Lostloom Opiniões 87

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everything about Lost Loom is an absolute pleasure. Sheets are fabulous quality - I already have 1200 thread count cotton sheets and these are as good. The attention to detail - ties to hold duvet... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really impressed with the bamboo bedding. I’ve bought bamboo from a different supplier before and thought it was great until I decided to buy from Lost Loom. The sheets feel super soft, silky and cool... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The bedding feels so lovely silky soft. I can do a snow angel in bed! Very happy with purchase. Only negative is delivery company. They won’t leave parcel with anyone. So had to make sure someone... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very quick to despatch and kept me updated with timings. The sheets arrived beautifully packaged, which was way beyond my expectations. Full care instructions included and would definitely buy from Lo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupas de cama

Escrito pela empresa

Welcome to Lost Loom. We are a family-run business in Cheltenham, working from our 7,500 square metre warehouse, where we take pride in offering the highest quality bamboo bedding in the UK, thoughtfully made for discerning luxury shoppers.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

87 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Really good quality products.

Really impressed with the bamboo bedding. I’ve bought bamboo from a different supplier before and thought it was great until I decided to buy from Lost Loom. The sheets feel super soft, silky and cool against the skin and their duvet is warm but lightweight. I really do have a good night’s sleep.

27 de abril de 2026
Opinião espontânea
logótipo da Lostloom

Resposta da Lostloom

Thank you for sharing this, we’re so pleased you noticed the difference in quality. We’re so glad it’s helped improve your sleep, it’s something we’re hearing from many of our customers and truly means a lot to us.

Classificada 5 em 5 estrelas

Everything about Lost Loom is an…

Everything about Lost Loom is an absolute pleasure. Sheets are fabulous quality - I already have 1200 thread count cotton sheets and these are as good.
The attention to detail - ties to hold duvet in place, extra elastic at corners of fitted sheets, concealed button fastening on duvet cover and deep envelope on pillowcases set these apart from other brands.
Customer service is beyond excellent. I made a mistake in my order and a replacement was sent the next day. The returns label even included my nearest DPD drop off point! Thank you Richard.
I will definitely be ordering another set.

17 de abril de 2026
logótipo da Lostloom

Resposta da Lostloom

Thank you, Sarajane, for your lovely comments and for comparing us to high-end cotton. We’re so pleased you love the bedding and glad we could sort the exchange so quickly.

Classificada 5 em 5 estrelas

The bedding feels so lovely silky soft

The bedding feels so lovely silky soft. I can do a snow angel in bed!
Very happy with purchase.
Only negative is delivery company. They won’t leave parcel with anyone. So had to make sure someone was in, even then they didn’t wait for my relative to answer the door & delivery was delayed for another day.

13 de abril de 2026
logótipo da Lostloom

Resposta da Lostloom

Hi Sarah. Thank you for the very kind review. I am sorry to hear about the issues with DPD. We are looking into providing Royal Mail as a second alternative so customers can choose. This should be impleneted very soon. Enjoy the bedding!

Classificada 5 em 5 estrelas

Very quick to despatch and kept me…

Very quick to despatch and kept me updated with timings. The sheets arrived beautifully packaged, which was way beyond my expectations. Full care instructions included and would definitely buy from Lost Loom again. Highly recommended.

13 de abril de 2026
logótipo da Lostloom

Resposta da Lostloom

Thank you Julie. Hope you enjoy your bedding.

Classificada 5 em 5 estrelas

Great service

Absolutely fantastic service. Had to use chat and was efficient and helped me greatly. Product is better than we ever Imagined this was our 3rd order.

10 de abril de 2026
logótipo da Lostloom

Resposta da Lostloom

Thank you Mark. It means a lot to us when customers return and buy more products. Enjoy!

