no charge

We purchased 3 Loop Lasso Nanos for our kids for Christmas. Unfortunately, one of them did not work out of the box. I reached out to the company and they are sending us a new one at no charge. I sincerely appreciate their help and the replacement. The kids are having so much fun with the other 2, these things are so awesome! Great product, great company!

25 de dezembro de 2024
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Resposta da Looplaboratories

Appreciate your patience and support! It’s great to hear the kids are loving their Loop Lassos, and we’re happy we could get the replacement on its way. Have a good time! 🎉

Classificada 5 em 5 estrelas

This was the biggest hit of Christmas

This was the biggest hit of Christmas! Not only did the kids love their Lasso Loops, but the adults LOVED playing with them! And the company backs their product 100% and responds to ANY questions right away!!! I will be buying more of these!!!!

25 de dezembro de 2024
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Resposta da Looplaboratories

Thank you for the glowing review! 🌟 We're thrilled the Loop Lasso was such a hit with both kids and adults! 🎉 Knowing it brought joy to your holiday makes our day. We're always here if you need us! 😊🎁

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service! They are very responsive to the emails and questions. My 3 boys lived this so much and we will purchase more asap!

27 de dezembro de 2024
Opinião espontânea
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Resposta da Looplaboratories

Love hearing how much your boys enjoy it! 🎉 Thank you for your feedback!

Classificada 5 em 5 estrelas

I bought one for my 10-year-old…

I bought one for my 10-year-old grandson for Christmas. He absolutely loves it, as well as all the adults! Then my 16-year-old grandson said oh I wish I would’ve gotten one of those. I laughed and told him I would buy him one so I currently have one ordered. Thank you for this great product. It’s really amazing

25 de dezembro de 2024
Opinião espontânea
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Resposta da Looplaboratories

Thank you for sharing such a sweet story! ❤️ We love hearing how much your grandsons (and the adults too!) are enjoying the Loop Lasso. 🎁 It’s awesome that your 16-year-old will have one soon—let the fun continue! If you ever need help, we're here for you. 😊

Classificada 5 em 5 estrelas

I received my order and ordered 6 units…

I received my order and ordered 6 units but only received 5 . After contacting the company I have received quick response and they have responded to my query and said that they will look into my issue immediately and will update the matter as soon as possible and will update accordingly! I appreciate the patience and understanding with the quick resolution to resolve my complaint. Thank you and at this time I am able to offer a 5 star review based on the information I received from your company. Thank you very much for your understanding and support.

23 de dezembro de 2024
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Resposta da Looplaboratories

We appreciate your kind words and patience while we resolved the issue! 😊 Thanks for trusting us—we’re here to help anytime!

Classificada 5 em 5 estrelas

Great customer service and support

Great customer service and support. Company responds immediately to questions and concerns.

18 de dezembro de 2024
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Resposta da Looplaboratories

We're glad to be of assistance to you! Thank you for sharing your feedback here! :)

Classificada 1 em 5 estrelas

Ordered 4

Ordered 4
Received 1
Sent picture of packaging
Got reply for picture
Got message they were sending the rest of order
Now they say I haven’t helped

1 de dezembro de 2024
Opinião espontânea
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Resposta da Looplaboratories

We're so sorry to hear about your initial experience and understand your frustration. We're glad we could resolve this and send the missing units your way. 💌 Since we've confirmed that you received them via email, we hope you're now enjoying your order to the fullest! If there's anything else we can assist you with, please don’t hesitate to reach out—we're here to help. 😊

Classificada 5 em 5 estrelas

Items arrived as promised

Items arrived as promised. I bought two loop lassos for my twin granddaughters and I know they are going to love them. The company offers videos to teach different moves and I think that is great! I’ll be showing them to the girls. Great Christmas gifts!
Jo K.

9 de dezembro de 2024
Opinião espontânea
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Resposta da Looplaboratories

So thoughtful of you to get them something fun and interactive! 🌟 Hope they enjoy the Loop Lassos and the tutorial videos!

Classificada 5 em 5 estrelas

Great visual for teaching

I used it with my Bible class about God’s energetic Spirit around us. I enjoy bringing visual effects in when I do my lessons about different topics and this worked well. I will also be doing a book reading for children about a whale in the ocean and it will be great to use this to show the waves in the ocean. I love special effects and I am looking forward to using Looplasso in many ways in the future.

11 de dezembro de 2024
Opinião espontânea
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Resposta da Looplaboratories

Love how you’re using Loop Lasso to connect with your class! 🌟 Wishing you many more creative moments ahead.

Classificada 4 em 5 estrelas

The product is great It is fun and buy…

The product is great It is fun and buy for me and and for Christmas present
The only is that you need some practice in order to no mix the lace and reason I put a 4 star besides 5 is maybe they need to explain better when it is a international delivery that can take longer that expected

12 de dezembro de 2024
Opinião espontânea
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Resposta da Looplaboratories

Appreciate your review! It’s awesome to hear you’re enjoying the Loop Lasso and gifting it to others. 🎄 We'll work on improving clarity around international shipping times. Thanks for the tip.

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