I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer s... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer s... Ver mais
A empresa respondeu
Terrible service, I ordered a cup and it never delivered for 2 years, then when I was reminded it never showed I asked for another only for it to be delivered across the country in New Hampshire aft... Ver mais
A empresa respondeu
We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Ver mais
A empresa respondeu
I emailed the company to change the shipping address. I recieve a quick response with a resolution. I will order again
A empresa respondeu
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great products from great people. Their support team was really helpful and easy to work with. A+
The cup is a cheap plastic. One of the cups didn't work. The company won't return it, unless I send a video of myself blowing into the cup. If I bought a bra and it didn't fit, I wouldn't have to send a video of myself trying it on. LOL Blowing into a cup seems very "personal". They're refusing the return.

Resposta da Loudcup
Customer Service answered my question quickly and completely very satisfied
Very quick and helpful. My order was resubmitted with no issues.
never got order - customer service said DHL lost it but I do not think it ever got to them. Tracking shows a tracking # but no activity. They refunded me for my order so for that reason I am good with the overall experience
My order was placed on August 30, 2025 and was never shipped until September 12, 2025. The website stated 2-day shipping and did not state the cups I ordered were on back order. My package arrived on September 16, 2025, and it was missing one of the 3 cups I ordered, when I messaged the company I was told the cup was on back order again and not expected to be back in stock until the end of September and asked me to let them know if I would still like for them to send it to me. The website is misleading on product availability & shipping time. The positive is that my athlete does love to hear me in the stands and said it puts a smile on his face.
However, overall this has been a very frustrating experience.

Resposta da Loudcup
I love my loud cups, I've bought some for friends and they all love it as well. The cup is loud enough for everyone to hear and is great for holding a warm or cold drink. The only thing better then the version one of the loud cup is the version two. Personally I own both and they are my favorite cups I own. I LOVE LOUD CUP !!!

Resposta da Loudcup
LoudCup is actually cheap plastic and seems very flimsy. Customer advised a 30% restocking fee less shipping is applicable.
Their actual website states much differently "We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. We are unable to accept returns if the LoudCup has been removed from its packaging."
Crappy. Do notpurchase

Resposta da Loudcup
Ordered my cup over 2 weeks ago from their site and still has not shipped. I have sent emails but only receive AI generated response. You can not get in touch with a human being. Very disappointed in this company.

Resposta da Loudcup
BEWARE! DO NOT BUY FROM LOUDCUP. THEY DO FALSE ADVERTISEMENT IN THEIR ONLINE SHOP. They have the worst customer service and shipping. I paid for expedited 3-5 day shipping and did not receive my order that i paid extra! For a Canadian based and owned company, they have their products shipped from US. Their solution to my order is to refund the shipping. As if that's going to turn back time for me to use the cups and cheer on my kids match.

Resposta da Loudcup
Such a great and useful item for all sporting events!
Just got V2 of the Loudup! WICKED. Love the new lid.
Super fun time enjoyed every bit of using it and my entire team has loved it super fast shipping and high quality. Nothing wrong with my order.
These are great for the grandkids !! Payback time hehehe
Every sports mom needs one!
I really like my LoudCup, purchased it a few weeks ago have had a lot of fun and laughs playing with it. It shipped pretty quick and its such a fun cup!
I bought one of these for my sons basketball games and its a crowd favorite!!
So much fun!!! I ordered four, one for myself and the others as gifts all in respective team colors. Everyone loved their cup but especially the young or young at heart. Memaw took the grandson for a long walk out in the country and made memories with the loud cup blowing and then listening for the wildlife to respond. 😹❤️🦃
I came to see reviews on this cup and I’m so glad I did. Seems no one is getting the cup they ordered. Thank you everyone for posting your review. Just saved me some money 😊
I ordered a loud cup for my son's birthday two weeks ago. His birthday today has come and gone and no gift.
I wish I could have put zero stars...
Company “lost” my cups, and said they were shipping new ones out. Ordered them a month ago. The dates I needed them for have come and gone and I still don’t have them. Poor customer service.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.