Classificada 5 em 5 estrelas

Really caring company

This company really cares about its customers. They answered my query quickly and listened to what I had to say and taking it on board
I had to return something as I had ordered the wrong item and it was no problem
Richard in customer support was EXTREMELY helpful over and above what you normally get
Really well done

7 de abril de 2026
logótipo da Lostloom

Resposta da Lostloom

Thank you for the kind review. We are glad the team could help you out. We hope you enjoy the bedding.

Classificada 5 em 5 estrelas

I absolutely love this bedding

I absolutely love this bedding! It has been such a treat and really feels like a luxury hotel bed! It’s so soft and can definitely understand the thermo regulation as I have had much better sleep not getting to warm it’s really perfect .

6 de abril de 2026
Opinião espontânea
logótipo da Lostloom

Resposta da Lostloom

Thank you so much for the kind review. We're glad you're enjoying the bedding.

Classificada 5 em 5 estrelas

The best bedding ever!!!

The best bedding ever!!!! 100% recommend and without hesitation absolute luxury!!!!

30 de março de 2026
Opinião espontânea
logótipo da Lostloom

Resposta da Lostloom

We’re delighted you’re loving your bedding and truly value your recommendation.

Classificada 5 em 5 estrelas

Marvellous piece

Marvellous piece, so comfortable & enjoyable to lie in.

16 de março de 2026
Opinião espontânea
logótipo da Lostloom

Resposta da Lostloom

Thank you for your kind words. We’re so pleased you’re enjoying the bedding, and we truly appreciate you coming back to us again, it means a great deal.

Classificada 5 em 5 estrelas

Delivered very fast

Delivered very fast, and bedding looked wonderful as arrived duvet cover was slightly bigger than expected and after washing the bedding it was quite hard to get the creases out

4 de março de 2026
logótipo da Lostloom

Resposta da Lostloom

Thank you for your 5-star review.

To help with creases, we recommend removing the bedding from the washing machine promptly and hanging it to dry. For the best results, tumble drying on a low to medium heat will help relax the fibres and smooth out the fabric.

Classificada 5 em 5 estrelas

Excellent quality

Excellent quality. Beautifully presented. Luxury personified. Thank you

6 de março de 2026
logótipo da Lostloom

Resposta da Lostloom

Thank you for your kind review, Steff. We’re delighted you appreciate the quality and luxury we aim to deliver with every piece.

Classificada 5 em 5 estrelas

Received my order quickly

Received my order quickly. I really liked how well packaged the pillow and pillowcases were. I was very pleased with the quality of the items as I had not purchased from Lost Loom before. I would recommend them without hesitation.

2 de março de 2026
logótipo da Lostloom

Resposta da Lostloom

Libby, thank you for your lovely review. We’re so pleased to hear your order arrived quickly and that you’re happy with the quality of your bedding. We really appreciate the recommendation.

Classificada 5 em 5 estrelas

This is the best bambo bedding I have…

This is the best bambo bedding I have ever tried, I have other bamboo bedding from another company and I thought that was amazing until I tried lost looms

3 de março de 2026
logótipo da Lostloom

Resposta da Lostloom

Nicola, thank you for your lovely review. We put a huge amount of care into sourcing the best bamboo fibres and working with world-class manufacturers, refining every detail from the yarn to the weave, so it’s fantastic to hear you can feel the difference. We’re delighted you’re enjoying your bedding.

Classificada 5 em 5 estrelas

WOW!!

WOW!!! Absolutely delighted with my bedding - I ordered fitted sheet and pillowcases in oatmeal - always cautious when ordering on line but I needn't have worried - as soon as the box arrived - everything as described - highest standard packaging beautifully boxed - felt personal service - very swift very efficient - the sheets are beautifully slinky and luxurious - the fit is perfect - I couldn't be more pleased and will be coming back for more

2 de março de 2026
logótipo da Lostloom

Resposta da Lostloom

Thank you so much for your wonderful review. We’re delighted you love your bedding and that everything from the packaging to the feel of the sheets lived up to expectations.

It truly means a lot to us, and we look forward to welcoming you back soon.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais