Lowdham Leisureworld - Nottingham Opiniões 2116

Kevin was a big help as we're the staff in the shop all really helpful

Barry, Mark and the team were all very helpful and friendly in our purchase of a camper van.

Jamie and the team provided exceptional service. Jamie spent the time to understand our requirements and budget; identifying a brilliant campervan.
We wanted extras fitting (air cons, bike carrier) and the accessories team where helpful identifying all our options.
We can't wait now to get travelling.

We bought a new motorhome from Lowdhams at the NEC motorhome exhibition.
They had several different types of motorhome on show, all available to look around at leisure.
After deciding which one we wanted we spoke to one of their representatives (Gordon). He was very professional and knowledgeable and took us around the motorhome and explained and showed us its features.
Gordon was great to deal with and took us through the purchasing procedure and documentation. He explained the procedure from then onwards and we set up a date to pick up the motorhome from their Nottingham showroom.
We were contacted by Gordon by email and phone prior to us picking up the motorhome to fine tune the arrangements so it all went smoothly.
On the day we met Gordon at the showroom and we signed for the motorhome. After this we were given a handover where all the features and workings of the motorhome were shown to us. The motorhome was spotlessly clean both inside and out, was fully fuelled and had a tank full of clean water and was ready to go!
We chose to stay at their on site campsite for the night so that we could try everything out and always ask for advice in the morning should anything not be working correctly.
This is the first motorhome we have bought and have found the whole experience from the initial viewing through to driving it away easy and enjoyable.
Buying a motorhome is a big investment and could be a rather daunting experience but it has been reassuring to be buying it from Lowdhams as they are very professional and experienced.
We would especially like to thank Gordon for his help and assistance throughout the whole process. It has been very reassuring to have had the continuity of dealing with the same person from the first contact with Lowdhams through to driving the motorhome away.

Great service throughout the process of buying our new campervan, especially from Barry. Proactive communication.

A well organised experience with no hitches. The salesperson was very helpful in helping me make the right decision.

The sales team were exceptionally friendly and knowledgeable. The handover was thorough and complete. It does take time to absorb the systems - a bit like a new computer!

Amazing customer service and quality product!!
We purchased our motor home long distance (from New Zealand). Right from the get go Steve from Lowdhams gave flawless support, answering our numerous questions via emails immediately and also was proactive in giving us helpful information.
We planned our arrival into the UK to the timing of availability of the 2026 model that we ordered. This went flawlessly with no delays in pick up, even with last minute addition of a Gas Low system that we requested.

The whole experience dealing with purchase of our new tracker motorhome was brilliant. A massive ThankYou to Adam who has dealt with everything and nothing was to much trouble he was amazing. And Paul doing the handover was very helpful with all we asked of him so ThankYou for your service 👍Teresa and Tony Larkin.

Caroline the sales person that worked with us to get the motorhome we wanted was fantastic, we stayed on the rally field for a few nights on change over from our caravan, that was great to be able to do that. What I have experienced is lack of communication when phoning Lowdhams, and I'm not sure who did the PDI on our new motorhome, but who ever it was needs to book an eye test at specsavers. Front blind was visibly damaged along with the shower screen having multiple fractures in it, flooring had deep marks in it, trim missing from above fridge, ( that was on the floor ) and a mark on the rear outer panel that will need repairing. Our very first motorhome purchase and very disappointed these were not picked up and put right before it was handed over to us.

We have recently brought a motorhome from this company and from start to finish we were treated amazingly by the lovely Gordon whitehead the service he gave us was second to none thanks so much Gordon

Staff were brilliant and had the knowledge to get the right part for us. Very friendly and helpful was Robbie One person in particular was exceptional Dean Brownlow.

Great service from start to finish. Since getting our Motorhome we've had a couple of questions and these have been dealt with really quickly. Everybody at Lowdhams has been friendly helpful and have taken their time to support this process and us. We couldn't be happier.

We recently purchased a new Hymer CrossTrail from Lowdhams and the entire experience was first class from start to finish.

Kevin Holmes, our salesperson, was a true gentleman. He was professional, knowledgeable, and an absolute pleasure to deal with throughout the process. Nothing was too much trouble and he made everything smooth and stress-free.

As for the Hymer CrossTrail itself, it is an exceptional motorhome and has exceeded all of our expectations. In just four weeks, we’ve already covered over 2,000 miles and are absolutely loving it!

We would highly recommend both Lowdhams and Kevin Holmes to anyone considering a motorhome purchase.

Nick & Sarah 🙏

We recently bought a Malibu motorhome from Lowdhams and have been very impressed by the experience. We initially dealt with Kevin Holmes in the sales team who couldn't have done more to help and respond to all our initial queries and from then on with Caroline who dealt with our actual sale. Caroline was extremely helpful in dealing with pre sale requests and along with Mark (Sales Control Manager) has been extremely efficient at sorting out a few teething problems since we collected our motorhome in March. These issues were prioritised through the service centre and got sorted very quickly. We must also mention Paul who gave a very thorough and comprehensive handover and was extremely helpful with a particular query we had post purchase.
Also thumbs up to the very helpful team in accessories and equipment shop.
Highly recommend Lowdhams

The whole experience from start to finish was excellent,Richard kept me updated on the whole smooth process of buying my first Motorhome..I would definitely recommend buying from Lowdens leisure 5*plus

Excellent, friendly service

From purchase to delivery our experience of Lowdham has been excellent. The sales person we dealt with was our main point of contact throughout the process. He kept in contact with us by email and telephone with updates and queries. During collection we were given a comprehensive rundown on how to operate the motorhome. We stayed two nights at Lowdhams rally field which was really helpful whilst we got used to the van. Minor snags were rectified by Lowdham whilst we were there. All staff at the site were helpful and friendly.

After leaving a 5 star review for sales I wouldnt even give a 1 star review for aftercare service.
Called on 13th May, promised a call back, emailed 15th May promised a response, emailed 16th May promised a response. Advised on Chausson owners group to leave a poor review as only way others could got a response, lot of online conversations about their poor aftercare service which im experiencing. Sold me a new motorhome, no mention that local Chausson dealerships under no obligation to carry out hab checks or warranty work, possibly because sales aren't aware, service certainly do based on a previous conversation. They now expect me to do a 600 mile round trip to get faults repaired. Probably why after 5 days I have had zero response.

Caravan been in workshop since 19th January having repairs done after an attempted thief. We haven’t a clue what’s going on and when we can pick the caravan up (originally told the work would be completed in 3 weeks )emails get ignored promised call backs and yet again no call back today basically avoiding all communications with us. I cannot express how disappointed I am of Lowdhams and the lack of customer service they just don’t seem to care.