National Lottery Opiniões 166

They have made what was a little easy fun into a really annoying and un-fun experience.
It now doesn't even list my draw tickets in date order... RUBBISH!

New layout is moronic. You want to be able to see what future tickets you have in draw date order and consequently you know when to purchase new ones. You can't.

Fix it.

Pending tickets showing as no matches even though draw hasn't occurred. Dog's breakfast of interface. When my tickets run out I won't be using new interface on browser or downloaded app. Looks like a 5 year old designed it or AI.
UPDATE
Have had two emails from National lottery not addressing the issues but claiming they're listening and the website is basically a wonderful upgrade with fantastic stuff and teething problems AND that 111 million are using it without problems.

Tone deaf.

I have always used the national lottery website or app to place my tickets. But this week the National Lottery have changed the layout of the website and the app into something that is completely ridiculous very hard to use very hard to understand. The old app made life easy, I told you the ticket you bought and if you bought for multiple drawers when your ticket run out. The new app simply does not do that. It is very very very difficult to understand whether I have put my lottery on or not. I don’t know now if I have bought a ticket for tonight’s draw or whether I have to put it on again. I don’t know what the marketing reason behind this was but quite simply they have made an absolute hash of what was a really good system. I am absolutely furious with the way that this has been done and for somebody who finds using app difficulties anyway, they have made something that was completely accessible into something that is completely complicated to understand. I thought the National Lottery was for everybody and for everybody to access it regardless of the abilities to be able to use technology or not. I will no longer be playing National Lottery using this method as I don’t trust it and cannot tell whether I have put on my lottery numbers or not. I would like them to reverse this system back to the way it was because the new system is utterly ridiculous and a waste of money. Whoever is behind this one sacking immediately. I would recommend that the more people complain about this the quicker that these corporate fools will have to change things back to the way they were. If I could give zero stars, I would but I’m restricted to what I can give so one star is old you will get from me.

Absolutely rubbish upgrade was easy to use before upgrade now totally useless to me will not use crap

There online instant games really do need investigating by the gaming commission as I don’t believe the odds they list on winning and of late nearly impossible to even win a £1 and it’s also wrong to state you’ve won a £1 on the rare occasion in the distant past as you have NOT won you’ve just got your stake back!

The new App is absolutely terrible and so unreliable take money without showing your game etc

Whoever is running the lottery now is just not up to the job and just hide behind’ good causes’ and many who get money are not good causes at all in my opinion!

Do not gamble on instant win games on app, you will never win on percentage, you only win smallest amounts compared to an online casino , our members have played for six months it’s controlled by government to raise money the chances of you winning more then ten pounds is 89,566 to one … fact

STILL NOTHING STILL CANT WIN A DIME ON THIS GOD FOR SAKEN PILE OF POOPERDOOP 💩I DO NOT UNDERSTAND HOW ANYONE CAN WIN OWT ITS GOT TO BE FATE OR FIXED WHICH ONE YOU TELL ME IVE BEEN CHASING THIS LOTTERY DREAM SINCE IT STARTED YEARS AND YEARS AND YEARS AGO AND STILL I DREAM BUT IT ALL STOPS FOR ME IN 2026 IVE DONE DREAMING ABOUT A LIFE CHANGING WIN BECAUSE IF IT HASN'T HAPPENED IT NEVER WILL IM 65 NOW SO NOW I JUST DREAM ABOUT STAYING ALIVE STAYING ALIVE A A A A STAYING ALIVE HAD TO PUT THAT IN HA HA JUST SPEND YOUR MONEY ON SOMETHING ELSE LIKE BEER DRUGS LOOSE WOMEN OR LOOSE MEN YOUR CHOICE STOP DREAMING WAKE UP AND SMELL THE COFFEE I HAVE 🤐🤬🫣🤭🤔😤👎

Why has to be a one winner which is anonymous, why cant be dividing the jockpot money to 10 smaller prizes that few more people could win and change their lives ?????

Was very lucky enough to win 5000 pounds on a 5 pound scratch card on a Sunday, I register my claim on the Sunday, received an email on Monday with the details how to send the scratch card back, Wednesday I received the the request to send my bank details, and then I was paid Thursday morning to me. That’s a very very quick payout. Thank you very much.

An international company, a household name offering a low-cost form of gambling.

My experience of the National Lottery since Allwyn has taken over is pretty much the same as all other reviews. Suely an authority needs to look into all of our reviews.

I think it is absolutely appalling the lottery machine in my local Sainsburys has not been working now, it must be for 2 weeks, and you seem to be doing nothing about it. I was looking for Camelot but note the license to run is now with 'Allwyn, you are apparently a Czech company, and apparently you're not providing them with date to attend, do you have to send engineers internationally. It is possibly time you lost this licence, seeing as you also have not owned this website. It is not the way we do business in the UK!

A warning ⚠️ today I went past my local Tesco store saw a poster £109 million euro millions Friday so I purchased 2 lucky dips hoping it could be me that finally wins gets home switched on the radio hears advert euro millions £46 jackpot 🤔🤔🤔🤔Phoned up complaints line not one bit helpful at all they like to mislead people and ignore them on the phone frauds spring to mind!!!!!!

No new lottery machines working !! Recently been on holiday in Devon ( a week
Ago ) tried to check tickets for winners and buy some tickets every store I went in said “ we have had a new lottery machine it won’t work !” Came home went in 5 local stores all said the same !! What a shambles a week out of action and embarrassment for such a big company I won’t be bothering now you’ve saved me and many others a lot of money !

Shite more chance of wining a tombola or hook a duck

Whilst I have no problems in playing Euro Millions twice a week, I do wonder why jackpot winners never seem to win small amounts. The jackpot always seems to be won once it gets over around £150,000,000.00 +. Is it that any smaller win is not news worthy!!!!

I pay my lottery when I need numbers are either delayed or not entered at all another bent UK institutional happens very often .

And yet again another obscenity with just one winner
£200+ euro lotto rollover jackpot.
They will now be hoping that the regular lotto rolls over and over and over so another insane scumbag can be a multi multi jackpot winner

Been around the block on most sites for betting.
In all honestly this place needs a under cover investigation odds to win ratio doesn't add up on the games